_JamBay_ 0 Posted July 24, 2018 Share Posted July 24, 2018 Trying to migrate from a CentOS 7 to Ubuntu 18.04. Both running Emby server 3.5.0.0 and Backup & Restore plugin 1.2.2.0. Backup worked. Restore on Ubuntu is just spinning a loader and never loads the form where you choose what to restore. Error on page says "Invalid Date". Below is a section of the log that is relevant. Can I make this work somehow? 2018-07-24 07:58:00.400 Info HttpServer: HTTP POST http://192.168.0.33:8096/emby/MBBackup/Profiles/Restore. UserAgent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0 Safari/605.1.15 2018-07-24 07:58:00.446 Error HttpServer: Error processing request *** Error Report *** Version: 3.5.0.0 Command line: /opt/emby-server/system/EmbyServer.dll -programdata /var/lib/emby -ffmpeg /opt/emby-server/bin/ffmpeg -ffprobe /opt/emby-server/bin/ffprobe -restartexitcode 3 -updatepackage emby-server-deb_{version}_amd64.deb Operating system: Unix 4.15.0.29 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 2 Program data path: /var/lib/emby Application directory: /opt/emby-server/system System.NullReferenceException: Object reference not set to an instance of an object. at MBBackup.ServerEntryPoint.ExecuteRestore(BackupInfo settings, CancellationToken cancellationToken, IProgress`1 progress, Boolean isAuto) System.NullReferenceException at MBBackup.ServerEntryPoint.ExecuteRestore(BackupInfo settings, CancellationToken cancellationToken, IProgress`1 progress, Boolean isAuto) 2018-07-24 07:58:00.446 Info HttpServer: HTTP Response 500 to 192.168.0.49. Time: 46ms. http://192.168.0.33:8096/emby/MBBackup/Profiles/Restore Link to comment Share on other sites More sharing options...
mastrmind11 717 Posted July 24, 2018 Share Posted July 24, 2018 attach full log. also, what is 192.168.0.49? HTTP 500 is never a good sign. Link to comment Share on other sites More sharing options...
Luke 37028 Posted July 24, 2018 Share Posted July 24, 2018 hi @@_JamBay_ yes this will be easier to diagnose with the complete emby server log. thanks ! Link to comment Share on other sites More sharing options...
_JamBay_ 0 Posted July 25, 2018 Author Share Posted July 25, 2018 I will get more logs shortly. I was also incorrect when I said migrate from CentOS. This is a migration from Ubuntu 14 to Ubuntu 18. On the 14 server, both the backup and restore functions worked. On the Ubuntu 18 server, I get the error when attempting to restore one of the previous snapshots, as well as if I make a backup on the new server and try to restore it. Link to comment Share on other sites More sharing options...
_JamBay_ 0 Posted July 25, 2018 Author Share Posted July 25, 2018 Ok. So I went in to attempt a restore again in order to populate the logs and this time it worked with no error. Nothing has been changed since last night. Did it just have to pass a certain time period to be a valid backup? Link to comment Share on other sites More sharing options...
Luke 37028 Posted July 25, 2018 Share Posted July 25, 2018 Hi, no, it should have been fine. I will do some testing and see if i can reproduce this. Thanks. Link to comment Share on other sites More sharing options...
Baldrdk 1 Posted July 25, 2018 Share Posted July 25, 2018 Just had the same problem. The funny thing is it didnt work in firefox, but it works in chrome. Link to comment Share on other sites More sharing options...
Luke 37028 Posted July 25, 2018 Share Posted July 25, 2018 We're looking into it. I can see how it could be a problem. We'll have an update to the plugin in the next day or so. Thanks. Link to comment Share on other sites More sharing options...
djhifi 55 Posted September 19, 2018 Share Posted September 19, 2018 (edited) Digging this up to give the heads up that I just had a "Backup & Restore" fail on me while using Microsoft Edge but it worked in Internet Explorer. (using v1.2.9.0) proof: https://emby.media/community/index.php?/topic/63015-backup-restore-not-picking-up-my-backup-after-i-nuked-emby-server-started-fresh-43-beta/ Edited September 19, 2018 by djhifi Link to comment Share on other sites More sharing options...
Luke 37028 Posted September 19, 2018 Share Posted September 19, 2018 Thanks. Link to comment Share on other sites More sharing options...
tdiguy 96 Posted March 16, 2019 Share Posted March 16, 2019 Sorry i know this is an old thread, i just updated my server with a SSD that i found so i had to set up emby all over. I found when accessing emby via IP address i got errors saying invalid date. However when i used http://app.emby.media in a different tab ( same browser: chrome ) it was able to restore without issue. Link to comment Share on other sites More sharing options...
Luke 37028 Posted March 17, 2019 Share Posted March 17, 2019 Interesting, thanks for the info. Link to comment Share on other sites More sharing options...
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