pryoclastic 6 Posted March 21, 2018 Share Posted March 21, 2018 (edited) When I try to play an mp3 using Roku with 3.0.60 it errors out immediately but 3.0.74 just sits there and spins the circle of buffering doom. emby server is running on a FreeBSD box with version 3.2.60.0. ffmpeg was recompiled from ports per instructions found here: https://emby.media/freebsd-server.html Other than the recompile the server is stock and has no other mods. Playing the mp3 via web browser works as expected. Thoughts? Edited March 21, 2018 by pryoclastic Link to comment Share on other sites More sharing options...
Luke 37022 Posted March 21, 2018 Share Posted March 21, 2018 hi there, can you please attach the emby server and ffmpeg log? thanks. Link to comment Share on other sites More sharing options...
pryoclastic 6 Posted March 21, 2018 Author Share Posted March 21, 2018 (edited) *removed url* Edited March 21, 2018 by pryoclastic Link to comment Share on other sites More sharing options...
Luke 37022 Posted March 21, 2018 Share Posted March 21, 2018 Strange, the logs look OK. Are you really not able to use a newer server version? Link to comment Share on other sites More sharing options...
pryoclastic 6 Posted March 21, 2018 Author Share Posted March 21, 2018 (edited) When the mp3 is played via HTTP I can follow the conversation in the logs. The Roku conversation syntax is new to me so I don't know what "normal" is suppose to look like but it clearly does not like this: 2018-03-20 22:38:23.464 Info HttpServer: HTTP POST http://10.41.32.31:8096/emby/Sessions/Playing/Stopped. UserAgent: Roku/DVP-8.1 (468.01E04047A)2018-03-20 22:38:23.467 Warn App: PlaybackStopped reported with null media info.2018-03-20 22:38:23.467 Info HttpServer: HTTP Response 204 to 10.41.32.33. Time: 4ms. http://10.41.32.31:8096/emby/Sessions/Playing/Stopped 2018-03-20 22:38:28.312 Info HttpServer: HTTP GET http://10.41.32.31:8096/emby/System/Endpoint. UserAgent: Roku/DVP-8.1 (468.01E04047A)2018-03-20 22:38:28.315 Info HttpServer: HTTP Response 200 to 10.41.32.33. Time: 3ms. http://10.41.32.31:8096/emby/System/Endpoint 2018-03-20 22:38:47.273 Info HttpServer: HTTP GET http://10.41.32.31:8096/emby/Users/e63d526c28514f59a53fadb91fc30af2/Items?includeitemtypes=Audio&recursive=true&EnableImageTypes=Primary,Thumb,Backdrop&fields=PrimaryImageAspectRatio&imagetypelimit=1&sortby=SortName&limit=100&ParentId=333ce013aaa167a11893b09abf540cfd&excludelocationtypes=Virtual. UserAgent: Roku/DVP-8.1 (468.01E04047A)2018-03-20 22:38:47.281 Info HttpServer: HTTP Response 200 to 10.41.32.33. Time: 8ms. http://10.41.32.31:8096/emby/Users/e63d526c28514f59a53fadb91fc30af2/Items?includeitemtypes=Audio&recursive=true&EnableImageTypes=Primary,Thumb,Backdrop&fields=PrimaryImageAspectRatio&imagetypelimit=1&sortby=SortName&limit=100&ParentId=333ce013aaa167a11893b09abf540cfd&excludelocationtypes=Virtual 2018-03-20 22:38:48.087 Info HttpServer: HTTP POST http://10.41.32.31:8096/emby/Sessions/Playing/Stopped. UserAgent: Roku/DVP-8.1 (468.01E04047A)2018-03-20 22:38:48.090 Warn App: PlaybackStopped reported with null media info. I did two play requests and captured the lines between the two "null media" statements. Here is the output on the TV from the Roku app: Edited March 21, 2018 by pryoclastic Link to comment Share on other sites More sharing options...
pryoclastic 6 Posted March 21, 2018 Author Share Posted March 21, 2018 Are you really not able to use a newer server version? So the pre-complied emby-server "package" for FreeBSD is at v3.2.60.0. I guess I could compile the newer version which is: $ more Makefile # Created by: Ben Woods <woodsb02@FreeBSD.org> # $FreeBSD: head/multimedia/emby-server/Makefile 463024 2018-02-26 14:59:12Z woodsb02 $ PORTNAME= emby-server PORTVERSION= 3.3.0.0 Since playing the mp3 via a web browser works great this feels more like a Roku client issue, right? Or am I missing something .. Link to comment Share on other sites More sharing options...
Luke 37022 Posted March 21, 2018 Share Posted March 21, 2018 It does feel like it yes, but i can't reproduce it and no one else is reporting it, so the easiest thing to do is ask you to update. If you want to follow the process at the bottom of the page here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ You could also submit an in-app log and @@ebr will review that. Thanks. Link to comment Share on other sites More sharing options...
pryoclastic 6 Posted March 21, 2018 Author Share Posted March 21, 2018 (edited) yeahhhh .. that didnt go so well .. I probably horked it up in some manner: Stop.make[1]: stopped in /usr/ports/multimedia/emby-server*** Error code 1 I will email the package maintainer and see if they will bump the package up. Edited March 21, 2018 by pryoclastic Link to comment Share on other sites More sharing options...
ebr 14904 Posted March 21, 2018 Share Posted March 21, 2018 The message you are seeing on the app indicates it doesn't know what type of item this is. What, exactly, is it and what kind of library is it in? Also, exactly how are you trying to play it? Thanks, Link to comment Share on other sites More sharing options...
pryoclastic 6 Posted March 21, 2018 Author Share Posted March 21, 2018 (edited) *double post* Edited March 21, 2018 by pryoclastic Link to comment Share on other sites More sharing options...
pryoclastic 6 Posted March 21, 2018 Author Share Posted March 21, 2018 (edited) What, exactly, is it and what kind of library is it in? It is an .mp3 file and it is in the default emby "Music" library. Also, exactly how are you trying to play it? I am trying two ways to play it: First, via a web browser that works without issue. The second way is via Roku app which does not work. I have tried the 3.0.60 prod Roku app and the 3.0.74 beta Roku app. Edited March 21, 2018 by pryoclastic Link to comment Share on other sites More sharing options...
ebr 14904 Posted March 21, 2018 Share Posted March 21, 2018 The second way is via Roku app which does not work. I have tried the 3.0.60 prod Roku app and the 3.0.74 beta Roku app. Yes, but exactly how in the Roku app? Please tell me exactly how you are navigating to the item and what you are clicking. Thanks. Link to comment Share on other sites More sharing options...
pryoclastic 6 Posted March 21, 2018 Author Share Posted March 21, 2018 (edited) Please tell me exactly how you are navigating to the item and what you are clicking. For context, I am still in testing mode so I only have one .mp3 file upon the server. And that goes for the construction of folders et al .. To access this single .mp3 from the Roku main page I select the default "Music" folder > "All Album Artist" > select the .mp3 > select the "play" icon. Via web browser the steps are the same. Edited March 21, 2018 by pryoclastic Link to comment Share on other sites More sharing options...
ebr 14904 Posted March 21, 2018 Share Posted March 21, 2018 I select the default "Music" folder > "All Album Artist" > select the .mp3 > select the "play" icon. If those are the exact steps, it looks like the item is being interpreted as an Artist, not a song... Link to comment Share on other sites More sharing options...
pryoclastic 6 Posted March 21, 2018 Author Share Posted March 21, 2018 If those are the exact steps, it looks like the item is being interpreted as an Artist, not a song... At the risk of stating the obvious I assumed that .mp3's were like pictures in so much as you place them in a folder and emby indexes them as such. Is there something else that I need to be doing? Link to comment Share on other sites More sharing options...
ebr 14904 Posted March 21, 2018 Share Posted March 21, 2018 What does the folder structure look like? If you went to a list of album artists in the app and saw that song, then it is being interpreted incorrectly. You should have seen the album artist for that song and, upon selecting that, gotten a list of songs by that artist. Can you show a screen shot of this part of the app? Link to comment Share on other sites More sharing options...
pryoclastic 6 Posted March 21, 2018 Author Share Posted March 21, 2018 Link to comment Share on other sites More sharing options...
pryoclastic 6 Posted March 21, 2018 Author Share Posted March 21, 2018 When I click on the folder there are no songs present: Link to comment Share on other sites More sharing options...
ebr 14904 Posted March 21, 2018 Share Posted March 21, 2018 Okay, this is why a picture is worth 1,000 words . Thank you for those. You were saying that the song didn't play when you tried to play it but what is actually happening is you cannot get to the song at all. That view is expecting albums but that song is not in an album. I'll have to see what we can do to make the app understand that situation. Link to comment Share on other sites More sharing options...
pryoclastic 6 Posted March 22, 2018 Author Share Posted March 22, 2018 Okay, this is why a picture is worth 1,000 words . Thank you for those. No worries it is my pleasure to help out! That view is expecting albums but that song is not in an album. So are the .mp3's to be named in a special format to make the album view work correctly? Link to comment Share on other sites More sharing options...
ebr 14904 Posted March 22, 2018 Share Posted March 22, 2018 So are the .mp3's to be named in a special format to make the album view work correctly? They need to either be inside an album folder or be tagged with an album. Link to comment Share on other sites More sharing options...
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