Stokkes 9 Posted December 26, 2017 Share Posted December 26, 2017 Hello, I have Live TV setup via an IPTV .m3u file that works fine via the Web, iOS clients, Roku, etc, but does not work on Apple TV (or works very intermittently, but most of the time doesn't work). When I select a channel to play, it shows "Loading..." for 5-10 seconds, the screen then goes black and then the name of the channel appears with the loading indicator, but hangs there until the Apple TV screen saver goes on. Some details: - Apple TV 4th Gen with tvOS 11.2.1 - Emby Server 3.2.60.0 (running in a docker container on Ubuntu 16.04) - Emby for TV app version 1.0.9 Here is a link to the relevant log section from the moment I attempt playback to the moment it stops logging to the server logs: https://pastebin.com/p9cqVnf1 Link to comment Share on other sites More sharing options...
ebr 14862 Posted December 26, 2017 Share Posted December 26, 2017 Can you narrow down the "intermittent" part? Is it truly sometimes it works sometimes it doesn't or is it related to specific channels or content? Link to comment Share on other sites More sharing options...
Stokkes 9 Posted December 27, 2017 Author Share Posted December 27, 2017 Well, recently it's not even working anymore. Prior it was maybe loading the stream 1 in 10-15 times. But I haven't been able to get the Apple TV working at all in a few days. However, today, Live TV was working just fine on Safari on my Mac and my iPad. Link to comment Share on other sites More sharing options...
Luke 36886 Posted December 27, 2017 Share Posted December 27, 2017 can you please attach the complete emby server log, as well as the ffmpeg log, if there was one? thanks ! Link to comment Share on other sites More sharing options...
Stokkes 9 Posted December 27, 2017 Author Share Posted December 27, 2017 Here are the 3 logs that were generated. My process to test: 1. Force quit the Apple TV App 2. Shutdown Emby Server 3. Move all the old log files out of log folder 4. Start Emby Server 5. Open Apple TV App 6. Attempt to play a stream 7. Wait about 60 seconds 8. Press "Menu" on Apple TV remote to cancel attempted playback of Live TV stream 9. Stop Emby Server The 3 files that are attached are all the logs that were generated from that period. server-63649957026.txt ffmpeg-directstream-f2858026-9a61-4405-9c94-6346ed266a50.txt ffmpeg-directstream-d222c87a-49b2-4a9b-8868-5d693b054222.txt Link to comment Share on other sites More sharing options...
Luke 36886 Posted December 27, 2017 Share Posted December 27, 2017 As a test, can you try lowering the in-app bitrate to force a full transcode? thanks ! Link to comment Share on other sites More sharing options...
Stokkes 9 Posted December 28, 2017 Author Share Posted December 28, 2017 Hi @@Luke Here are the logs. Setting the bitrate to 0.5Mb/s ended up working. Setting it up to 5Mb/s works too. Anything higher doesn't work (including "Auto" setting). On my iOS devices, the Auto setting for playback is on and it works fine. This isn't ideal though, as this setting is global, so moves I have that are much higher than 5Mbit are being transcoded when I really don't want them to. Hoping we can get this fixed asap. Thanks! server-63650059568.txt ffmpeg-transcode-f6ffeae7-6392-4b06-9b54-844a45c923a6.txt ffmpeg-transcode-9d816205-6cb7-4384-bfb2-f7bb64530444.txt ffmpeg-transcode-265c2396-07f3-4bf5-bbc1-241b2f6c1857.txt ffmpeg-transcode-1d74261b-7c35-4e22-b08c-1b4a18df55bd.txt ffmpeg-transcode-12fb763d-87c8-4c2b-aeda-881d604c4c00.txt Link to comment Share on other sites More sharing options...
Luke 36886 Posted December 29, 2017 Share Posted December 29, 2017 In general I think this is something that will probably need transcoding, the question is how do we determine that ahead of time. But before we get to that, please try again with the next release of emby server. There is a change that in theory shouldn't make a difference, but it's always possible. Thanks. Link to comment Share on other sites More sharing options...
Stokkes 9 Posted January 6, 2018 Author Share Posted January 6, 2018 Hi @@Luke I've installed the 60.9 beta using the docker netcore and this version seems much more stable than release version .60 Apple TV works fine now without forcing transcode, so it was definitely something in .60. Actually, everything seems more snappy/stable in beta 9, even tuning into an IPTV channel is MUCH quicker. Link to comment Share on other sites More sharing options...
Luke 36886 Posted January 6, 2018 Share Posted January 6, 2018 Thanks for the feedback. Link to comment Share on other sites More sharing options...
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