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Problems with touch events on Surface Pro (Store version)


Jake404

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Normally when I touch the screen it would pause the movie and there would be a back arrow on the top left. But two or three versions ago this behavior changed. Now when I touch the screen it shows the bottom bar with the play controls but doesn't pause the movie. The back arrow is also gone. In the latest version the pause button disappears after the second touch event. But if I use the mouse everything works as it should.

 

You can see this behavior in a screen recording:

https://youtu.be/HMQqhtZAc-c

 

Is this a bug that has been reported before?

Edited by Jake404
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For a touch device this is by design. Previously it was just interpreting all clicks and taps to be the same, so that has been corrected.

 

We need to make sure the back arrow is visible though, thanks.

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swhitmore

What about the pause button that disappears?

 

I've seen this recently on the store version too. I was also having a LOT of stuttering on playback, especially at the start. I switched over to Emby Theatre for Desktop, and it runs a lot better. The only downside I've noticed is that scrolling is no way near as smooth on the desktop version.

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I've seen this recently on the store version too. I was also having a LOT of stuttering on playback, especially at the start. I switched over to Emby Theatre for Desktop, and it runs a lot better. The only downside I've noticed is that scrolling is no way near as smooth on the desktop version.

 

For me it's the opposite. I'd like to use the desktop version but the interface is so slow on my Surface Pro and my battery drains so quickly. The store version however is buttery smooth and "normal" battery usage. There are some movies that stutter, but setting it to transcode fixes those few issues. But the missing pause button is very limiting now that tapping the video image doesn't pause any more.

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  • 2 weeks later...

I noticed that you fixed the back arrow in the latest version. Have you found a solution for the pause button?

 

I checked the release notes but they don't seem to be updated.

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  • 4 weeks later...

No, they are not duplicate posts. These are two different issues.

 

In this one, the buttons disappear and will not return until I stop the video. The other issue is probably by design, the back button is hidden after some idle time.

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I noticed today that pinch to zoom is affecting the app on my SP4

 

Why do you think it's affecting the app?

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