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Android app not playing subtitles on synced content

sync android app subtitles

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#1 Archerofyail OFFLINE  

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Posted 01 July 2018 - 11:45 PM

As the title says, the android app isn't playing subtitles on synced content. Subtitles work on non-synced stuff, and I went to where the file itself is stored and the file has the embedded subtitle track in it, and it works in a different media player. It also shows up as an option in the subtitle selection menu, but they just don't show up when selected.


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#2 Luke OFFLINE  

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Posted 02 July 2018 - 12:15 AM

Hi there, can you try the beta app and see how that compares?

 

https://emby.media/c...n-beta-testing/

 

Thanks !



#3 Bazzu85 OFFLINE  

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Posted 05 October 2018 - 07:57 AM

Hi there, can you try the beta app and see how that compares?

 

https://emby.media/c...n-beta-testing/

 

Thanks !

 

hi, using current stable the problem exists..

using an external player is all ok..using in app player subs are not loaded..

the problem is risolved in current beta?



#4 Bazzu85 OFFLINE  

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Posted 07 October 2018 - 07:26 PM

Upp

Using last beta from playstore, mkv file synced to device won't load subtitles..
Using external player does..

#5 Luke OFFLINE  

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Posted 08 October 2018 - 12:47 PM

Can you try downloading a new file? thanks.



#6 Bazzu85 OFFLINE  

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Posted 08 October 2018 - 01:12 PM

I've to download a new version of the beta app?

#7 Luke OFFLINE  

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Posted 08 October 2018 - 11:47 PM

What version of Emby Server are you running?



#8 Bazzu85 OFFLINE  

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Posted 09 October 2018 - 01:54 AM

3.5.3.0 stable..
Android 3.0.16

I think is only a emby android player problem because the synced file have the subs in it (mxplayer plays the file with sub without problems).
In emby player during play the sub is selected in option but the text isn't on screen

Edited by Bazzu85, 09 October 2018 - 01:56 AM.


#9 Luke OFFLINE  

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Posted 09 October 2018 - 01:17 PM

Ok thanks. Please try again with the next release of Emby Server. Thanks.



#10 Bazzu85 OFFLINE  

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Posted 09 October 2018 - 02:05 PM

Sorry for stressing you, but why is an emby server problem and not a android app problem?

The issue is during offline playback of synced content on android device..

Thx

#11 Luke OFFLINE  

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Posted 09 October 2018 - 03:35 PM

Because the two of them work together.



#12 Bazzu85 OFFLINE  

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Posted 09 October 2018 - 04:12 PM

Ok, thx for the reply..

#13 saitoh183 OFFLINE  

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Posted 05 November 2018 - 11:15 AM

@Luke

Im on the latest beta server (3.6.0.60) and Emby for android 3.0.21 and i synced a single anime episode. It gives me the choice of my subs but none of them show up when i play. Subs are embedded. I choice original file as sync option



#14 Luke OFFLINE  

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Posted 07 November 2018 - 03:16 AM

@softworkz is taking a look at this. Thanks.



#15 softworkz OFFLINE  

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Posted 07 November 2018 - 09:01 PM

@saitoh183 - would you be able to provide one of those files for reproducing this?



#16 songchenwen OFFLINE  

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Posted 12 December 2018 - 01:44 AM

Any update on this issue? I'm facing the same problem now.



#17 songchenwen OFFLINE  

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Posted 12 December 2018 - 07:49 AM

Android TV Client won't show external subtitles. Android mobile won't show embedded subtitles for synced content. Now I have to keep both external and embedded subtitles with my videos. @softworkz  @Luke



#18 Luke OFFLINE  

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Posted 12 December 2018 - 11:35 PM

 

 

Android mobile won't show embedded subtitles for synced content. Now I have to keep both external and embedded subtitles with my videos

 

This is resolved for the next app update, which will be soon. Thanks.

 

 

 

Android TV Client won't show external subtitles

 

We're very happy to help. Please open a topic in the android tv section and attach the information requested in how to report a media playback issue. thanks !



#19 songchenwen OFFLINE  

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Posted 12 December 2018 - 11:58 PM

This is resolved for the next app update, which will be soon. Thanks.

 

Thank you. Looking forward to the new update.

 

 

We're very happy to help. Please open a topic in the android tv section and attach the information requested in how to report a media playback issue. thanks !

 

There is already another topic about this. Hope you also fix this soon.



#20 Luke OFFLINE  

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Posted 13 December 2018 - 12:00 AM

Are you sure that's the same thing? That user never said the subtitles aren't showing.





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