hitnick 0 Posted April 11, 2018 Share Posted April 11, 2018 Hello dear ones , I am a new user and I am very pleased with your service , is the first time I write here and I congratulate you for offering us. I have the Emby premiere key for 15 devices and I think to extend it , (of course to solve my problem first). I have a problem, I can not log in from a remote connection to emby connect but even the remote users can not connect to my server with Emby Connect, I do not know what can happen, I can only connect to my local network. I try to connect with the servers I have made but without result , I've created one server in windows 10 and one in Asustor Nas AS6204T , I can not connect to any server from the two , I tried and made a port forwarding to the router without any result. I downloaded the installation file Emby server from your page and not from Asusor download center . I'm thinking of uninstalling the server and reinstalling it but I first want your advice. Asustor AS6204T - Emby server version 3.3.1.0 Windows 10 - Emby server version 3.3.1.0 Thank you in advance for your help. Log1 Asustor.txt Log2 Asustor.txt Log3 Asustor.txt Log1 win10.txt Log2 win10.txt Link to comment Share on other sites More sharing options...
Luke 37008 Posted April 23, 2018 Share Posted April 23, 2018 hi @@hitnick, apologies for the delay in responding. Are you still having an issue with this? Link to comment Share on other sites More sharing options...
hitnick 0 Posted April 26, 2018 Author Share Posted April 26, 2018 hi @@hitnick, apologies for the delay in responding. Are you still having an issue with this? Hello dear , it was not fixed and the problem remains, it does not matter, I have patience , I'm not an expert, but so far I can not do anything from the Emby settings or the Asustor nas, i think to call a network technician from the telephone company and hope to help and make it Link to comment Share on other sites More sharing options...
Luke 37008 Posted April 27, 2018 Share Posted April 27, 2018 In your screenshot it looks like you forwarded port 80 with your router but Emby uses port 8096 for http. Can you try forwarding that port? Link to comment Share on other sites More sharing options...
hitnick 0 Posted April 28, 2018 Author Share Posted April 28, 2018 (edited) In your screenshot it looks like you forwarded port 80 with your router but Emby uses port 8096 for http. Can you try forwarding that port? Thanks a lot dear , that was it, it was made !!! I changed port to 8096 and everything is now right and I can get in on my cell phone but also see my brother, thank you for your patience, I do not know very well english but when you wrote about the 8096 port I put this in the router and worked immediately , thank you for this fantastic service, keep working with us and enjoy your work Edited April 28, 2018 by hitnick Link to comment Share on other sites More sharing options...
Luke 37008 Posted April 29, 2018 Share Posted April 29, 2018 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
sdann87 0 Posted November 21, 2019 Share Posted November 21, 2019 Hi, I am also having issues connecting via Emby Connect. I am a Premiere member, I have added the port forwarding to my router but I have still not been able to connect. Can you please help? Link to comment Share on other sites More sharing options...
Luke 37008 Posted November 25, 2019 Share Posted November 25, 2019 Hi, I am also having issues connecting via Emby Connect. I am a Premiere member, I have added the port forwarding to my router but I have still not been able to connect. Can you please help? Port Forwarding.PNGConnect Page.PNGConnection Failure.PNG @@sdann87, are you able to connect without using Emby Connect, by just entering the server address manually by clicking Add Server? Link to comment Share on other sites More sharing options...
sdann87 0 Posted November 26, 2019 Share Posted November 26, 2019 Hi Luke, No I have tried both the local and remote access addresses provided by the app but no luck with either. Link to comment Share on other sites More sharing options...
Luke 37008 Posted November 29, 2019 Share Posted November 29, 2019 Hi Luke, No I have tried both the local and remote access addresses provided by the app but no luck with either. @@sdann87 I would suggest checking out our Connection Troubleshooter: https://github.com/MediaBrowser/Wiki/wiki/Connectivity Please try the steps listed there and let us know which ones succeed and which ones do not. Thanks ! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now