farside847 39 Posted November 8, 2017 Share Posted November 8, 2017 (edited) I ran into a new issue. I have a blueray of ironman2 that I converted to a mp4 a long time ago, that used to play fine. but now after 9 min it says "loading", then plays for another minute, then "loading" again and eventually hangs. attached are the logs. before I started aimlessly troubleshooting I thought I would check in here to see if anyone knew of this issue. the mp4 is pretty high bitrate Video CodecH264 Codec tagavc1 AVCYes ProfileHigh Level40 Resolution1920x816 Aspect ratio2.35:1 AnamorphicNo InterlacedNo Framerate23.9760246 Bitrate19634 kbps Bit depth8 bit Pixel formatyuv420p Ref frames5 NAL4 Audio Languageeng CodecAAC Codec tagmp4a ProfileLC Layoutstereo Channels2 ch Bitrate160 kbps Sample rate48000 Hz DefaultYes TitleEng AAC stereo Default Subtitle Languageeng CodecMOV_TEXT Codec tagtext DefaultNo ForcedNo ExternalNo TitleEng Containermp4 log.zip Edited November 8, 2017 by farside847 Link to comment Share on other sites More sharing options...
Happy2Play 8252 Posted November 8, 2017 Share Posted November 8, 2017 Appears to be the same/similar issue here. You are still on net framework install, and a extremely old ffmpeg install (\AppData\Roaming\MediaBrowser-Server\ffmpeg\20151111\ffmpeg.exe). You could delete the ffmpeg folder and restart Emby to get newer ffmpeg and see if that makes a difference. Using the installer from download page will update you the net core server version. Link to comment Share on other sites More sharing options...
farside847 39 Posted November 10, 2017 Author Share Posted November 10, 2017 thank you for the reply! very interesting. I went ahead and did as you suggested, and re-installed the server, then removed the ffmpeg directory. It did load the most recent version. Unfortunately the issue still happens the same way. I will attach the new log. Whats odd is that other movies that are smaller play fine, from DVDs or tv recordings. thanks again for your help log.zip Link to comment Share on other sites More sharing options...
ebr 14904 Posted November 11, 2017 Share Posted November 11, 2017 Is this the 4GB bug? Link to comment Share on other sites More sharing options...
farside847 39 Posted November 12, 2017 Author Share Posted November 12, 2017 Have there been reports that the 4GB bug came back again? These files are definitely bigger than 4gb. I tried re-encoding the file thinking it might be a corrupt mp4 but the issue happened again just in a different spot. The new file was even larger and it happened earlier in the movie. I guess I can try it again with a smaller file encoding. But this does point to a possible file size correlation. Also, not sure if this is related, but I am also seeing some sluggish responsiveness when using the chrome browser on the server. Clicking around browsing my library sometimes it seems to loose its mind and I get a spinning wheel for 30 to 60 seconds. Then things seem to work for a while, and then it happens again. I usually use the roku not a web browser so this isnt really that big of a deal, but thought I would mention it in case it is related. Link to comment Share on other sites More sharing options...
farside847 39 Posted November 14, 2017 Author Share Posted November 14, 2017 Well, after a bunch of tests, last night I got the OS8 upgrade for my Roku3. Seems to have fixed the issue. The original file just played without issue. Will continue to test more of my larger files. Link to comment Share on other sites More sharing options...
ebr 14904 Posted November 14, 2017 Share Posted November 14, 2017 Thanks for reporting back. Link to comment Share on other sites More sharing options...
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