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HEVC support in Emby Theater UWP

UWP HEVC

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#1 hichaam OFFLINE  

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Posted 02 April 2018 - 06:38 AM

Hi,

I'm a currently a Plex user, but planning to switch to Emby, because Plex's UWP app is very buggy and unstable.

The one thing that is stopping me now, is hevc support in Emby Theater UWP, AFAIK UWP apps support hevc natively through the extension app: https://www.microsof...on/9n4wgh0z6vhq (And both Movies & TV app and Plex UWP support it very well)

But in my testing, the UWP app always transcode hevc content.

Is it disabled in the app? And when do you plan to add it?


Edited by hichaam, 02 April 2018 - 08:38 AM.


#2 Luke OFFLINE  

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Posted 02 April 2018 - 10:42 AM

Hi there, it should already direct play. Can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks !


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#3 hichaam OFFLINE  

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Posted 02 April 2018 - 11:19 AM

Thanks for your reply, here is the log of server and the ffmpeg transcoding log.

 

Server version: 3.3.1.0

Emby Theater version: 1.1.203.0

 

PS: I deleted my server IP address from the logs.

 

Edit: the item direct plays fine using Emby Theater Desktop app, I attached the server logs for its session in case they are of help.

Attached Files


Edited by hichaam, 02 April 2018 - 04:23 PM.


#4 Luke OFFLINE  

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Posted 03 April 2018 - 04:30 PM

hi @hichaam, we're looking into this for the next update to the app, thanks.



#5 hichaam OFFLINE  

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Posted 03 April 2018 - 05:37 PM

Thank you very much.

 

Because of your support in the forum, I will buy Lifetime Premiere, even if the bug takes time to be fixed.

For me the most important thing is the respect that a company shows to its customers (unlike other companies...)


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#6 Luke OFFLINE  

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Posted 03 April 2018 - 05:39 PM

Thanks for the feedback !





Also tagged with one or more of these keywords: UWP, HEVC

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