Perplexed 25 Posted September 10, 2018 Share Posted September 10, 2018 Hi, I run Emby on Docker via reverse proxy. It worked well until suddenly a week ago it stopped casting to the Chromecast. This coincided with me buying Premiere, and I'm pretty sure that is not a desired side effect Everything plays fine on any other device, such as Android phone, tablet and browser. When I connect to the CC, it will display a message that Emby is ready to cast. Then when I try to play something, nothing else happens except a perpetual revolving circle on the screen. Here is a link to the log file, thanks for looking into this! https://expirebox.com/download/a0388d5c9eda4a89a0ebda3314c2d263.html Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 10, 2018 Share Posted September 10, 2018 Hi, when you connect with the android phone, what server address are you using? Link to comment Share on other sites More sharing options...
Perplexed 25 Posted September 10, 2018 Author Share Posted September 10, 2018 I'm just selecting the server from the list. The actual address of the server is emby.mydomain.com... but I don't think I entered that manually. BTW you're fast in responding Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 10, 2018 Share Posted September 10, 2018 Are you using https? Link to comment Share on other sites More sharing options...
Perplexed 25 Posted September 10, 2018 Author Share Posted September 10, 2018 (edited) Yes, I am... and CloudFlare. Edited September 10, 2018 by Perplexed Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 11, 2018 Share Posted September 11, 2018 What kind of ssl cert? Link to comment Share on other sites More sharing options...
Perplexed 25 Posted September 11, 2018 Author Share Posted September 11, 2018 It's Letsencrypt, Luke. I also forgot to mention the server is a dedicated server that I rent, it's not in house. Link to comment Share on other sites More sharing options...
Perplexed 25 Posted September 12, 2018 Author Share Posted September 12, 2018 (edited) Could my problem be related to this issue? https://emby.media/community/index.php?/topic/56771-chromecast-address Edit for a follow up: based on the advice of a friend I connected manually to the Emby server, rather than through Emby Connect. Right away my Chromecast started working again. I'm not sure what difference it makes (both connections show up as exactly the same in the settings), but at least I can play content again! Edited September 12, 2018 by Perplexed Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 12, 2018 Share Posted September 12, 2018 Are you running the same type of setup as that other thread? Link to comment Share on other sites More sharing options...
Perplexed 25 Posted September 12, 2018 Author Share Posted September 12, 2018 (edited) I believe so... I'm not very technical myself (I know just enough to be dangerous) and a friend helped me get setup with Docker and Letsencrypt - but it sure seems like it is the same setup as mentioned in that thread. It might be worth a try to reconnect to the server manually - it sure solved it for me. Let's hope it lasts Edit to add again: if you are interested, I can share more information on what he wrote me. I don't feel comfortable sharing in public what was said to me in private, but he added some technical explanations that might help you. If you are interested, I'll PM you what he told me Luke. Edited September 12, 2018 by Perplexed Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 12, 2018 Share Posted September 12, 2018 But they're on a reverse proxy, are you? Link to comment Share on other sites More sharing options...
Perplexed 25 Posted September 12, 2018 Author Share Posted September 12, 2018 This is what my friend told me: Emby is accessible via https://emby.yourdomain.com:port#. "port#" is going through CloudFlare but is avoiding the reverse proxy altogether (you could completely stop the reverse proxy and Let’s encrypt docker containers and you should still be able to get to Emby via that URL). If you go to https://emby.yourdomain.com, it hits the proxy on port 443 and then Emby responds with “here’s the real URL” and redirects the browser to https://emby.yourdomain.com:port#. In this case, the proxy is only used for that initial hit before the redirection. If I go to the port# URL directly, it obviously doesn’t even touch the proxy nor is the proxy even necessary. I wonder if, like Infuse, the Emby playback app is “assuming” 8096 despite what the server is telling it. Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 13, 2018 Share Posted September 13, 2018 Does the server dashboard display your remote address correctly? because if it is a remote connection then that is what will be used. Link to comment Share on other sites More sharing options...
Perplexed 25 Posted September 13, 2018 Author Share Posted September 13, 2018 Does the server dashboard display your remote address correctly? because if it is a remote connection then that is what will be used. Yes, that is the weird thing - in both cases the dashboard displayed the EXACT same remote address settings, ports, address, etc. It gets even weirder... yesterday evening I wanted to cast to Chromecast again. It worked fine earlier that day when I connected manually, and I hadn't touched Emby the rest of the day. That night I tried to cast - same problem was back (screen shows it's connected to Emby, but nothing played). So, I connected manually (again), and my content played without a hitch again! Link to comment Share on other sites More sharing options...
Perplexed 25 Posted September 14, 2018 Author Share Posted September 14, 2018 Do you have any idea what could be the culprit, Luke? I mean technically I could probably get by, but I don't really like the idea of manually reconnecting to the server each and every time I want to watch something... The problem started about a week ago, when I bought lifetime premiere... Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 14, 2018 Share Posted September 14, 2018 What do you mean by manually reconnecting to the server? Link to comment Share on other sites More sharing options...
Perplexed 25 Posted September 14, 2018 Author Share Posted September 14, 2018 What I meant is if I click the server (Paris in this case, because the Emby US server is not installed using docker and works fine either way) ChromeCast won't work. But if I click "Add Server" and type the server credentials manually it will work... at least for a little while. Then when I want to watch something else, I have to go through the process again... Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 14, 2018 Share Posted September 14, 2018 Instead of doing that, as a test, can you confirm that restarting the app also resolves it? Link to comment Share on other sites More sharing options...
Perplexed 25 Posted September 14, 2018 Author Share Posted September 14, 2018 Yes! That seems to work fine! Link to comment Share on other sites More sharing options...
Luke 37009 Posted September 22, 2018 Share Posted September 22, 2018 Ok, we're looking into it, thanks. Link to comment Share on other sites More sharing options...
Perplexed 25 Posted September 24, 2018 Author Share Posted September 24, 2018 Thank you Luke, I really appreciate your hard work! Link to comment Share on other sites More sharing options...
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