CBers 6766 Posted January 16, 2018 Share Posted January 16, 2018 Luke. As per the title, whenever I pre-select subtitles before playback, the app crashes and returns me to normal TV. I believe this is with PGS subtitles. Not sure if you were aware. Thanks. Link to comment Share on other sites More sharing options...
CBers 6766 Posted January 16, 2018 Author Share Posted January 16, 2018 I believe this is with PGS subtitles. External SRT subtitles crash the app as well. Link to comment Share on other sites More sharing options...
CBers 6766 Posted January 16, 2018 Author Share Posted January 16, 2018 Selecting external SRT subtitles during playback, does not show them. Selecting PGS subtitles shows them, but playback is transcoded. The Android TV app works correctly in both cases and without transcoding. Link to comment Share on other sites More sharing options...
andyblac644 69 Posted January 16, 2018 Share Posted January 16, 2018 (edited) Selecting external SRT subtitles during playback, does not show them. Selecting PGS subtitles shows them, but playback is transcoded. The Android TV app works correctly in both cases and without transcoding. LG tv's do not natively support graphic based subtitles so transcoding is to be expected. Edited January 16, 2018 by andyblac644 Link to comment Share on other sites More sharing options...
Luke 37022 Posted January 16, 2018 Share Posted January 16, 2018 Thanks for the report @@CBers, we'll take a look at this. Link to comment Share on other sites More sharing options...
brainfryd 7 Posted January 18, 2018 Share Posted January 18, 2018 I've also had this crash happen whenever i try to select audio streams also Using an LG OLED55B7T Link to comment Share on other sites More sharing options...
Luke 37022 Posted January 18, 2018 Share Posted January 18, 2018 We're looking into this, thanks guys. Link to comment Share on other sites More sharing options...
CBers 6766 Posted January 26, 2018 Author Share Posted January 26, 2018 Any update on this please Luke? Link to comment Share on other sites More sharing options...
Luke 37022 Posted January 26, 2018 Share Posted January 26, 2018 Let's re-evaluate with the next release of the app because we're unable to reproduce. Thanks. Link to comment Share on other sites More sharing options...
CBers 6766 Posted January 26, 2018 Author Share Posted January 26, 2018 Let's re-evaluate with the next release of the app because we're unable to reproduce. Thanks. Link to comment Share on other sites More sharing options...
Luke 37022 Posted March 22, 2018 Share Posted March 22, 2018 Emby for LG 1.06 has just been released. Please try it out. Thanks ! Link to comment Share on other sites More sharing options...
CBers 6766 Posted March 22, 2018 Author Share Posted March 22, 2018 Luke. As per the title, whenever I pre-select subtitles before playback, the app crashes and returns me to normal TV. I believe this is with PGS subtitles. Not sure if you were aware. Thanks. Emby for LG 1.06 has just been released. Please try it out. Thanks ! The app still crashes and returns you to normal TV in v1.06 when trying to pre-select, or turn off, subtitles. Link to comment Share on other sites More sharing options...
CBers 6766 Posted March 22, 2018 Author Share Posted March 22, 2018 Actually, pre-selecting any of subtitles, audio track or video quality causes the app to crash. Link to comment Share on other sites More sharing options...
andyblac644 69 Posted March 22, 2018 Share Posted March 22, 2018 (edited) i can't turn off subtitles, it does nothing in WebOS2, you get subtitle even if you have them as disabled. Edited March 22, 2018 by andyblac644 Link to comment Share on other sites More sharing options...
emerjunq 0 Posted March 23, 2018 Share Posted March 23, 2018 I have noticed that the app crashes when I try to change subtitle/audio by the regular remote navigation buttons. I don't have the magic remote (I don't know if that is the name), but the mobile app does the same with the pointer option. With the pointer, like a mouse pointer, it doesn't crash. My speculation is that the problem might to be related to the regular remote, with navigation and selection by directional buttons. Link to comment Share on other sites More sharing options...
D3nGu3 0 Posted April 1, 2018 Share Posted April 1, 2018 I have noticed that the app crashes when I try to change subtitle/audio by the regular remote navigation buttons. I don't have the magic remote (I don't know if that is the name), but the mobile app does the same with the pointer option. With the pointer, like a mouse pointer, it doesn't crash. My speculation is that the problem might to be related to the regular remote, with navigation and selection by directional buttons. I'm on WebOS 3.5 and can change subs only with the magic remote pointer. The conventional way really crashes the app. Link to comment Share on other sites More sharing options...
Luke 37022 Posted April 1, 2018 Share Posted April 1, 2018 This is resolved for the next release of the app, thanks ! Link to comment Share on other sites More sharing options...
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