mrfaulk 10 Posted May 4, 2018 Share Posted May 4, 2018 (edited) my emby theater install (web client) was running like silk until today, now it won't stream anything, instead it throws up: playback error - no compatible streams are currently available. please try again later or contact your system administrator for details. here's one of the error sections of the log file... not sure what i could have done to cause this? -------------------------------------- 2018-05-04 01:03:31.227 Error HttpServer: Error processing request *** Error Report *** Version: 3.3.1.0 Command line: C:\Users\JOHNDOE\AppData\Roaming\Emby-Server\system\EmbyServer.dll Operating system: Microsoft Windows NT 6.2.9200.0 64-Bit OS: True 64-Bit Process: True User Interactive: True Processor count: 4 Program data path: C:\Users\JOHNDOE\AppData\Roaming\Emby-Server\programdata Application directory: C:\Users\JOHNDOE\AppData\Roaming\Emby-Server\system System.Exception: Error starting ffmpeg at Emby.Server.MediaEncoding.Api.BaseStreamingService.<StartFfMpeg>d__72.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Emby.Server.MediaEncoding.Api.BaseStreamingService.<StartFfMpeg>d__72.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() Edited May 4, 2018 by mrfaulk Link to comment Share on other sites More sharing options...
Luke 37049 Posted May 4, 2018 Share Posted May 4, 2018 Hi there, please attach the complete emby server log. thanks. Link to comment Share on other sites More sharing options...
mrfaulk 10 Posted May 4, 2018 Author Share Posted May 4, 2018 doh, was having trouble with the external hard drive that contains my movie files, had to change the network name, which (i think) is obviously causing the probs.... is there a way to change the network path in emby without deleting/rebuilding the library? when i get to this screen i'm unable to change the path... Link to comment Share on other sites More sharing options...
PenkethBoy 2063 Posted May 4, 2018 Share Posted May 4, 2018 add the new one - then delete the old one? Link to comment Share on other sites More sharing options...
mrfaulk 10 Posted May 4, 2018 Author Share Posted May 4, 2018 add the new one - then delete the old one? could you be more specific? Link to comment Share on other sites More sharing options...
Luke 37049 Posted May 4, 2018 Share Posted May 4, 2018 You would have to remove the folder and then add the new one. Link to comment Share on other sites More sharing options...
mrfaulk 10 Posted May 4, 2018 Author Share Posted May 4, 2018 You would have to remove the folder and then add the new one. where do i remove the folder and add a new one? or are you talking about rebuilding the library? Link to comment Share on other sites More sharing options...
Luke 37049 Posted May 4, 2018 Share Posted May 4, 2018 Yes you'll need to rebuild the library. Not your entire emby library, just the one single library whose folders have changed. Link to comment Share on other sites More sharing options...
mrfaulk 10 Posted May 4, 2018 Author Share Posted May 4, 2018 Yes you'll need to rebuild the library. Not your entire emby library, just the one single library whose folders have changed. all of my folders have the same parent folder, the name of which has changed, so it looks like the entire library, no? Link to comment Share on other sites More sharing options...
Luke 37049 Posted May 4, 2018 Share Posted May 4, 2018 You don't need to remove entire libraries most likely, just remove the folders within the libraries, then add the new ones. Click on a library in Emby library setup to manage the folders for that library. Link to comment Share on other sites More sharing options...
mrfaulk 10 Posted May 4, 2018 Author Share Posted May 4, 2018 my apologies for the absolute brain fart... it was a very easy fix, i just unshared the network attached storage drive containing my movies, then re-shared it, but this time around giving it the same share name i used when i installed/setup emby, simple as that... Link to comment Share on other sites More sharing options...
Luke 37049 Posted May 5, 2018 Share Posted May 5, 2018 Thanks for the feedback. Link to comment Share on other sites More sharing options...
mrfaulk 10 Posted May 5, 2018 Author Share Posted May 5, 2018 (edited) Thanks for the feedback. thanks for quickly trying to help me with my prob! speaking of which, my movies are stored on a networked 5tb external usb drive that's about 97% full and beginning to act squirrelly, so i purchased an 8tb drive and am in the process of transferring all of the files... once done what is the best way to get emby to read the new networked drive without having to rebuild all of the libraries again? the file/folder structure of the new drive, including share name, will be identical to the old drive with the only change being the drive letter. emby has, by far imo, the best scraping performance out all of the media front ends i've tried, it does a fantastic job of identifying movie files, but it still took some elbow grease the first time around that i would rather not have to go through again if it can be avoided. it seems that what you guys were trying to explain to me above would do the trick, but i'm not following exactly what you're talking about... could you explain in more detail how to do it or point me to a tutorial? thanks! EDIT: i wonder if i can just change the drive letter of my new drive, give it the same drive letter as my old drive, and then give my old drive a different letter? hmmm... Edited May 5, 2018 by mrfaulk Link to comment Share on other sites More sharing options...
Guest asrequested Posted May 5, 2018 Share Posted May 5, 2018 Why not just used both drives, and add both to the library? Link to comment Share on other sites More sharing options...
mrfaulk 10 Posted May 5, 2018 Author Share Posted May 5, 2018 Why not just used both drives, and add both to the library? that's the plan, but i don't trust the 5tb drive at the moment, so i want to move all of the files to the new drive, or at least half of them, it's been my experience that once a drive gets very close to full (which is the case with the 5tb, 97%+) it can give you unexpected probs... on another note, i'm trying to clean up my pc a bit, and decided to uninstall the emby theater app given i'm very happy with the web client... if i uninstall the emby app, and check all of the boxes it displays during the uninstall process, will that also uninstall the emby server (which i don't want to happen!) or cause any issues with the web client service? Link to comment Share on other sites More sharing options...
Guest asrequested Posted May 5, 2018 Share Posted May 5, 2018 that's the plan, but i don't trust the 5tb drive at the moment, so i want to move all of the files to the new drive, or at least half of them, it's been my experience that once a drive gets very close to full (which is the case with the 5tb, 97%+) it can give you unexpected probs... on another note, i'm trying to clean up my pc a bit, and decided to uninstall the emby theater app given i'm very happy with the web client... if i uninstall the emby app, and check all of the boxes it displays during the uninstall process, will that also uninstall the emby server (which i don't want to happen!) or cause any issues with the web client service? No, it'll only remove Theater. Link to comment Share on other sites More sharing options...
mrfaulk 10 Posted May 5, 2018 Author Share Posted May 5, 2018 No, it'll only remove Theater. thanks! Link to comment Share on other sites More sharing options...
mrfaulk 10 Posted May 6, 2018 Author Share Posted May 6, 2018 thanks for quickly trying to help me with my prob! speaking of which, my movies are stored on a networked 5tb external usb drive that's about 97% full and beginning to act squirrelly, so i purchased an 8tb drive and am in the process of transferring all of the files... once done what is the best way to get emby to read the new networked drive without having to rebuild all of the libraries again? the file/folder structure of the new drive, including share name, will be identical to the old drive with the only change being the drive letter. emby has, by far imo, the best scraping performance out all of the media front ends i've tried, it does a fantastic job of identifying movie files, but it still took some elbow grease the first time around that i would rather not have to go through again if it can be avoided. it seems that what you guys were trying to explain to me above would do the trick, but i'm not following exactly what you're talking about... could you explain in more detail how to do it or point me to a tutorial? thanks! EDIT: i wonder if i can just change the drive letter of my new drive, give it the same drive letter as my old drive, and then give my old drive a different letter? hmmm... just a follow up in the the event some might find it useful... copied all of my media to a new 8tb drive, gave the new drive the same letter as my previous drive that held my media, shared the new drive and gave it the same share name as the previous drive, emby sees the content of the new drive just as it did the previous drive, no need to rebuild anything. Link to comment Share on other sites More sharing options...
Luke 37049 Posted May 6, 2018 Share Posted May 6, 2018 Thanks for the info. Link to comment Share on other sites More sharing options...
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