z3ndra 7 Posted August 12, 2018 Share Posted August 12, 2018 (edited) Hello I come to you today because I made myself a private server for me and when I start playing a movie, the wallpaper is displayed while loading the file. like this for example from the server 1, but I wanted to migrate to a better server, everything works fine, except that this time when I start playing a movie, the wallpaper does not appear while loading the file, instead I have this on the server 2: Do you have any idea where the difference might come from, please? thank you in advance Edited August 12, 2018 by z3ndra Link to comment Share on other sites More sharing options...
Luke 36991 Posted August 12, 2018 Share Posted August 12, 2018 The wallpaper is coming from your local media backdrop images. Does your media have a backdrop image? Link to comment Share on other sites More sharing options...
z3ndra 7 Posted August 12, 2018 Author Share Posted August 12, 2018 yes it is displayed after, but not during the loading of the video. while on the server 1 the loading is done on the background, there is no black screen, it is cleaner. But I do not see what is different on the 2 because everything has been set the same. Tomorrow I will make a video to show that Link to comment Share on other sites More sharing options...
Luke 36991 Posted August 12, 2018 Share Posted August 12, 2018 what do you mean displayed after? where is it displayed after? Link to comment Share on other sites More sharing options...
z3ndra 7 Posted August 12, 2018 Author Share Posted August 12, 2018 on server 2, when I start playback, this black screen is displayed during loading, then the background is displayed quickly and the video starts. on the server 1, when I start reading, the background is displayed with the loading round above and the video starts. Link to comment Share on other sites More sharing options...
Luke 36991 Posted August 12, 2018 Share Posted August 12, 2018 I think the background image on server 2 is just taking a little longer to load. that's why you see the black background first. Link to comment Share on other sites More sharing options...
z3ndra 7 Posted August 12, 2018 Author Share Posted August 12, 2018 here is how it's done : would you have any idea how to correct the display speed? because the server 2 has twice as much ram and a better processor, it is not normal that it takes more time. Link to comment Share on other sites More sharing options...
Luke 36991 Posted August 12, 2018 Share Posted August 12, 2018 I honestly don't know. It displays the image as soon as it downloads. Maybe we should just show the black background every time. Link to comment Share on other sites More sharing options...
z3ndra 7 Posted August 12, 2018 Author Share Posted August 12, 2018 I just saw and the ping on the server 1 is 4ms and on the server 2, 21ms can be that it can play. Server 1 is in Canada and Server 2 is in France. I just saw and the ping on the server 1 is 4ms and on the server 2, 21ms can be that it can play. Server 1 is in Canada and Server 2 is in France. Link to comment Share on other sites More sharing options...
z3ndra 7 Posted August 12, 2018 Author Share Posted August 12, 2018 finally no it does not come from that because now it is 7 ms ping and 950 mbps debit Link to comment Share on other sites More sharing options...
Luke 36991 Posted August 13, 2018 Share Posted August 13, 2018 Can you attach the server logs from server1 and server2? thanks. Link to comment Share on other sites More sharing options...
z3ndra 7 Posted August 13, 2018 Author Share Posted August 13, 2018 here is the link of server logs 1 and 2 : https://mega.nz/#F!0wRkgYJZ!gqBCmFlVDR0YTTM-0R7KSQ Link to comment Share on other sites More sharing options...
z3ndra 7 Posted August 13, 2018 Author Share Posted August 13, 2018 (edited) it's strange, it works now without me doing anything Edited August 13, 2018 by z3ndra Link to comment Share on other sites More sharing options...
Luke 36991 Posted August 14, 2018 Share Posted August 14, 2018 It always worked. It might be coming up faster now that the results are cached. Link to comment Share on other sites More sharing options...
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