Utking 0 Posted May 2, 2018 Share Posted May 2, 2018 Hey guys! Thanks for making an awesome app, lifetime member here, and love emby over plex, however there is just one minor thing! I'm having some problems showing the primary art for movies. I've been trying to debug this for a while, but can't seem to find any solution, could you help? It works if i manually download hrough the metadata option. And yesterday all my thumbnails worked, but today they are broken again. tried to do force update as well. Some info from log added. Thanks guys! Link to comment Share on other sites More sharing options...
Luke 37056 Posted May 2, 2018 Share Posted May 2, 2018 Hi there, can you please describe what the issue is? What is the difference between "worked" and "broken"? Where are the images stored? Link to comment Share on other sites More sharing options...
Utking 0 Posted May 3, 2018 Author Share Posted May 3, 2018 Oh wow, that was fast! The images are stored externally together with the movies, when i enter a folder i can clearly see that the poster.jpg is there and it's not corrupted or anything, however in emby it just shows up as blank https://gyazo.com/8da63e4d8e96cc1d28da126d06acafb6 https://gyazo.com/e3d7c255d94049d1cba981d01d00d3f3 https://gyazo.com/f40412790bc4f247be945bc1ef180fd0 Well i started a complete refresh of all metadata in the library, which made all the posters/primary show up, but today it doesn't work again, on the same movies that were broken. Link to comment Share on other sites More sharing options...
Luke 37056 Posted May 3, 2018 Share Posted May 3, 2018 Can you try updating to the new 3.4 release, and then run a library scan? thanks. Link to comment Share on other sites More sharing options...
Utking 0 Posted May 6, 2018 Author Share Posted May 6, 2018 Hi again! It was fine for a couple of days, but now it's broken again. i did update to 3.4 which gave me the /var/Lib/emby-server error, but fixed that with a symlink, could this have broken it for me again? Link to comment Share on other sites More sharing options...
Luke 37056 Posted May 7, 2018 Share Posted May 7, 2018 Did you try running a library scan? Link to comment Share on other sites More sharing options...
Utking 0 Posted May 8, 2018 Author Share Posted May 8, 2018 Yes, both library scan, refresh metadata with and without replace all, and scan for missing meta Link to comment Share on other sites More sharing options...
Luke 37056 Posted May 11, 2018 Share Posted May 11, 2018 @@Utking, the next time this happens can you please attach the emby server log? you can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks. Link to comment Share on other sites More sharing options...
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