Sony TV DLNA

[SingleCore 0]

I've recently discovered Emby and I really like it, but I seems to be extremely buggy when using DLNA with my two televisions. One Sony and one Medion. 

 

When booting Emby server and opening up the settings on my TV it seems to detect the server only 80% of the time. 

When it detects it, it sometimes works flawlessly, other times it claims to doesn't find any video's. 

All settings are default.

 

I used Plex server before Emby and I never had any issues on any of my two televisions. (With DLNA)

 

TLDR: DLNA doesn't work properly, need help.

[Luke 37046]

Hi, Dlna is something that requires individual testing on every device that you want to support. The fact that it may seem buggy or not is more of an indication that we haven't yet tested personally on the same devices that you have.

 

What model Sony?

[SingleCore 0]

Hi, Dlna is something that requires individual testing on every device that you want to support. The fact that it may seem buggy or not is more of an indication that we haven't yet tested personally on the same devices that you have.

 

What model Sony?

 

Thanks for the quick reply!

Here's a piece out of my log file when I was searching for the server, but didn't find it.

 

2018-07-29 18:40:46.327 Info TaskManager: Check for plugin updates Completed after 0 minute(s) and 1 seconds
2018-07-29 18:40:46.330 Info TaskManager: ExecuteQueuedTasks
2018-07-29 18:40:48.050 Info Dlna: No matching device profile found. The default will need to be used.
DeviceDescription:
FriendlyName:KDL-40WE660
Manufacturer:Sony Corporation
ManufacturerUrl:http://www.access-company.com/
ModelDescription:IPI Media Renderer
ModelName:KDL-32W700B
ModelNumber:1.0
ModelUrl:http://www.access-company.com/
SerialNumber:
2018-07-29 18:40:48.051 Info Dlna: DLNA Session created for KDL-40WE660 - KDL-32W700B
2018-07-29 18:47:48.237 Info Dlna: No matching device profile found. The default will need to be used.
DeviceDescription:
FriendlyName:ALDINORD TV
Manufacturer:ACCESS CO., LTD.
ManufacturerUrl:http://www.access-company.com/
ModelDescription:IPI Media Renderer
ModelName:-
ModelNumber:1.0
ModelUrl:http://www.access-company.com/
SerialNumber:
2018-07-29 18:47:48.238 Info Dlna: DLNA Session created for ALDINORD TV - -

Edited 19:27:

 

I created 2 custom files with the information from the log files and my Medion TV (ALDINORD TV) seems to be working!

 

  

 

However, the sony sometimes connects, sometimes doesn't. 

When it connects to gives me the following error message on the TV:

 

Edited July 29, 2018 by SingleCore

[Luke 37046]

That's because the server doesn't have any customization for these devices and therefore it is using the general profile. For most devices this is OK.

[SingleCore 0]

That's because the server doesn't have any customization for these devices and therefore it is using the general profile. For most devices this is OK.

 

Okay, so whats the next step to make my Sony work ? 

[SingleCore 0]

2018-07-29 18:40:48.050 Info Dlna: No matching device profile found. The default will need to be used.
DeviceDescription:
FriendlyName:KDL-40WE660
Manufacturer:Sony Corporation
ManufacturerUrl:http://www.access-company.com/
ModelDescription:IPI Media Renderer
ModelName:KDL-32W700B
ModelNumber:1.0
ModelUrl:http://www.access-company.com/
SerialNumber:
2018-07-29 18:40:48.051 Info Dlna: DLNA Session created for KDL-40WE660 - KDL-32W700B

Upon adding the default config file or other custom profiles, it connects, shows the directory structure but fails to show any files.

 

Error on the TV: 

 

 

 

Log file of trying to access this folder:

 

 

Can anyone help me on how to proceed?

Edited July 29, 2018 by SingleCore

[Luke 37046]

Hi, I would guess that the format of the media that emby server is presenting is not supported by the TV.

 

To help narrow this down, it might be easier to setup emby server with only one small test library of videos. Then perhaps if we can resolve it for one, it will resolve it for all. Thanks.

[SingleCore 0]

Hi, I would guess that the format of the media that emby server is presenting is not supported by the TV.

 

To help narrow this down, it might be easier to setup emby server with only one small test library of videos. Then perhaps if we can resolve it for one, it will resolve it for all. Thanks.

 

I've tried the following.

 

I tried using direct stream for MKV containers and transcoding, both resulting in not detecting any files. 

Then I took the MKV file, placed it on a USB, inserted it in the tv and it worked perfectly. 

 

The same file also works perfectly fine when using Plex with DLNA. 

[SingleCore 0]

I've figured out the follow file does work through DLNA.

 

 

 

 

However the following file fails:

 

 

 

I've adjusted my profile settings to only use Direct play and NOT use Transcoding, since both files are playable from a USB device!

 

 

I've also tried plenty of other settings, but nothing seems to work. Only the MP4 files work perfectly through DLNA, regardless of the settings. 

Edited July 29, 2018 by SingleCore

[Luke 37046]

Yea I mean like I said, this just takes trial and error to figure out unfortunately, and since we don't have a 2017 Sony for testing, that's why we have no rules setup for it.

 

What you could try to do is edit the Sony 2014 profile, and edit the identification criteria so that it detects the 2017 model instead. I think that will probably work just fine.

[SingleCore 0]

Yea I mean like I said, this just takes trial and error to figure out unfortunately, and since we don't have a 2017 Sony for testing, that's why we have no rules setup for it.

 

What you could try to do is edit the Sony 2014 profile, and edit the identification criteria so that it detects the 2017 model instead. I think that will probably work just fine.

 

Can you suggest any network debugging tools to monitor DLNA requests? 

[Yato 0]

I'm having the exact same issue as mentioned above, also using a Sony TV, (Model : 48WD650).
TV doesn't see Emby media anywhere but other UPnP and DLNA services/servers are detected just fine.
Have tried the SONY TV 2014 Profile, but still nothing.

[SingleCore 0]

Hi all I've install wireshark and monitored the traffic while opening the folders on my TV and discovered the following information.

 

 

Request from TV => Server

----------------------------------------

 

Response Server => TV

----------------------------------------

 

 

I'll continue searching myself, but maybe someone can continue with this info.

 

Using UPNP tools I found the following info about the TV, might be useful?

 

Edited August 18, 2018 by SingleCore

[Luke 37046]

So clearly Emby is sending back something that the TV doesn't like. The question is, what?

 

I notice the other server doesn't send back any images. That looks like the biggest difference to me.