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Cinema Mode Trailers Don't Play


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#21 Luke OFFLINE  

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Posted 22 February 2019 - 02:30 PM

This will be resolved in Emby Server 4.1. Thanks guys.


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#22 BlazedMonkey OFFLINE  

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Posted 24 February 2019 - 07:17 PM

Add me to the list of "my trailers are broken" :wavey:

 

EDIT:  my apologies, I somehow didn't see there was a page 2.  Thanks for the update Luke.


Edited by BlazedMonkey, 24 February 2019 - 07:20 PM.


#23 kendoman96 OFFLINE  

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Posted 26 February 2019 - 10:05 AM

Sweet, I see 4.1.0.10-beta was just released and 4.1.0.6-beta has been out for almost a month now, so 4.1.x official should be right around the corner :D



#24 Gcoombs OFFLINE  

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Posted 29 March 2019 - 11:50 PM

Cinema Mode is also not working for me: in web app, Android app, Roku or Android TV! Server and all apps have Cinema Mode enabled. Reinstalled Trailers plugin. Restarted server. Tweaked everything. IT'S NOT WORKING!



#25 Luke OFFLINE  

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Posted 30 March 2019 - 05:52 PM

Cinema Mode is also not working for me: in web app, Android app, Roku or Android TV! Server and all apps have Cinema Mode enabled. Reinstalled Trailers plugin. Restarted server. Tweaked everything. IT'S NOT WORKING!

 

Hi there, this will be resolved with the upcoming 4.1 server release. Thanks.



#26 BuddahKat OFFLINE  

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Posted 18 April 2019 - 10:00 PM

Just posted in another thread but this one seems more active... wanted to report that my server recently updated to 4.1 and Cinema Mode is still not working, i.e. no trailers play before my movies. The trailers app did recently update too so I believe I have the latest version.

#27 Luke OFFLINE  

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Posted 18 April 2019 - 11:02 PM

Just posted in another thread but this one seems more active... wanted to report that my server recently updated to 4.1 and Cinema Mode is still not working, i.e. no trailers play before my movies. The trailers app did recently update too so I believe I have the latest version.

 

Hi, please go over a specific example as I'm not able to reproduce any issues anymore. Thanks.



#28 Happy2Play OFFLINE  

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Posted 18 April 2019 - 11:26 PM

On my test machine it attempted to play my local trailers, then no trailers at all.

 

Cinema mode options are the same as in post 3.



#29 BlazedMonkey OFFLINE  

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Posted 18 April 2019 - 11:56 PM

No trailers here either after the 4.1.0.26 server update, or after the trailers update that just happened today (1.2.0).

 

Additionally, now I have trailers as old as 1974 popping up in my  "Latest Trailers" section on my homescreen, in reverse alphabetical order starting with the Z's.  I'm not sure what you guys changed, but it just broke things further than they already were :(  I thought maybe this was because I had "Movie Trailer Archive" selected as one of the options in the Trailers plugin settings, but this was already enabled before the recent updates, and I wasn't having this issue before. 

 

Unchecking "Movie Trailer Archive" doesn't seem to change anything either.  It is still showing old trailers in the "Latest Trailers" section on the homescreen, and when I go directly into "Trailers" from the media selection section at the top of the homepage, "Movie Trailer Archive" is still listed beside the other trailer sections.

 

Restarting the server doesn't resolve the issue either.



#30 Luke OFFLINE  

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Posted 19 April 2019 - 12:41 AM

Try checking all of the include trailer checkboxes on the cinema mode config page.



#31 BlazedMonkey OFFLINE  

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Posted 19 April 2019 - 01:00 AM

Try checking all of the include trailer checkboxes on the cinema mode config page.

already tried that.  Unchecked, saved, restarted the server, tested.  Re-checked all, saved, restarted, tested again.  It still just goes directly to the preroll, then plays the movies, no trailers played.



#32 BlazedMonkey OFFLINE  

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Posted 19 April 2019 - 08:36 AM

This is the other issue I was talking about a few posts up. Old trailers have now taken over the "Latest Trailers" section on my home screen. This happened right after the latest trailers plugin update:

https://imgur.com/JTViO5E


Screenshot from my phone, but it is the same across all devices.

#33 BlazedMonkey OFFLINE  

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Posted 19 April 2019 - 01:12 PM

Hmmmm...not sure if you guys tweaked something, or if it just needed more time to resolve itself (although 24 hours seems excessive, so I doubt it's that), but it appears to be working properly now:

https://imgur.com/W9xC6aS

If that was you guys, thanks! If not....wtfmate?


Edit: ok, so it seems that "Movie Trailer Archive" has finally removed itself. I unchecked the box yesterday. Maybe this was a scheduled task that finally ran and thats why I'm just now seeing the change?

Edited by BlazedMonkey, 19 April 2019 - 01:19 PM.


#34 Luke OFFLINE  

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Posted 19 April 2019 - 02:07 PM

Yes the refresh internet channels scheduled task.


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#35 jdotero OFFLINE  

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Posted 19 April 2019 - 04:41 PM

So the trailers are still not working for me.  A bit disappointing.  I have upgraded to the newest version, but all the symptoms are the same as my previous posts on the topic.  What can I try to do, to get this working?  I miss this feature.



#36 Luke OFFLINE  

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Posted 19 April 2019 - 04:46 PM

So the trailers are still not working for me.  A bit disappointing.  I have upgraded to the newest version, but all the symptoms are the same as my previous posts on the topic.  What can I try to do, to get this working?  I miss this feature.

 

Hi, did you read the previous messages?



#37 jdotero OFFLINE  

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Posted 19 April 2019 - 05:14 PM

 I think I have captured everything above:

 

1)  Upgraded to 4.1.0.26

2)  Upgraded numerous plug-ins (auto-upgrades)

3) Reboots

4) All types of internet trailer boxes selected (these were already checked)

5) waited a long time (72ish hours)

 

I have not tried unchecking . . .saving . . reboot . . check . . save . . reboot.  Let me try this and get back to you.

 

What currently happens is that my custom intro immediately plays, then the movie starts, even though in config I ask for 2 movie trailers to be played before the custom config.



#38 jdotero OFFLINE  

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Posted 19 April 2019 - 06:03 PM

So that doesn't seem to be doing the trick either . . . do I need to wait for some time?



#39 markpeo OFFLINE  

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Posted 19 April 2019 - 06:53 PM

Hey Guys,

 

So, im in the same boat as before the upgrade and a few others it seems. Running Version 4.1.0.26, custom intros play fine but still no trailers.

Have read through the messgaes above and tried the recommendations. 

Last thing i tried was turning all cinema mode options off, save, reboot server, turn back on, save. No joy for me.

Also tried without using custom intros & codecs.

Let me know if I can provide any logs to help.



#40 abescalamis OFFLINE  

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Posted 20 April 2019 - 04:32 PM

I already installed the new server version 4.1, and still doesn't work, any news on 5he issue?




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