1080p4me 15 Posted April 6, 2018 Share Posted April 6, 2018 Hi All, Looking for some help here. I got a m3u tuner on my server and when I launch a channel it takes forever to open the stream then the stats for nerds shows Media bitrate exceeds limit through Emby Theater. However if I log in to the webpage in chrome and launch the same channel I get a direct stream that loads almost immediately. Why is theater transcoding? The quality is set to auto. Also to note the android app also loads up and does transcoding but takes about 10 seconds to open the stream as well so seems to be something with theater causing the slowness. Link to comment Share on other sites More sharing options...
Luke 36991 Posted April 6, 2018 Share Posted April 6, 2018 Hi there, we'd like to help you with this. please attach the information requested in how to report a problem. thanks. Link to comment Share on other sites More sharing options...
kikinjo 162 Posted April 6, 2018 Share Posted April 6, 2018 (edited) Same issue as i reported, there is definitely something different with ET desktop. Edited April 6, 2018 by kikinjo Link to comment Share on other sites More sharing options...
1080p4me 15 Posted April 7, 2018 Author Share Posted April 7, 2018 Here is a copy of the log starting from 19:54:11.212 timestamp to 19:56:17.524 saying (slow) web browser no problem. I'm also seeing the minimize button does not work on Emby Theater same with maximize button on multiple PC's also alt+tab doesn't also for switching between apps as it should like any windows app. Link to comment Share on other sites More sharing options...
1080p4me 15 Posted April 7, 2018 Author Share Posted April 7, 2018 here is attachment.server.txt Link to comment Share on other sites More sharing options...
Luke 36991 Posted April 7, 2018 Share Posted April 7, 2018 and the ffmpeg log? Link to comment Share on other sites More sharing options...
1080p4me 15 Posted April 7, 2018 Author Share Posted April 7, 2018 Here is the log requested. ffmpeg-directstream-ee4b4dd7-3cf5-4aa8-81de-ba147e9e5886.txt Link to comment Share on other sites More sharing options...
mirxman54 0 Posted April 8, 2018 Share Posted April 8, 2018 Any update on this? Don’t want to post the same question Link to comment Share on other sites More sharing options...
Luke 36991 Posted April 8, 2018 Share Posted April 8, 2018 I will be looking at his issue soon, however this kind of thing is almost always dependent on the source stream, therefore you may find that once his issue is resolved, it still may not resolve yours. Link to comment Share on other sites More sharing options...
Marko22 0 Posted April 8, 2018 Share Posted April 8, 2018 It shouldn't be the source if chrome and the android app launch quickly but theater does not. Link to comment Share on other sites More sharing options...
Luke 36991 Posted April 8, 2018 Share Posted April 8, 2018 These issues almost always vary from one source to the next. Link to comment Share on other sites More sharing options...
Luke 36991 Posted April 8, 2018 Share Posted April 8, 2018 If someone else can send a sample m3u that would be appreciated. Perhaps I will be able to reproduce with a different stream. Thanks. Link to comment Share on other sites More sharing options...
Marko22 0 Posted April 8, 2018 Share Posted April 8, 2018 Any update on this? Don’t want to post the same question Link to comment Share on other sites More sharing options...
Marko22 0 Posted April 8, 2018 Share Posted April 8, 2018 Who's your provider so we can be sure were seeing this on different sources? Link to comment Share on other sites More sharing options...
kikinjo 162 Posted April 9, 2018 Share Posted April 9, 2018 It does not make sense to pinpoint iptv provider if same stream is working fine through webapp, and not Emby Theater. We tested this and proved it many times. Many ppl reported here in different threads same issues with Emby Theater desktop version, and only ET is the issue, not any other app. Link to comment Share on other sites More sharing options...
Luke 36991 Posted April 9, 2018 Share Posted April 9, 2018 It does not make sense to pinpoint iptv provider if same stream is working fine through webapp, and not Emby Theater. We tested this and proved it many times. Many ppl reported here in different threads same issues with Emby Theater desktop version, and only ET is the issue, not any other app. Yes, it still does, because different apps play them in different ways, and that can still result in variations per source. At this point i can't reproduce any problems but if someone would like to provide a sample stream I'm happy to test it out and look for any issues. Thanks. Link to comment Share on other sites More sharing options...
kikinjo 162 Posted April 10, 2018 Share Posted April 10, 2018 Yes, it still does, because different apps play them in different ways, and that can still result in variations per source. At this point i can't reproduce any problems but if someone would like to provide a sample stream I'm happy to test it out and look for any issues. Thanks. Well i understand but i can tell you that i have tried with 4 different IPTV providers (at the same time i tested it with vlc / perfect player, no problems) and 3 different Windows 10 computers running windows 10 and ET desktop. Same result on all of them, transcoding on sever and ET spinning, while same stream works in web app right away. Also tried to see if graphic card does any difference, tried nvidia quadro, Intel 500, ..., unfortunately same issues whatever i tried. I will send you few different m3us for testing no prob, but i suspect more and more that there is some HW/software + ET issue, at least i suspect that. Luke could you please reply with version of ffmpeg on computer where you tested last m3u i sent to you ? Cheers Link to comment Share on other sites More sharing options...
1080p4me 15 Posted April 10, 2018 Author Share Posted April 10, 2018 If the web app is more efficient then an actual application with files installed that are making decisions to transcode when such and such happen and the web app has no issue direct streaming then programitacally it is making a bad decision to do so as I cannot configure it to direct stream unless I'm missing something in my settings. Link to comment Share on other sites More sharing options...
Luke 36991 Posted April 10, 2018 Share Posted April 10, 2018 I'm happy to test if you can provide a sample stream. Thanks. Link to comment Share on other sites More sharing options...
1080p4me 15 Posted April 10, 2018 Author Share Posted April 10, 2018 In addition all m3u should be passthrough. VLC doesn't do anything special nor do the providers supplying the content or apks it just works if your internet is fast enough or buffers if not. Link to comment Share on other sites More sharing options...
Luke 36991 Posted April 11, 2018 Share Posted April 11, 2018 @1080p3me, i suppose you could try the beta server if you would like. Maybe that is one reason for a difference. I tried your m3u and was able to play two channels from Emby Theater without any trouble. Both direct played without any transcoding. Link to comment Share on other sites More sharing options...
1080p4me 15 Posted April 11, 2018 Author Share Posted April 11, 2018 Ok when is beta going to be released to production any target dates? Thanks for testing this out. Link to comment Share on other sites More sharing options...
Luke 36991 Posted April 11, 2018 Share Posted April 11, 2018 No eta but hopefully soon. Link to comment Share on other sites More sharing options...
kikinjo 162 Posted April 11, 2018 Share Posted April 11, 2018 I m also waiting for new stable build (don't do beta on main server), will try it. Can you guys please post version of ffmpeg you are using ? thanks Link to comment Share on other sites More sharing options...
Luke 36991 Posted April 11, 2018 Share Posted April 11, 2018 Using the one provided by emby. Link to comment Share on other sites More sharing options...
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