Ember crashing on all devices when browsing TV Seasons

[deadonthefloor 4]

I'm having an issue where Ember crashes when I go to browse any season of my stored TV.

​I can reproduce this on
Xbox One, slow ring insider preview
Lumia 950XL fast ring insider preview

​And on Windows 10 Fast Ring Insider Preview

 

Windows EVENT log shows:

 

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Application Error" />

  <EventID Qualifiers="0">1000</EventID>

  <Level>2</Level>

  <Task>100</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2017-12-27T23:32:04.256188500Z" />

  <EventRecordID>1252</EventRecordID>

  <Channel>Application</Channel>

  <Computer>DESKTOP-M5O7L78</Computer>

  <Security />

  </System>

- <EventData>

  <Data>Ember.exe</Data>

  <Data>1.0.0.0</Data>

  <Data>5a3d09ed</Data>

  <Data>Windows.UI.Xaml.dll</Data>

  <Data>10.0.17063.1000</Data>

  <Data>c1f00731</Data>

  <Data>c000027b</Data>

  <Data>0000000000719a46</Data>

  <Data>1c8</Data>

  <Data>01d37f6a0a5ea9fb</Data>

  <Data>C:\Program Files\WindowsApps\436337Illusions.com.MediaBrowser_4.5.292.0_x64__77hd5e1v1hqs4\Ember.exe</Data>

  <Data>C:\Windows\System32\Windows.UI.Xaml.dll</Data>

  <Data>1ba77645-2b15-4b2d-b4e0-1d4ead98a3f4</Data>

  <Data>436337Illusions.com.MediaBrowser_4.5.292.0_x64__77hd5e1v1hqs4</Data>

  <Data>App</Data>

  </EventData>

  </Event>

Edited December 28, 2017 by deadonthefloor

[7illusions 1249]

Is this happening on every season of any show?

Which theme are you using when this happens? (User icon - Preferences)

Can you try changing the theme to something else just to see if that's the problem. (Make sure you click "save" to apply the changes)

[Vicpa 552]

Hi 7

 

I can reproduce this. Checked both the xbox and ember themes. Seems like any recorded tv, when you click on a season crashes to desktop. Next up etc is ok..

 

-vicpa

 

must have missed this in my testing coverage, bummer

[deadonthefloor 4]

Is this happening on every season of any show?

Which theme are you using when this happens? (User icon - Preferences)

Can you try changing the theme to something else just to see if that's the problem. (Make sure you click "save" to apply the changes)

 

Xbox Theme on Xbox and PC

Ember theme on Lumia950XL

 

Just tested 'Dark Clean' on Mobile, works fine.

This is a suitable workaround while you folks figure it out.

 

Thanks.

Edited December 28, 2017 by deadonthefloor