thewallace 5 Posted April 28, 2018 Share Posted April 28, 2018 (edited) In 'Emby for WMC Configurator" I've always pointed it to my Cyberlink Powerdvd 16 to play video. But after upgrading Emby for WMC to 3.0.307 this feature stopped working. Clicking on play in WMC just 'pings' instead of playing it in Powerdvd. Is there a internal setting in WMC that got flipped somehow to disable externals players, etc. See attached. Edited April 28, 2018 by thewallace Link to comment Share on other sites More sharing options...
Luke 37008 Posted April 28, 2018 Share Posted April 28, 2018 Can you please attach the Emby for WMC log? You can learn how to do that here: https://emby.media/community/index.php?/topic/793-how-to-report-a-problem/ Thanks. Link to comment Share on other sites More sharing options...
thewallace 5 Posted April 28, 2018 Author Share Posted April 28, 2018 (edited) The log in the media browser-classic folder shows this, 500 server error. Any idea where this is configured? 2018-04-28 07:49:50.1335,Info,,Sending Http Get to http://192.168.x.x:8096/emby/Users/638aa925-6af7-4fe6-af4f-7fdafc036b09/Items/9f88b9d43c3c9ea8e59327626cffb7fe/Intros?format=Json,1,Application2018-04-28 07:49:50.1335,Info,,No intros found for West Side Story,1,Application2018-04-28 07:49:50.1735,Debug,,Creating a new instance of ConfigurableExternalPlaybackController,21,Worker thread for Common2018-04-28 07:49:50.1835,Info,,Generic about to play West Side Story(x:\West Side Story) ,1,Application2018-04-28 07:49:50.1835,Debug,,Having to get media experience by reflection due to bug in Windows 7,1,Application2018-04-28 07:49:50.1835,Debug,,GetMediaExperienceUsingReflection was unsuccessful,1,Application2018-04-28 07:49:50.2235,Info,,Generic playing West Side Story,1,Application2018-04-28 07:49:50.2335,Debug,,Sending Http Post to http://192.168.x.x:8096/emby/Sessions/Playing?CanSeek=False&IsPaused=False&IsMuted=False&ItemId=9f88b9d43c3c9ea8e59327626cffb7fe&QueueableMediaTypes=Audio&PlayMethod=DirectPlay&format=Json,1,Application2018-04-28 07:49:50.2435,Error,,Error getting response from http://192.168.x.x:8096/emby/Sessions/Playing?CanSeek=False&IsPaused=False&IsMuted=False&ItemId=9f88b9d43c3c9ea8e59327626cffb7fe&QueueableMediaTypes=Audio&PlayMethod=DirectPlay&format=Json ( Exception. Type=System.Net.WebException Msg=The remote server returned an error: (500) Internal Server Error. Src=System Method=UploadDataInternal Line=0 Col=0 [n] StackTrace= [n] at System.Net.WebClient.UploadDataInternal(Uri address,, String method,, Byte[] data,, WebRequest& request) [n] at System.Net.WebClient.UploadString(Uri address,, String method,, String data) [n] at MediaBrowser.ApiInteraction.MbHttpClient.Post(String url,, String contentType,, String postContent) ),1,Application2018-04-28 07:49:50.2435,Error,,Error playing item: ( Exception. Type=MediaBrowser.Model.Net.HttpException Msg=The remote server returned an error: (500) Internal Server Error. Src=MediaBrowser Method=Post Line=0 Col=0 [n] StackTrace= [n] at MediaBrowser.ApiInteraction.MbHttpClient.Post(String url,, String contentType,, String postContent) [n] at MediaBrowser.ApiInteraction.ApiClient.Post[T](String url,, Dictionary`2 args,, SerializationFormats serializationFormat) [n] at MediaBrowser.ApiInteraction.ApiClient.Post[T](String url,, Dictionary`2 args) [n] at MediaBrowser.ApiInteraction.ApiClient.ReportPlaybackStart(String itemId,, Guid userId,, String playMethod) [n] at MediaBrowser.Application.ReportPlaybackStart(String id,, Boolean isStreaming) [n] at MediaBrowser.Library.Playables.ExternalPlayer.ExternalPlaybackController.PlayMediaInternal(PlayableItem playable) [n] at MediaBrowser.Code.ModelItems.BasePlaybackController.Play(PlayableItem playable) ),1,Application Edited April 28, 2018 by thewallace Link to comment Share on other sites More sharing options...
ebr 14903 Posted April 28, 2018 Share Posted April 28, 2018 Make sure your server is up to date. You might also want to try the beta version of EMC. Link to comment Share on other sites More sharing options...
thewallace 5 Posted April 30, 2018 Author Share Posted April 30, 2018 [Make sure your server is up to date.You might also want to try the beta version of EMC] Yep both are up to date, I installed the beta of emc with no change. The error log looks like emc is trying to hit a different IP than emby server uses. Any idea where this IP is set? Link to comment Share on other sites More sharing options...
ebr 14903 Posted April 30, 2018 Share Posted April 30, 2018 Exactly what version is the server and app? The url that is failing is a standard progress report. Why do you think the IP is wrong? Link to comment Share on other sites More sharing options...
thewallace 5 Posted May 9, 2018 Author Share Posted May 9, 2018 I just installed the new server 3.4.1.0 and then reinstalled Emby for WMC over top. All ok now. I've seen this happen a couple of times in the past with the same fix. This time it was finicky though. Cheers. Link to comment Share on other sites More sharing options...
Luke 37008 Posted May 9, 2018 Share Posted May 9, 2018 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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