Jump to content

Problem with external subtitle SRT


CarlosLima
 Share

Recommended Posts

CarlosLima

Some customers, using Internet browsers (including Chrome) and the LG TV app, are reporting that external captions do not appear on most videos, though they are scheduled to be shown.

After several tests with such clients, I have noticed the problem, which can be easily solved.

When playing the video, the caption is on. If the client disconnects the subtitle and restarts, then the subtitle is displayed.

Is it possible to put this bug in the solution queue after verifying on new tests?

 

Thank you very much

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...