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Xbox One X Emby App Issues


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#41 Scott310 OFFLINE  

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Posted 28 June 2018 - 05:08 PM

Thanks @Luke for your reply.  All movies worked fine until just recently.  Any idea on ETA for the virtualized scrolling?  I do have a decent sized library if you consider 1,377 movies to be large.



#42 nagetech OFFLINE  

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Posted 30 June 2018 - 10:41 AM

Just throwing my hat into the ring here.... I've had the issues you're describing for quite some time now, I have a massive library and it is painful to scroll through. Looking forward to that virtualized scrolling.

 

@Luke for those super nerds here, could you explain what virtualized scrolling is/does? Just curious



#43 Luke OFFLINE  

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Posted 30 June 2018 - 12:27 PM

We would only be rendering what you see on screen vs trying to render all possible results.

#44 lorac ONLINE  

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Posted 08 July 2018 - 06:07 PM

Movies will play from the main screen but not the main movie library. Any fix for this coming soon?

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#45 Luke OFFLINE  

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Posted 08 July 2018 - 10:15 PM

I'm not able to reproduce this. What happens when you try to play them?



#46 Scott310 OFFLINE  

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Posted 08 July 2018 - 11:23 PM

I'm not able to reproduce this. What happens when you try to play them?

 

You get the endless spinning circle.  It only happens for me from the all movies page.  Movies play fine from any other screen but the all movies page.  I can scroll forever and all of the posters show up fine.  I can go into the movie detail page but as soon as I hit play I get the endless spinning circle and I have no choice but to force close the app.



#47 Luke OFFLINE  

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Posted 09 July 2018 - 12:01 AM

Ok that's limited to the beta server. Thank you for being a part of the testing team.



#48 Scott310 OFFLINE  

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Posted 09 July 2018 - 12:03 AM

Oh ok glad to help!  You think we will see a quick fix for this?  Or should I switch back to stable release?



#49 Luke OFFLINE  

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Posted 09 July 2018 - 12:09 AM

Please be advised we don't recommend switching back and forth between the two.


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#50 Scott310 OFFLINE  

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Posted 09 July 2018 - 12:20 AM

I didn't plan on it but I would do anything to get this working.  Emby theater is finally working on all cylinders for me except for this one issue lol



#51 Scott310 OFFLINE  

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Posted 14 July 2018 - 11:01 AM

Any idea if this will be fixed in an upcoming beta release? I love helping out the community by being a beta tester but my family is begging me to switch back to stable release so that this will be fixed. If it will be fixed shortly I will just be patient and wait a bit.

Edited by Scott310, 14 July 2018 - 11:02 AM.


#52 Luke OFFLINE  

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Posted 14 July 2018 - 02:04 PM

Please make sure to provide the information requested in how to report a media playback issue. thanks !



#53 Scott310 OFFLINE  

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Posted 14 July 2018 - 02:19 PM

@Luke I've already done that. Is there something else you need?

#54 Luke OFFLINE  

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Posted 14 July 2018 - 02:25 PM

You haven't as it pertains to recent beta servers. The log you posted on the previous page is from a month ago, before the issue you're mentioning existed.



#55 Scott310 OFFLINE  

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Posted 14 July 2018 - 02:32 PM

That's how long I have been experiencing this issue. It hasn't changed. If you like I will post a new log when I can get to my PC. Earlier you said this issue was limited to the Beta server. I've been dealing with this problem for over a month. If the people on the stable side aren't experiencing this it may just be time to go back to stable release.

#56 Luke OFFLINE  

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Posted 14 July 2018 - 02:35 PM

It is not safe to switch backwards from beta to stable. If you could please attach a new server log based on the latest beta release, that would be helpful. thanks.



#57 Scott310 OFFLINE  

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Posted 14 July 2018 - 02:40 PM

I will post a new log. Although hypothetically it would be fine if I did complete uninstall and did a fresh install of stable release then perform a restore from backup right?

#58 Luke OFFLINE  

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Posted 14 July 2018 - 02:49 PM

Of course, but as you are beta testing, the log on the beta would be more helpful. thanks.



#59 Scott310 OFFLINE  

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Posted 14 July 2018 - 04:46 PM

Here is the new log @Luke.

Thanks

Attached Files



#60 lorac ONLINE  

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Posted 14 July 2018 - 04:53 PM

People are experiencing issues on stable so i wouldn't necessarily expect that to fix all playback issues.

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