thecajun 0 Posted May 27, 2018 Share Posted May 27, 2018 I am running Emby-server on Fedora 26. When I connect to my server from any browser on any computer, I see the top navigation frame, but bottom frame is blank. The same symptom occurs on all platforms (ie Android tablet), I have included the Emby log that results from page refresh. When I first installed over a year ago, all looked normal. Some time in last several months, this started. I figured the next update would fix it, but that has been several updates ago. 2018-05-27 11:29:20.602 Info HttpServer: HTTP GET http://192.168.4.254:8096/web/css/images/favicon.ico. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:20.603 Info HttpServer: HTTP Response 304 to 192.168.4.35. Time: 1ms. http://192.168.4.254:8096/web/css/images/favicon.ico 2018-05-27 11:29:20.922 Info HttpServer: HTTP GET http://192.168.4.254:8096/web/strings/en-US.json?v=1527442162728. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:20.923 Info HttpServer: HTTP GET http://192.168.4.254:8096/web/bower_components/emby-webcomponents/strings/en-us.json?v=1527442162728. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:21.016 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 94ms. http://192.168.4.254:8096/web/strings/en-US.json?v=1527442162728 2018-05-27 11:29:21.089 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 166ms. http://192.168.4.254:8096/web/bower_components/emby-webcomponents/strings/en-us.json?v=1527442162728 2018-05-27 11:29:21.651 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/system/info/public. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:21.651 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 1ms. http://192.168.4.254:8096/emby/system/info/public 2018-05-27 11:29:21.747 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/System/Info. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:22.470 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 723ms. http://192.168.4.254:8096/emby/System/Info 2018-05-27 11:29:22.481 Info HttpServer: HTTP POST http://192.168.4.254:8096/emby/Sessions/Capabilities/Full. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:22.485 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/DisplayPreferences/usersettings?userId=e62ecea1c9774fc5bef18e14f10cb749&client=emby. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:22.485 Info HttpServer: WS ws://192.168.4.254:8096/embywebsocket?api_key=4c84a7a351a8493a9c920b74373b395c&deviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NDsgcnY6NTYuMCkgR2Vja28vMjAxMDAxMDEgRmlyZWZveC81Ni4wfDE1Mjc0Mzg4MTk1NzI1. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:22.486 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/Users/e62ecea1c9774fc5bef18e14f10cb749. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:22.487 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 2ms. http://192.168.4.254:8096/emby/Users/e62ecea1c9774fc5bef18e14f10cb749 2018-05-27 11:29:22.712 Info HttpServer: HTTP Response 204 to 192.168.4.35. Time: 231ms. http://192.168.4.254:8096/emby/Sessions/Capabilities/Full 2018-05-27 11:29:22.725 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 240ms. http://192.168.4.254:8096/emby/DisplayPreferences/usersettings?userId=e62ecea1c9774fc5bef18e14f10cb749&client=emby 2018-05-27 11:29:22.942 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/Users/e62ecea1c9774fc5bef18e14f10cb749/Views. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:22.958 Info HttpServer: HTTP GET http://192.168.4.254:8096/web/bower_components/emby-webcomponents/themes/logowhite.png. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:22.959 Info HttpServer: HTTP Response 304 to 192.168.4.35. Time: 1ms. http://192.168.4.254:8096/web/bower_components/emby-webcomponents/themes/logowhite.png 2018-05-27 11:29:23.993 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 1052ms (slow). http://192.168.4.254:8096/emby/Users/e62ecea1c9774fc5bef18e14f10cb749/Views 2018-05-27 11:29:23.996 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/Users/e62ecea1c9774fc5bef18e14f10cb749/Views. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:24.513 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 517ms. http://192.168.4.254:8096/emby/Users/e62ecea1c9774fc5bef18e14f10cb749/Views 2018-05-27 11:29:24.539 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/LiveTv/Programs/Recommended?userId=e62ecea1c9774fc5bef18e14f10cb749&IsAiring=true&limit=1&ImageTypeLimit=1&EnableImageTypes=Primary%2CThumb%2CBackdrop&EnableTotalRecordCount=false&Fields=ChannelInfo%2CPrimaryImageAspectRatio. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:24.623 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 84ms. http://192.168.4.254:8096/emby/LiveTv/Programs/Recommended?userId=e62ecea1c9774fc5bef18e14f10cb749&IsAiring=true&limit=1&ImageTypeLimit=1&EnableImageTypes=Primary%2CThumb%2CBackdrop&EnableTotalRecordCount=false&Fields=ChannelInfo%2CPrimaryImageAspectRatio 2018-05-27 11:29:24.633 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/LiveTv/Programs/Recommended?userId=e62ecea1c9774fc5bef18e14f10cb749&IsAiring=true&limit=1&ImageTypeLimit=1&EnableImageTypes=Primary%2CThumb%2CBackdrop&EnableTotalRecordCount=false&Fields=ChannelInfo%2CPrimaryImageAspectRatio. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:24.731 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 98ms. http://192.168.4.254:8096/emby/LiveTv/Programs/Recommended?userId=e62ecea1c9774fc5bef18e14f10cb749&IsAiring=true&limit=1&ImageTypeLimit=1&EnableImageTypes=Primary%2CThumb%2CBackdrop&EnableTotalRecordCount=false&Fields=ChannelInfo%2CPrimaryImageAspectRatio 2018-05-27 11:29:24.734 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/LiveTv/Programs/Recommended?userId=e62ecea1c9774fc5bef18e14f10cb749&IsAiring=true&limit=1&ImageTypeLimit=1&EnableImageTypes=Primary%2CThumb%2CBackdrop&EnableTotalRecordCount=false&Fields=ChannelInfo%2CPrimaryImageAspectRatio. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:24.739 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 5ms. http://192.168.4.254:8096/emby/LiveTv/Programs/Recommended?userId=e62ecea1c9774fc5bef18e14f10cb749&IsAiring=true&limit=1&ImageTypeLimit=1&EnableImageTypes=Primary%2CThumb%2CBackdrop&EnableTotalRecordCount=false&Fields=ChannelInfo%2CPrimaryImageAspectRatio 2018-05-27 11:29:24.755 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/Users/e62ecea1c9774fc5bef18e14f10cb749/Items/Resume?Limit=12&Recursive=true&Fields=PrimaryImageAspectRatio%2CBasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&EnableTotalRecordCount=false&MediaTypes=Video. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:24.755 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/Shows/NextUp?Limit=24&Fields=PrimaryImageAspectRatio%2CSeriesInfo%2CDateCreated%2CBasicSyncInfo&UserId=e62ecea1c9774fc5bef18e14f10cb749&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CBanner%2CThumb&EnableTotalRecordCount=false. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:24.788 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/Users/e62ecea1c9774fc5bef18e14f10cb749/Items/Resume?Limit=12&Recursive=true&Fields=PrimaryImageAspectRatio%2CBasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&EnableTotalRecordCount=false&MediaTypes=Audio. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:24.789 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/Users/e62ecea1c9774fc5bef18e14f10cb749/Items/Latest?Limit=16&Fields=PrimaryImageAspectRatio%2CBasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&ParentId=165db2549e77c71dacef0e83a95cc5de. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:24.792 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 38ms. http://192.168.4.254:8096/emby/Shows/NextUp?Limit=24&Fields=PrimaryImageAspectRatio%2CSeriesInfo%2CDateCreated%2CBasicSyncInfo&UserId=e62ecea1c9774fc5bef18e14f10cb749&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CBanner%2CThumb&EnableTotalRecordCount=false 2018-05-27 11:29:25.426 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 637ms. http://192.168.4.254:8096/emby/Users/e62ecea1c9774fc5bef18e14f10cb749/Items/Latest?Limit=16&Fields=PrimaryImageAspectRatio%2CBasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&ParentId=165db2549e77c71dacef0e83a95cc5de 2018-05-27 11:29:25.426 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 638ms. http://192.168.4.254:8096/emby/Users/e62ecea1c9774fc5bef18e14f10cb749/Items/Resume?Limit=12&Recursive=true&Fields=PrimaryImageAspectRatio%2CBasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&EnableTotalRecordCount=false&MediaTypes=Audio 2018-05-27 11:29:25.427 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 673ms. http://192.168.4.254:8096/emby/Users/e62ecea1c9774fc5bef18e14f10cb749/Items/Resume?Limit=12&Recursive=true&Fields=PrimaryImageAspectRatio%2CBasicSyncInfo&ImageTypeLimit=1&EnableImageTypes=Primary%2CBackdrop%2CThumb&EnableTotalRecordCount=false&MediaTypes=Video 2018-05-27 11:29:28.478 Info HttpServer: HTTP GET http://192.168.4.254:8096/emby/System/Endpoint. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:56.0) Gecko/20100101 Firefox/56.0 2018-05-27 11:29:28.480 Info HttpServer: HTTP Response 200 to 192.168.4.35. Time: 1ms. http://192.168.4.254:8096/emby/System/Endpoint 2 Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 27, 2018 Share Posted May 27, 2018 Hi, I don't quite understand. Can you show a screenshot? thanks. Link to comment Share on other sites More sharing options...
thecajun 0 Posted May 27, 2018 Author Share Posted May 27, 2018 Sure. Here it is. Thank you for your reply. I can use the "guide' option to get to channels, but the 'Live' also shows blank. Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 28, 2018 Share Posted May 28, 2018 If you click the menu button in the upper left, do you have content there? Link to comment Share on other sites More sharing options...
thecajun 0 Posted May 28, 2018 Author Share Posted May 28, 2018 Clicking on top left icon (looks like 3 line icon on my system), I do get a navigation menu on the left. That is how I get to 'Guide' and then to my channels. That is ONLY way I get to my channels other then 'Search'. The 'Live' get me back to blank bottom frame. Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 28, 2018 Share Posted May 28, 2018 Click your user icon in the top right, then home screen settings. It sounds like you may customized your home screen to not show anything. Link to comment Share on other sites More sharing options...
thecajun 0 Posted May 28, 2018 Author Share Posted May 28, 2018 (edited) That is not the case. I have attached screen shot. As you can see, all options have been set. Recall from earlier post, I get the same blank frame on Android. This may indicate server issue, but I have not seen any errors in logs. Edited May 28, 2018 by thecajun Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 28, 2018 Share Posted May 28, 2018 Strange. Can you try clearing browsing data? Thanks. Link to comment Share on other sites More sharing options...
thecajun 0 Posted May 28, 2018 Author Share Posted May 28, 2018 (edited) I cleared cache. Tried IE, Edge, Firefox, all the same, even on other computers. I can't even get Favorites to show up. Since this also occurs on Android (I tried 2), wouldn't that indicate a problem with server? Also, where can I find information describing the "Home Screen Section #"? I do not see other sections. Edited May 28, 2018 by thecajun Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 29, 2018 Share Posted May 29, 2018 Can you let me know if this also happens in the online web app at http://app.emby.media ? Thanks. Link to comment Share on other sites More sharing options...
thecajun 0 Posted May 29, 2018 Author Share Posted May 29, 2018 I followed that link. I entered my login information, then tried to add a server. Is that what you are asking? I entered my public IP (firewall ports are forwarded to my server) but it does not connect to it. Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 29, 2018 Share Posted May 29, 2018 Did you try your local IP? Link to comment Share on other sites More sharing options...
thecajun 0 Posted May 29, 2018 Author Share Posted May 29, 2018 I am uncertain what you are asking. Is there a 'web app' for Windows? I connect to my local server via browser. Is there any other way to connect? Link to comment Share on other sites More sharing options...
thecajun 0 Posted May 29, 2018 Author Share Posted May 29, 2018 I just completed installing clean Fedora 28 virtual machine. I then ran this. dnf install https://github.com/MediaBrowser/Emby.Releases/releases/download/3.4.1.0/emby-server-rpm_3.4.1.0_x86_64.rpm With this, I get the same results. Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 30, 2018 Share Posted May 30, 2018 Did you setup any libraries? Link to comment Share on other sites More sharing options...
thecajun 0 Posted May 30, 2018 Author Share Posted May 30, 2018 Whats does setting up a library have to do with seeing blank home page? Yes, I do have library set up. If I set section 1 to mymedia, I do see icons. One is Live TV. If I click Live TV, I still get a blank frame. Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 30, 2018 Share Posted May 30, 2018 Because I want to make sure you actually have content to display. So it sounds like on a fresh install this is resolved for the home screen, correct? Can you show a screenshot of the live TV page that you're saying is blank? Thanks. Link to comment Share on other sites More sharing options...
thecajun 0 Posted May 30, 2018 Author Share Posted May 30, 2018 Ok, that makes sense. I do get 'My Media'. No, the fresh install also fails to show 'Live TV' on home screen. There are several screen shots in attached zip. Emby.zip Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 30, 2018 Share Posted May 30, 2018 This looks like you haven't setup a live tv guide data provider yet. Link to comment Share on other sites More sharing options...
thecajun 0 Posted May 30, 2018 Author Share Posted May 30, 2018 I filled the rest of the 'sections' with different selections. Only 'My Media' and 'Latest Movies' show up on home page. Screen shots attached. Emby.zip Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 30, 2018 Share Posted May 30, 2018 If the sections have no content then you're not going to see anything. It looks you might just be perceiving a problem that doesn't exist, no? Link to comment Share on other sites More sharing options...
thecajun 0 Posted May 30, 2018 Author Share Posted May 30, 2018 If I need a 'live tv guide data provider', why do I see the channel guide when I go to Media->Guide? How do I figure out which guide I need? Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 30, 2018 Share Posted May 30, 2018 You can use some screens without a live tv guide data provider, such as the one you found, while others depend on guide data. I would start with schedules direct and see if they have guide data for your location. Thanks. Link to comment Share on other sites More sharing options...
thecajun 0 Posted May 30, 2018 Author Share Posted May 30, 2018 Is there a free guide? schedules direct charges. Not yet ready to commit to that. Link to comment Share on other sites More sharing options...
Luke 37024 Posted May 30, 2018 Share Posted May 30, 2018 Yes xmltv option can help with that, although you'll need to find a source for data. @@Latchmor, @@Senna or @@andyblac644 may have some tips. Link to comment Share on other sites More sharing options...
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