kassana 1 Posted January 4, 2018 Share Posted January 4, 2018 hi after latest updates my m3u which are in Live Tv none of them work "player unavailable message" please help everything was ok up to the last update TIA Link to comment Share on other sites More sharing options...
Luke 36881 Posted January 4, 2018 Share Posted January 4, 2018 hi there @@kassana, can we please look at an example? please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
kassana 1 Posted January 6, 2018 Author Share Posted January 6, 2018 Hi Luke Indeed you did but I need some can you email me please kassana@@msn.com Thanks Link to comment Share on other sites More sharing options...
kassana 1 Posted January 6, 2018 Author Share Posted January 6, 2018 Help*** Logs won't show this as individual errors on all Amazon products ? Please email me TIA Link to comment Share on other sites More sharing options...
kassana 1 Posted January 6, 2018 Author Share Posted January 6, 2018 Hi Luke Live tv on Fire Tv & Fire Stick “unable to tune to channel at this time. A tuner may not be available”. There are 6 tuners (m3u) on this setup Server version 3.2.60.0. the issue started when i updated to latest version which logs do you require as im unsure as this issue doesnt come up on the logs please advise thanks None work please help , I'm a premiere member TIA Link to comment Share on other sites More sharing options...
Luke 36881 Posted January 6, 2018 Share Posted January 6, 2018 hi @@kassana we would still like to see the emby server log anyway. can you please attach one from the time of a playback attempt? I've merged your two topics because they are discussing the same issue. thanks ! Link to comment Share on other sites More sharing options...
ebr 14858 Posted January 6, 2018 Share Posted January 6, 2018 Also, to which update are you referring? The app or the server? Thanks. Link to comment Share on other sites More sharing options...
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