play back stops ever 10 minutes for 5 seconds

[poppy3878 0]

Using apple tv to play video

 

after 10 minutes stop for 5-10 seconds then continues

 

The info in the settings has this message ....

 

The media is compatible with the device regarding resolution and media type (H.264, AC3, etc.), but is in an incompatible file container (.mkv, .avi, .wmv, etc.). The video will be re-packaged on the fly before streaming it to the device.

Direct Streaming a file uses very little processing power without any loss in video quality.

 

Also has a red line under the green progress bar.

 

​Any ideas? 

[Luke 37008]

Hi there, we're sorry to hear about this. Can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !