jaunusa 1 Posted December 14, 2017 Share Posted December 14, 2017 (edited) Hi, my DS716+ ist crashing once per day since about one month. First thing that happens is that the memory usage rises up to about 90%. After that Synologys Webinterface becomes very slow until it doesn't respond. Before that the Resource Monitor shows that Emby is using a lot of memory. After a crash I had a look at the logs, the file is huge and full of errors (mainly error: "Too many open files). I supmitted the logs and hope they are helpful. Logs: sendlogs_nas_synology_braswell_716+_20171214T152617UTC.tgz Does anybody else has this issue? Edited December 14, 2017 by jaunusa Link to comment Share on other sites More sharing options...
Luke 37046 Posted December 14, 2017 Share Posted December 14, 2017 @@jaunusa, can you attach the emby server log here as well? you can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks ! Link to comment Share on other sites More sharing options...
dcrdev 251 Posted December 14, 2017 Share Posted December 14, 2017 Is the nas a separate system, or are you running emby on the nas? If the former - how are the files shared i.e. smb, nfs, ftp etc... I've seen the "too many open files" issue , when the media is on the same device as the media and that's largely because emby is doing something wacky that's allowing it to exceed the file descriptor wall limit defined by most sane kernel configs. Haven't seen this remotely though, but I guess if you were using nfs it could still happen. Link to comment Share on other sites More sharing options...
jaunusa 1 Posted December 16, 2017 Author Share Posted December 16, 2017 Yes, emby is running on the same NAS device where the media is. Strange things happening there, the log file is 250MB large. I uploaded it to google drive and will send you a PM with a link, @@Luke. sorry for the late response Link to comment Share on other sites More sharing options...
Luke 37046 Posted December 16, 2017 Share Posted December 16, 2017 There are lots of these in your log that are causing disruption with the embedded web server: Exception.Message: Connection reset by peer I will need to search and refresh my memory but when we've seen that in the past it's always been due to some nuance of the network configuration. Link to comment Share on other sites More sharing options...
jaunusa 1 Posted December 18, 2017 Author Share Posted December 18, 2017 @@Luke, which network configuration do you mean, hardware setup? It could be possible that this daily crashing started after I connected the NAS with a router that is setup as a wireless client bridge. Before that emby crashed fewer. Link to comment Share on other sites More sharing options...
Luke 37046 Posted December 18, 2017 Share Posted December 18, 2017 That is possible, yes. Link to comment Share on other sites More sharing options...
jaunusa 1 Posted January 3, 2018 Author Share Posted January 3, 2018 I connected the NAS directly to the main router, without the wireless bridge inbetween. But I'm still facing daily crashes. Any idea what I could try to fix the problem? Link to comment Share on other sites More sharing options...
Luke 37046 Posted January 3, 2018 Share Posted January 3, 2018 @@jaunusa, can you attach the emby server log here as well? you can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks ! Link to comment Share on other sites More sharing options...
jaunusa 1 Posted January 7, 2018 Author Share Posted January 7, 2018 @@Luke, don't you think it is the same problem as before, when the NAS was connected through the wireless bridge? I already sent you that Log.At the moment I am away from home and the NAS is restarting every morning to prevent from beeing blocked by emby. If you need another Log, I will let it block once again. Link to comment Share on other sites More sharing options...
Luke 37046 Posted January 11, 2018 Share Posted January 11, 2018 Hi, have you tried the 3.2.60 update? thanks. Link to comment Share on other sites More sharing options...
jaunusa 1 Posted January 22, 2018 Author Share Posted January 22, 2018 @@Luke, I'm back in the local network for a few days. So I could test version 3.2.70 and exatly the same happens as before. Could it be possible that the chromecast issue "network stangling" is causing this problem? Link to comment Share on other sites More sharing options...
Luke 37046 Posted January 22, 2018 Share Posted January 22, 2018 I wouldn't think so. Can you please provide a new log with the latest version. Thanks ! Link to comment Share on other sites More sharing options...
jaunusa 1 Posted January 22, 2018 Author Share Posted January 22, 2018 (edited) @@Luke, sent you a PM with logsEdit: I have to mention, I killed Emby manually through DSM, because I could see the RAM rising dramatically. Edited January 22, 2018 by jaunusa Link to comment Share on other sites More sharing options...
Luke 37046 Posted January 22, 2018 Share Posted January 22, 2018 Can you try removing all plugins again and see if the issue persists? thanks ! Link to comment Share on other sites More sharing options...
jaunusa 1 Posted January 23, 2018 Author Share Posted January 23, 2018 I removed all plugins and restarted Emby. The NAS won't restart automatically, so we will see if it happens again.There was a strange plugin listed: "Iso Mounter". I can't remember I installed it. Link to comment Share on other sites More sharing options...
jaunusa 1 Posted January 25, 2018 Author Share Posted January 25, 2018 Emby crashed again yesterday, same behavior as before with all plugins installed. The log file is about 400MB large, do you need it @@Luke? Link to comment Share on other sites More sharing options...
Luke 37046 Posted January 25, 2018 Share Posted January 25, 2018 Yes that would be great, thanks. Link to comment Share on other sites More sharing options...
jaunusa 1 Posted May 5, 2018 Author Share Posted May 5, 2018 I'm still having this issue, but I suppose I got the thing the causes the problem. Hopefully somebody can confirm this problem. After long thinking about all components in my home network that could cause the problem, I remembered the kodi with installed emby addon is mostly running in the background on my Android TV. Because Emby wasn't blocking my NAS and crashing every day, it was possible that the emby addon had some issues, still running in the background on the TV. So I always shut down emby after using it and the problem disappeared. Emby is no more crashing every day. Is that a known problem, any ideas to fix it? Link to comment Share on other sites More sharing options...
Luke 37046 Posted May 5, 2018 Share Posted May 5, 2018 Can you send me a new log with the latest server release? Thanks. Link to comment Share on other sites More sharing options...
jaunusa 1 Posted May 8, 2018 Author Share Posted May 8, 2018 I sent you a PM with a download link for the log. Have you seen it? Link to comment Share on other sites More sharing options...
Luke 37046 Posted May 10, 2018 Share Posted May 10, 2018 Have you tried the 3.4.1 update? Link to comment Share on other sites More sharing options...
jaunusa 1 Posted May 13, 2018 Author Share Posted May 13, 2018 Yes, still the same problem. Link to comment Share on other sites More sharing options...
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