Stuck at the PIN screen

[ffilou6 0]

Edit.: Problem solved?!, but I don't know what was wrong, what went wrong.

Hello Sir or Madam,
I received an invitation for a private Emby server. On a laptop computer, easy , I go to https://app.emby.media then I enter my username and password, I click on the icon or logo of the private Emby server, and that's it.

On the LG tv, I went to the app section, I typed emby in the search, found Emby app and installed it.

When I launched the app, there are 2 options: 1)copy a PIN number to https://emby.media/pin or click a button to generate new PIN number. 2)second option is manual connection, asking for IP address or URL of host and port number is set at 8096.

 

The owner or sender of the invitation to private Emby server won't give me IP address or URL, said I only need to copy the PIN number to https://emby.media/pin .

 

I turned on the laptop computer, went to https://emby.media/pin then enter the PIN number. I exited the LG app then launched the LG app again. Still the same screen with the 2 options, PIN number or manual connection. I uninstalled the app then reinstalled and launched, same screen.

 

I tried with the internal web browser of the LG tv, I typed https://app.emby.media , it redirected to https://tv.emby.media , and it had the same text as the app = 2 options, PIN number or manual connection.

I typed https://emby.media/pin in the internal web browser of the LG tv, I entered the PIN number. I refreshed the https://tv.emby.media webpage, still the same text with the 2 options. I launched the app, also same text.

What to do?

Edit.: I uninstalled for the 2nd time the LG app then reinstalled it, launched it, copy the PIN number, opened the internal web browser of the LG tv, typed the PIN number on https://app.emby.media , then went back to the LG app, the screen of the app reloaded itself , a new screen appeared with the logo/icon of the private server, I could finally access the private server .

Edited September 4, 2018 by ffilou6

[Luke 37007]

 

I tried with the internal web browser of the LG tv, I typed https://app.emby.media , it redirected to https://tv.emby.media , and it had the same text as the app = 2 options, PIN number or manual connection.

I typed https://emby.media/pin in the internal web browser of the LG tv, I entered the PIN number. I refreshed the https://tv.emby.media webpage, still the same text with the 2 options. I launched the app, also same text.

 

Hi, why did you do this? At what point did the instructions say to do this? All you need to do was exactly what it said on the TV screen.

Please let us know if this helps. Thanks.

[ffilou6 0]

At first I didn't know the LG tv had its own internal web browser. So I thought , since the laptop computer and the LG tv were on the same shared Internet connection, I tried to enter the PIN number that was written on the LG tv screen on the laptop webpage.

Maybe you should add on the LG app, for beginners like me some sentences like = "Use the web browser (or the YouTube browser) of your LG tv and go to https://emby.media/pin to enter the following PIN number with your Emby user ID and password, then come back to this Emby app for LG etc."

[Luke 37007]

Thanks for the feedback. The instructions are intended to be carried out on a mobile device or computer, not the TV browser. We can improve the help text. Thanks.

[craigscuf 0]

Won't let me log in to emby says select s server I logged out logged in with new pin still won't work uninstall reinstalled still won't work 

[Luke 37007]

On 4/30/2021 at 8:48 AM, craigscuf said:

Won't let me log in to emby says select s server I logged out logged in with new pin still won't work uninstall reinstalled still won't work 

Hi there, are you still having an issue with this? Are you trying to login to your own server or someone else's server?