sharrisct25@hotmail.com 2 Posted July 9, 2020 Share Posted July 9, 2020 Cool thanks. Link to comment Share on other sites More sharing options...
ebr 14904 Posted July 9, 2020 Share Posted July 9, 2020 Hi. Make sure they haven't turned off the "Are you still watching" option. The Roku is the one device that causes the most problems with this because, due to how the OS on the device is designed, if you just shut our app down or turn off the device with playback going, there is absolutely no way for the app to tell the server that happened. Link to comment Share on other sites More sharing options...
sharrisct25@hotmail.com 2 Posted July 9, 2020 Share Posted July 9, 2020 Ok thanks, will do. Link to comment Share on other sites More sharing options...
Luke 37022 Posted July 20, 2020 Share Posted July 20, 2020 Has his helped? Link to comment Share on other sites More sharing options...
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