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Cinema Mode Trailers Don't Play


Spaceboy

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BuddahKat

Just posted in another thread but this one seems more active... wanted to report that my server recently updated to 4.1 and Cinema Mode is still not working, i.e. no trailers play before my movies. The trailers app did recently update too so I believe I have the latest version.

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Just posted in another thread but this one seems more active... wanted to report that my server recently updated to 4.1 and Cinema Mode is still not working, i.e. no trailers play before my movies. The trailers app did recently update too so I believe I have the latest version.

 

Hi, please go over a specific example as I'm not able to reproduce any issues anymore. Thanks.

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Happy2Play

On my test machine it attempted to play my local trailers, then no trailers at all.

 

Cinema mode options are the same as in post 3.

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BlazedMonkey

No trailers here either after the 4.1.0.26 server update, or after the trailers update that just happened today (1.2.0).

 

Additionally, now I have trailers as old as 1974 popping up in my  "Latest Trailers" section on my homescreen, in reverse alphabetical order starting with the Z's.  I'm not sure what you guys changed, but it just broke things further than they already were :(  I thought maybe this was because I had "Movie Trailer Archive" selected as one of the options in the Trailers plugin settings, but this was already enabled before the recent updates, and I wasn't having this issue before. 

 

Unchecking "Movie Trailer Archive" doesn't seem to change anything either.  It is still showing old trailers in the "Latest Trailers" section on the homescreen, and when I go directly into "Trailers" from the media selection section at the top of the homepage, "Movie Trailer Archive" is still listed beside the other trailer sections.

 

Restarting the server doesn't resolve the issue either.

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BlazedMonkey

Try checking all of the include trailer checkboxes on the cinema mode config page.

already tried that.  Unchecked, saved, restarted the server, tested.  Re-checked all, saved, restarted, tested again.  It still just goes directly to the preroll, then plays the movies, no trailers played.

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BlazedMonkey

This is the other issue I was talking about a few posts up. Old trailers have now taken over the "Latest Trailers" section on my home screen. This happened right after the latest trailers plugin update:

 

https://imgur.com/JTViO5E

 

 

Screenshot from my phone, but it is the same across all devices.

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BlazedMonkey

Hmmmm...not sure if you guys tweaked something, or if it just needed more time to resolve itself (although 24 hours seems excessive, so I doubt it's that), but it appears to be working properly now:

 

https://imgur.com/W9xC6aS

 

If that was you guys, thanks! If not....wtfmate?

 

 

Edit: ok, so it seems that "Movie Trailer Archive" has finally removed itself. I unchecked the box yesterday. Maybe this was a scheduled task that finally ran and thats why I'm just now seeing the change?

Edited by BlazedMonkey
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jdotero

So the trailers are still not working for me.  A bit disappointing.  I have upgraded to the newest version, but all the symptoms are the same as my previous posts on the topic.  What can I try to do, to get this working?  I miss this feature.

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So the trailers are still not working for me.  A bit disappointing.  I have upgraded to the newest version, but all the symptoms are the same as my previous posts on the topic.  What can I try to do, to get this working?  I miss this feature.

 

Hi, did you read the previous messages?

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jdotero

 I think I have captured everything above:

 

1)  Upgraded to 4.1.0.26

2)  Upgraded numerous plug-ins (auto-upgrades)

3) Reboots

4) All types of internet trailer boxes selected (these were already checked)

5) waited a long time (72ish hours)

 

I have not tried unchecking . . .saving . . reboot . . check . . save . . reboot.  Let me try this and get back to you.

 

What currently happens is that my custom intro immediately plays, then the movie starts, even though in config I ask for 2 movie trailers to be played before the custom config.

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markpeo

Hey Guys,

 

So, im in the same boat as before the upgrade and a few others it seems. Running Version 4.1.0.26, custom intros play fine but still no trailers.

Have read through the messgaes above and tried the recommendations. 

Last thing i tried was turning all cinema mode options off, save, reboot server, turn back on, save. No joy for me.

Also tried without using custom intros & codecs.

Let me know if I can provide any logs to help.

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Happy2Play

Can you please go over an example? thanks.

 

What information would you like?  As having the option enabled and hitting play provides local trailers if available and if none are then the item plays directly.

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What did you play and what metadata does it have? What parental controls does the user playing have?

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abescalamis

No trailer plays before a Movie, I tried all the settings, I restarted uninstalled an reinstalled cinema mode, I also left the plugin settings as default after reinstalling the plugin.

 

Please do not confuse the fact that cinema mode doesn't work with trailers.

 

Trailers play fine, its just that when I play a movie no trailer plays.

 

Also, I don't have local trailers nor use that option on the cinema mode plug-in setting

 

It didn't work on 4.0 neither.

Edited by abescalamis
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Happy2Play

What did you play and what metadata does it have? What parental controls does the user playing have?

 

Slight change in v1.0.13.0 as it now plays the same trailers (local trailers) for a item.

 

Example

5cbb918480abb_movie.jpg

 

first trailer (local)

5cbb91a9660ab_t1.jpg

second trailer (local)

5cbb91c826cf6_t2.jpg

 

Now every time I hit play on that item those two same trailers play.  Only local trailers are being used in Cinema mode for me.  Nothing ever comes from the Trailers Plugin. "Include trailers from movies in my library" is not enabled.

5cbb93a30b86a_cm.jpg

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BlazedMonkey

What did you play and what metadata does it have? What parental controls does the user playing have?

What did you play:  Literally any movie in my library

What metadata does it have:  The standard metadata that emby creates for the movie

What parental controls does the user playing have:  No restrictions on anything.  I've tried from both an admin account and a regular user account, it makes no difference.

 

 

Here is the most recent one I tried for the movie The Happening (2008):

metadata - https://imgur.com/a/iDXNcME

parental controls - https://imgur.com/LG8VuF1

cinema mode settings - https://imgur.com/a/CVpiw0I

trailers settings  - https://imgur.com/zQa6Gtr

 

 

I click play on the movie, goes right to one of my pre-rolls, then plays the movie.  No trailer is played before the pre-roll, ever.

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Happy2Play

What did you play:  Literally any movie in my library

What metadata does it have:  The standard metadata that emby creates for the movie

What parental controls does the user playing have:  No restrictions on anything.  I've tried from both an admin account and a regular user account, it makes no difference.

 

 

Here is the most recent one I tried for the movie The Happening (2008):

metadata - https://imgur.com/a/iDXNcME

parental controls - https://imgur.com/LG8VuF1

cinema mode settings - https://imgur.com/a/CVpiw0I

trailers settings  - https://imgur.com/zQa6Gtr

 

 

I click play on the movie, goes right to one of my pre-rolls, then plays the movie.  No trailer is played before the pre-roll, ever.

 

Your metadata image would appear to be from the item folder and not from the media itself.  Depending on settings Metadata Manager presents folder structure.

Edited by Happy2Play
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BlazedMonkey

Your metadata image would appear to be from the item folder and not from the media itself.  Depending on settings Metadata Manager presents folder structure.

yup, just realized that, posted in previous reply

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