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Season names incorrect


computerprep

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computerprep

I'm rebuilding a large library as I migrate from multiple hdds to a NAS (finally) and something weird is happening.

 

Some, but not all, of TV shows are pulling in the series name as the name for some child seasons. For some series it's all the seasons named with series name, for other series it's only some seasons affected, and for other series all seasons are perfect.

 

A series-level forced metadata refresh does nothing to change it.

 

Folder/file banking convention are followed perfectly. Season number shows up when editing season info, but the season's name field is incorrect. (See attached screenshot)

 

Anyone else run into this or have thoughts to fix them other than manually finding them all? With >500 series, that's a daunting prospect.

 

post-1756-0-99066500-1521349494_thumb.png

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Happy2Play

Sounds like a folder structure issue.  What is the content type and your library folder structure?

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computerprep

Still can't seem to fix them all with any automatic processes, like metadata refreshes. Might be able to get it done by renaming all the seasons to include more leading zeroes, then scan updates, but that would be overkill. It would be easier to go into each series in Emby and change the affected Seasons.

 

My earlier estimates were wrong, I said "some but not all" were affected, which sounds like a small problem, but it's more like 80-90% of all seasons within Emby. As I mentioned, I'm rebuilding my library, so I've been doing lots of manual show identification to help speed along the process, and it looks like every show I manually identified is having an issue with season names. When I've done these manual identifications, it's been before the seasons show up under the generically titled series. So maybe something with that is getting the season name stuck to the series name?

 

Again, no local nfo metadata, and it's getting the right season NUMBER and the right episode data, just the title of the season numbers is defaulting back to the series title.

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computerprep

We'll stick with this Elena of Avalor as an example. All folders match this structure. There's also a Season 00 folder that was properly titled "Specials." In fact, all affected series that have a Season 00 folder were properly named Specials. Just the Season 01, 02, etc. were improperly named IF that series was manually identified.

 

5ab14464d2556_folderstructure.jpg

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computerprep

Another symptom related to this... when I edit a season that was improperly named, I see a readonly textarea with the path to that folder. But when I edit a season that was named properly from the beginning, that path textarea is gone. In the example below, I had already changed the season title.

 

5ab3c8fb7109d_ScreenShot20180322at111408

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When you view the series browsing screen, what does that look like. can you show us? can you also please attach an emby server log? thanks.

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computerprep

Sorry this fell off my radar.

 

So my last post about the server path missing... that was because the season I was looking at was empty. First episode of that season (Expanse Season 3) was unaired, but metadata was already gathered for it. So that is no longer a symptom of this problem.

 

I've merged all my logs for the past few days (6 server log files) into a single log file. It's massive. You may notice frequent TimeLord errors, but that's because it's seeing a series whose episode haven't been properly scraped yet. Those errors are getting less and less as my library rebuild/scan continues.

 

There's one series in particular (maybe more I can't think of now) that only has a few recent episodes, and all the old seasons don't exist in my folder structure. Diners, Drive-ins & Dives. I only have a few from seasons 27-28, maybe a few specials. Manually identified that series, and the seasons that existed in my folder structure acquired the name of the series. But all the other seasons that don't exist in my folder structure were created with the metadata and have the right names.

 

GDrive log link

merged-log-20180329.txt.zip

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computerprep

Shoot. Forgot the screenshot you asked for.

 

This is Shadowhunters... Identified the tv show manually when the folder structure only contained Seasons 1 and 2. Then two episodes from Season 3 were caught with Auto Organize, so the results are improperly named seasons 1 and 2, and a correct season 3.

 

post-1756-0-98075700-1522337941_thumb.png

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Happy2Play

Only thing I can think of, does this happen without using Auto Organizer?

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computerprep

Problem is based on the manual series identification process, before auto organize even gets involved. If I don't manually identify, it takes a bit longer but the information is correct.

 

If I manually identify a series, then auto organize will work for episodes immediately, properly renaming and moving files. But the auto organizer doesn't correct the previously incorrect season title.

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I think what he's asking is what if you just add the video to your library manually.

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computerprep

All these videos have been in my library folders for months/years depending on the airdate. None of them are technically new additions, just a library deletion and recreation.

 

99% of my library right now was created with a manual file transfer... Transferring off individuals externals into a NAS. Library scanning has been going on the entire time to identify files as rapidly as possible after they complete their transfer to the network volume.

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computerprep

I've used several different shows in all my examples. Every single show I manually identify. And the identification/rescanning process is taking forever unless I manually identify.

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Have you customized any server metadata settings or installed any metadata related plugins? At default settings I'm unable to reproduce this.

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computerprep

Custom metadata location on server's primary raid volume. Not stored in media folders. The extent of my metadata customization had been image source priorities and image prefetch rules.

 

List of all my plugins.

 

post-1756-0-39009100-1522382035_thumb.png

 

Auto box sets

Auto organize

Folder sync

Roku thumbnails

Backup & restore

Slack notifications

Statistics

TimeLordTV

Trakt

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computerprep

And TV library settings

 

post-1756-0-20312200-1522402944_thumb.pngpost-1756-0-17069100-1522402956_thumb.pngpost-1756-0-50091500-1522402968_thumb.png

 

The main folder with 98% of the content is the second one listed. UNC permissions are set correctly for the server to have read write permissions

Edited by computerprep
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  • 9 months later...
computerprep

For me, it was just a "learn to be patient" lesson to let the media library scan do it's thing. Since for me, this only happened after clicking the "Identify" button.

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I was wondering if this was ever resolved, as I am too experiencing this issue after a server migration.

 

5c2b3f9bc2b49_Screenshot20190101at112228

 

Can you please go over the folder structure of this? thanks.

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