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Jumping back into episode when it's over


Best Answer Luke , 16 December 2017 - 01:53 PM

Can you please try disabling nvenc and see if that resolves it? thanks !

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#1 ITGuy1024 OFFLINE  

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Posted 15 December 2017 - 02:38 PM

Just recently I've noticed that once an episode has finished it will automatically jump backwards, say 15 minutes into the episode and start to play again. It does this again and again jumping back less each time until it reaches the end of the episode again. Any ideas? I'v never seen anything like this.



#2 Luke OFFLINE  

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Posted 15 December 2017 - 02:48 PM

Hi there, we're sorry to hear about this. Can we please look at an example? please attach the information requested in how to report a media playback issue. thanks !



#3 ITGuy1024 OFFLINE  

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Posted 15 December 2017 - 03:02 PM

I've attached some log files.

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#4 Luke OFFLINE  

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Posted 16 December 2017 - 01:53 PM   Best Answer

Can you please try disabling nvenc and see if that resolves it? thanks !


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#5 ITGuy1024 OFFLINE  

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Posted 17 December 2017 - 10:19 AM

That seems to have done it! I think I turned that on because trans coding was pegging my server cpu (8 core OC to 4.5Ghz).



#6 Luke OFFLINE  

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Posted 17 December 2017 - 01:32 PM

Thanks for the feedback.




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