EricE 2 Posted December 16, 2017 Share Posted December 16, 2017 (edited) Log attached. This was working well but I think I messed up something on my machine. Perhaps the attached logs can tell someone what I need to fix to make this work again. I would post a ffmpeg log but it didn't create when when the file errors out. See attached. Any help you can provide is appreciated. I have been working around the problem by using Blue Neon emby which still gets an error but then moves past it to play the content. The file it errors out on is "Vorugal Critical Role RPG Show Episode 71.mp4" Thanks again. EmbyLog02.txt Edited December 16, 2017 by EricE Link to comment Share on other sites More sharing options...
ebr 14903 Posted December 16, 2017 Share Posted December 16, 2017 Hi. There are no logs on your post. Link to comment Share on other sites More sharing options...
EricE 2 Posted December 16, 2017 Author Share Posted December 16, 2017 My bad. It is there now. Link to comment Share on other sites More sharing options...
ebr 14903 Posted December 16, 2017 Share Posted December 16, 2017 Exactly what happens when it "errors out"? Link to comment Share on other sites More sharing options...
EricE 2 Posted December 16, 2017 Author Share Posted December 16, 2017 I get "Video Error" msg: An unexpected problem (but not server timeout or HTTP error) has been detected. with an ok button. Link to comment Share on other sites More sharing options...
Luke 37007 Posted December 16, 2017 Share Posted December 16, 2017 hi there @@EricE, can you please try installing the latest version of emby server from the website, on top of your existing version? thanks ! Link to comment Share on other sites More sharing options...
EricE 2 Posted December 16, 2017 Author Share Posted December 16, 2017 Same issue after installing Version 3.2.50.0 Log attached. EmbyLog03.txt Link to comment Share on other sites More sharing options...
Luke 37007 Posted December 16, 2017 Share Posted December 16, 2017 Ok, can you also submit a Roku log? You can learn how to do that towards the bottom of here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks ! Link to comment Share on other sites More sharing options...
EricE 2 Posted December 17, 2017 Author Share Posted December 17, 2017 Log Sent, 12/17/2017 at 9:36 am (problem occurred within 2 minutes of that). Problem: tried to play a video and it froze half way through the loading bar. User: Eric Server: DESKTOP-SNBAOHJ Media with issue: "Vorugal Critical Role RPG Show Episode 71.mp4" Link to comment Share on other sites More sharing options...
ebr 14903 Posted December 18, 2017 Share Posted December 18, 2017 Log Sent, 12/17/2017 at 9:36 am (problem occurred within 2 minutes of that). Problem: tried to play a video and it froze half way through the loading bar. User: Eric Server: DESKTOP-SNBAOHJ Media with issue: "Vorugal Critical Role RPG Show Episode 71.mp4" Thanks. Unfortunately, didn't say much except we tried to play it twice and both failed. Can you supply this video for us to test with? You could PM me a dropbox link. Thanks. Link to comment Share on other sites More sharing options...
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