stratumorien 8 Posted September 5, 2018 Share Posted September 5, 2018 Hi @@solabc16 For some reason guide data is no longer downloading. "Alert, there was an error downloading TV lineups..." I am able to log into my account with Schedules Direct so I know my credentials are good. Attached are logs Thanks, Brian Log.txt Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 5, 2018 Share Posted September 5, 2018 (edited) Hi @@stratumorien Looking at the logs, it doesn't appear your Synology box can currently access the Schedules Direct service (or perhaps the Internet in general) : "MediaBrowser.Model.Net.HttpException: Error: ConnectFailure (Connection timed out)". Has anything changed on the network side - DNS / VPN / Proxy / Firewall? Best - James Edited September 5, 2018 by solabc16 Link to comment Share on other sites More sharing options...
Luke 37053 Posted September 5, 2018 Share Posted September 5, 2018 It looks like outgoing requests to other domains are failing too. Link to comment Share on other sites More sharing options...
Solution stratumorien 8 Posted September 6, 2018 Author Solution Share Posted September 6, 2018 Apologies, I check my networking configuration on my NAS and then quickly face palmed... I was connected to VPN.... Thanks for looking at the logs 1 Link to comment Share on other sites More sharing options...
Luke 37053 Posted September 6, 2018 Share Posted September 6, 2018 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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