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LiveTV not working


MSattler

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MSattler

I still have one family member who uses Emby for Live TV.  It works fine from an Apple TV, but via the Samsung TV, once you select LiveTV you cannot select channels or move through the menu.

 

Setup is 2 x HDHomerun HD Prime's

 

For what it's worth, I have no programming guide since it's not a necessity, so the family member typically goes to channels, and picks the channel they want to live.

 

Still works fine in Android, and Apple TV, but Samsung it does not let me choose channels, I can only back out.

 

Server version 3.5.2

 

Samsung TV - latest version

 

Thanks!

 

 

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Right OK, I see. it starts in the programs tab and then it wants to select a program but there aren't any. Yes i can look at that. thanks.

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  • 2 weeks later...
Sirbyteme

I have this same problem on my Samsung UN46H5203 and another 32" of the same era.

I am pretty sure It was working on 2.2.3

Server version 3.5.2

Samsung TV - 2.2.4

 

I really miss my Live TV!

Any chance of getting this fixed soon?

Thanks Luke.

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I have this same problem on my Samsung UN46H5203 and another 32" of the same era.

I am pretty sure It was working on 2.2.3

Server version 3.5.2

Samsung TV - 2.2.4

 

I really miss my Live TV!

Any chance of getting this fixed soon?

Thanks Luke.

 

So you don't have guide data either?

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Sirbyteme

Yes, I do have guide data from WMC.

I can go to Live TV and then Guide and see data but I can't select anything.

I press OK on anything and nothing happens.

 

Sorry for just being a dumb engineer and not an awesome theoretical physicist like you.

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FrostByte

@Sirbyteme these are two different apps altother and a different OS from the OP.  

 

You are using the old community app v2.2.4 which is no longer in development and the developer is no longer available.  Unless this issue is server related I would recommend using the official app instead and trying that.  Version 119 should be available to you in the store since you appear to live in the US and have a 2014.  Then if the issue persists Luke should be able to assist better

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Sirbyteme

Frostbyte, the description the OP gave sounded very similar... sorry for the confusion.

Plus, I posted the wrong model! 

The UN46H5203 I posted by mistake is my daughter's (at her house).

 

I have 2 Samsungs

UN32EH5300
UN40EH5300
 
These E models are my issue... both are running 2.2.4 and have no Live TV as of either 2.2.4 or server version 3.5.2 (I think).
It was working like a month or two ago.
 
There is no emby app in the Samsung store on those "E" TV's as I think you know.
 
Live TV works fine on my PC/Browsers and Roku and Android.
And my guide data from WMC works on everything including the Samsungs.
 
On the E models, I go to Live TV, I see the guide data but when I click a show, nothing happens at all.
In comparison, on my other devices when I click a show I get another screen that display additional details about that show and a green "Play" button which I click and the show starts.
 
I understand that 2.2.4 is no longer being developed but this was working not long ago.
Is there a way to go back to 2.2.3 to test or anything else you can suggest?
Both Samsungs have their latest firmware.
 
Thanks
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FrostByte

If you don't mind setting up IIS, or some other web server on your PC, you can get the older zip files from GitHub and then host it internally

 

https://github.com/MediaBrowser/SamsungSmartTV/releases

 

Install instructions are in a pinned post below and just replace the zip with the one from the link above

 

https://emby.media/community/index.php?/topic/51345-how-to-host-the-samsung-app-from-your-own-web-server/

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  • 7 months later...
maschrag

Was there a solution for this .... I just got Samsung TV and am having the same issue of the initial poster.  Once I get into the menu ... cannot select channels or other options

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Was there a solution for this .... I just got Samsung TV and am having the same issue of the initial poster.  Once I get into the menu ... cannot select channels or other options

 

Hi, what version of the Samsung app are you running?

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maschrag

think i figured it out  .... Emby version 1.0.45        Samsung software version 1204.1 on 50" Class NU6950 Smart 4K UHD TV   MODEL NUMBER: UN50NU6950FXZA

Edited by maschrag
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Ok as soon as you get the updated version there will be a new option in user settings to configure the live tv landing screen. You can set this option to the Channels tab since you do not have any epg data.

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maschrag

Ok as soon as you get the updated version there will be a new option in user settings to configure the live tv landing screen. You can set this option to the Channels tab since you do not have any epg data.

 

Thank you much for your help.  App updated today and looks and works amazing!!  Channels selection was on landing page

Edited by maschrag
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  • 5 months later...
Scottieboi

I have the same issue,  I added a link for live tv, no worries it works fine on the pc/laptop/phone /tablet and on my android systems, a little slow, but otherwise working as expected, however when I attempt the same on my main TV, Samsung UE65NU7500, all I get is the main screen, nothing in programs and unable to navigate t the other option, guide/channels 

Works perfectly fine on all other systems. I tried the uninstall and reinstall just to be sure there wasn't an update I was unaware of, no joy though still the same.

Emby version 1.0.62

Any help would be appreciated. 

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I have the same issue,  I added a link for live tv, no worries it works fine on the pc/laptop/phone /tablet and on my android systems, a little slow, but otherwise working as expected, however when I attempt the same on my main TV, Samsung UE65NU7500, all I get is the main screen, nothing in programs and unable to navigate t the other option, guide/channels 

 

Works perfectly fine on all other systems. I tried the uninstall and reinstall just to be sure there wasn't an update I was unaware of, no joy though still the same.

 

Emby version 1.0.62

 

Any help would be appreciated. 

 

Hi, the latest version of the app should allow you to customize your landing screen for live tv so that it goes directly to the Channels tab.

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Scottieboi

Thanks Luke but I didn't see that option, I just carried out a fresh install looking for that option.
I will try again, maybe I just missed it, all I got was the connect screen..

Just a quick update, I did eventually take the blinkers off and locate that option.

 

Works perfectly now.

Many thanks Luke.
 

Edited by Scottieboi
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Thanks Luke but I didn't see that option, I just carried out a fresh install looking for that option.

I will try again, maybe I just missed it, all I got was the connect screen..

 

 

Have you explored the home screen settings by clicking your user icon in the top right?

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Scottieboi

Have you explored the home screen settings by clicking your user icon in the top right?

Yes thanks works fine now.

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