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Connection Failure with IOS APP


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#21 Luke OFFLINE  

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Posted 30 November 2018 - 11:25 PM

Sorry I have corrected the link. Unfortunately that is the way Asustor works. You'd have to uninstall and then manually delete the server's data folder, if that's what you want to do.



#22 jonesci OFFLINE  

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Posted 01 December 2018 - 11:05 PM

Sorry I have corrected the link. Unfortunately that is the way Asustor works. You'd have to uninstall and then manually delete the server's data folder, if that's what you want to do.

Thanks Luke! Do you know where is the server's data folder in Asustor? Is that save in different location? I try to rename the below emby folder to emby_backeup folder as backup and reinstall the emby server then i am not longer login again the server.

Attached Files


Edited by jonesci, 01 December 2018 - 11:14 PM.


#23 Luke OFFLINE  

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Posted 01 December 2018 - 11:31 PM

It is printed at the top of the server log, so just start up the server, then head to the logs section in the dashboard and view the current log.



#24 jonesci OFFLINE  

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Posted 11 February 2019 - 10:45 AM

It is printed at the top of the server log, so just start up the server, then head to the logs section in the dashboard and view the current log.

I remove all folder and uninstall the app and restart the emby. it is no longer can connection to emby anymore......

 

This site can’t be reached

refused to connect.

 

  • Search Google for 8096
ERR_CONNECTION_REFUSED


#25 Luke OFFLINE  

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Posted 11 February 2019 - 01:44 PM

I would suggest checking out our connection troubleshooter:
https://github.com/M...ki/Connectivity
Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks.

#26 jonesci OFFLINE  

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Posted 13 February 2019 - 09:47 AM

I would suggest checking out our connection troubleshooter:
https://github.com/M...ki/Connectivity
Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks.

I tried all but no one success.



#27 Luke OFFLINE  

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Posted 14 February 2019 - 01:33 PM

Where did you get your remote url from? Are you sure it's correct?

#28 jonesci OFFLINE  

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Posted 15 February 2019 - 12:01 AM

Where did you get your remote url from? Are you sure it's correct?

I use both local ip and remote url is not work. I think the remote url is correct.

Because I use that link before I reinstall the emby server. And I try to install the docker version's emby server in the same asustor nas. local IP is working.

 

btw, For the docker version, it is used to test my new TV Tuner(tvhendend + tvhproxy) connect to emby server since asustor app one is not work. Can detect the tvhproxy IP:port but no channel shown><~

 

Is it I incorrect remove the emby server? Below is the step how I remote the Emby server

- Remove the emby server app in Asustor app center

- Deleled the whole folder in /volume1/home/emby using sftp

- Install the ebmy server app in Asustor app center

- The server is not started and the folder /volume1/home/emby is not auto created



#29 Luke OFFLINE  

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Posted 16 February 2019 - 01:23 PM

That sounds correct. So emby server isn't running? That's the issue?

#30 jonesci OFFLINE  

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Posted 16 February 2019 - 01:26 PM

That sounds correct. So emby server isn't running? That's the issue?

Yes, I believe it is. 



#31 Luke OFFLINE  

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Posted 16 February 2019 - 11:53 PM

Can you not start the server from the Asustor nas?



#32 jonesci OFFLINE  

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Posted 17 February 2019 - 04:36 AM

I can run the docker version instead of the app central version for my Asustor nas because I only have that server turn on 24 hours. 

Just look like is not that convenience to have new folder add to docker one. And docker is something new for me.



#33 Luke OFFLINE  

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Posted 18 February 2019 - 01:25 AM

You're running the Docker server on the Asustor?



#34 jonesci OFFLINE  

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Posted 18 February 2019 - 02:51 AM

Yes, there are docker-ce in Asustor app central and I can run docker container after install that app.



#35 Luke OFFLINE  

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Posted 18 February 2019 - 01:50 PM

Ok apologies but we have never tested that, therefore we're not going to have the answer to every question or problem. I would just use the native asustor package. Thanks.

#36 jonesci OFFLINE  

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Posted 18 February 2019 - 09:48 PM

It's ok. Thanks Luke! Since my native Asustor package is not running after reinstall, I am thinking about to use docker one instead. However, if there are not much support in docker, I am better find the way to make the native Asustor package run again.



#37 Luke OFFLINE  

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Posted 19 February 2019 - 01:09 AM

Yea, we should look at the Asustor problem. Thanks.



#38 Luke OFFLINE  

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Posted 21 February 2019 - 02:53 PM

Can you provide more information? Thanks.



#39 jonesci OFFLINE  

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Posted 23 February 2019 - 12:01 PM

Can you provide more information? Thanks.

 

I had the below issue before and fixed. However, I installed the beta version for testing and installed back the app center version after.

https://emby.media/c...ect-with-https/

 

- You ask me to fully uninstall the app to fix this because I switch different version of emby server as above issue.

- I did the below step to remove the app

  Remove the emby server app in Asustor app center

  Manually deleted the whole folder in /volume1/home/emby using sftp since metadata will not be removed by uninstall the emby server in app center.

- I reinstall the emby server app in Asustor app center.

- The emby server is not running anymore. I try to go to "/volume1/home/" and I cannot find emby folder. 

 

I just group everything I posted before. Just let me know any other information you would like to have. Thanks!



#40 Luke OFFLINE  

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Posted 23 February 2019 - 10:00 PM

After you re-installed from App Center, did App Center say it was successful?






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