jasondeb17 1 Posted November 21, 2017 Share Posted November 21, 2017 Just installed v2.9.5 on Win 10 and has now hung up 3 different times in less that 10 minutes. This had not happened at all with the previous version. Is there a way I can rollback to the previous release? Link to comment Share on other sites More sharing options...
Luke 36888 Posted November 21, 2017 Share Posted November 21, 2017 Hi, where and when does this happen? Thanks Link to comment Share on other sites More sharing options...
jasondeb17 1 Posted November 21, 2017 Author Share Posted November 21, 2017 First time it hung up I was browsing the Guide and I resized the window. The process hung up and never came back, had to be killed with Task Manager. The window just never repainted. The second time I did this sequence. Guide->Watch Live Channel -> Guide -> Back Arrow (Hang) Third time I clicked a show on the Guide, but then before the channel loaded, while the 'spinner' was up, I hit the 'back arrow' in the top left. At that point the window stops being able to resize and take mouse input. I can nav the Guide with the keyboard, but the mouse is dead. The server seemed to be fine this entire time as I was able to browse and playback through an android tablet with no issues. If there's a way to capture client logging/debugging I'm happy to do it. Link to comment Share on other sites More sharing options...
jasondeb17 1 Posted November 21, 2017 Author Share Posted November 21, 2017 One more scenario.. I left the app running with the guide up after configuring a recording a few days away. It was showing the slide show of my library when I re-activated the window. The guide still works to scroll around, but the 'back' arrow on top left doesn't do anything. I can tune a channel and then get back to the guide, but I can't get off the guide page using the back 'arrow'. I was able to 'escape' from the guide by clicking the user icon on top right, then 'Home'. Once I do that then I can get in and out of the guide again. It's also grinding away at 40% of CPU while it's doing nothing. Link to comment Share on other sites More sharing options...
Luke 36888 Posted November 21, 2017 Share Posted November 21, 2017 Can you try restarting the app and see if the issue persists? thanks. Link to comment Share on other sites More sharing options...
jasondeb17 1 Posted November 21, 2017 Author Share Posted November 21, 2017 It does not persist, however, it is reproducible in at least one form. It took me a while to replicate it and then narrow it down. I finally found a case where it happens every time. Since I am using other apps on my desktop -- I realized it was related to being in the habit of double-clicking things. If I open the Emby Theater app and go to the guide, then double-click the channel in the guide that I want to watch (in this case I happened to use Channel 2) the channel will get tuned, but the mouse will then not work. The keyboard will work for moving focus, but I couldn't find any way to exit back to the guide. Using the keyboard, however, turned up another issue. If I use the standard Windows quit-app combination of Alt-F4 -- after the mouse dies, then the tuner is not released on the server. The app quits just fine, but the tuner is still in use at the server. If I don't happen to double click on the guide then things work normally and even the Alt-F4 works fine and the tuner is released. Link to comment Share on other sites More sharing options...
Luke 36888 Posted November 22, 2017 Share Posted November 22, 2017 Ok thanks I will test that double click scenario. Link to comment Share on other sites More sharing options...
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