tp546 39 Posted March 5, 2014 Share Posted March 5, 2014 Hey Red, I just updated to 1.0.24 to try out the chromecast functionality and when I try to log in, it just freezes the app. I have tried multiple users on both my phone and tablet and I am getting the same results regardless. Let me know if there's anything I can test for you or provide more info. Thanks! Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 5, 2014 Share Posted March 5, 2014 From the user selection or incognito login? Link to comment Share on other sites More sharing options...
tp546 39 Posted March 5, 2014 Author Share Posted March 5, 2014 From the user selection or incognito login? Incognito - I have to click the head with the hat and manually input. I lost the user selection option a few versions back - is that something I can re-enable? Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 5, 2014 Share Posted March 5, 2014 do you have the user hidden (or all users hidden) in the server dashboard Link to comment Share on other sites More sharing options...
tp546 39 Posted March 5, 2014 Author Share Posted March 5, 2014 oh yeah, i do. do you want me to try changing that to see if i can log in? i know it is querying the server because i tried putting in the wrong pw and it told me that. Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 5, 2014 Share Posted March 5, 2014 I've pushed a fix. It'll be a few hours until it's visible. You can login through the user selection in the meantime. It's not affected. Link to comment Share on other sites More sharing options...
Obi O 0 Posted March 6, 2014 Share Posted March 6, 2014 Hello Redshirt, I'm actually still having the same issue this user reported. I'm using version 1.0.25 on a tablet and phone and still the app freezes. The user I'm using is not hidden. I have 2 media browser servers and get the same result connecting to either one of them. Sent from my SM-P900 using Tapatalk Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 6, 2014 Share Posted March 6, 2014 @@Obi O I can't reproduce. Can you provide a client log showing the login attempt. Thanks Link to comment Share on other sites More sharing options...
Obi O 0 Posted March 6, 2014 Share Posted March 6, 2014 Ok, when I get back home I'll send it over to you Sent from my SM-P900 using Tapatalk Link to comment Share on other sites More sharing options...
tp546 39 Posted March 6, 2014 Author Share Posted March 6, 2014 Hey Obi O - try it again. Strangely, after uprading to 1.0.25, I got the same behavior on my first login attempt, but when I killed the app and restarted it, it was working for some reason Link to comment Share on other sites More sharing options...
tp546 39 Posted March 6, 2014 Author Share Posted March 6, 2014 Actually maybe I spoke too soon - it stopped working again. If I sign in as one user, it works, but not if I sign in as another user. If I sign in as the good user and then switch to the bad one, I'm able to sign in. I can send you the client log if you can let me know where to find it. Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 6, 2014 Share Posted March 6, 2014 on your storage. MB3AndroidData\Logs. You may need to install something like ASTRO file manager to browse your storage. If you have lots of logs, I'd delete all the ones that are there before recreating the issue Link to comment Share on other sites More sharing options...
Obi O 0 Posted March 6, 2014 Share Posted March 6, 2014 Here is the log from my mobile phone (Galaxy Note 3 running stock Jelly bean) https://copy.com/Szmeavj4CrGRzqN Sent From "The Beast" Link to comment Share on other sites More sharing options...
Redshirt 1487 Posted March 6, 2014 Share Posted March 6, 2014 Obi O. What version of server are you running. That crash shouldn't be happening if your on the latest release server. Link to comment Share on other sites More sharing options...
Obi O 0 Posted March 6, 2014 Share Posted March 6, 2014 Good, question let me log on and find out. I have logged on the the server in weeks Sent From "The Beast" Link to comment Share on other sites More sharing options...
Obi O 0 Posted March 6, 2014 Share Posted March 6, 2014 I'm running server version 3.0.5171.19958. Here is the log from my Note pro tablet running KitKat https://copy.com/egSfysMuLXaVIZU Link to comment Share on other sites More sharing options...
Solution Redshirt 1487 Posted March 6, 2014 Solution Share Posted March 6, 2014 ok, that's the same error as before. I've pushed 1.0.26 to Google, it'll probably be an hour or so before it's visible. Can you test again with that version. 1 Link to comment Share on other sites More sharing options...
Obi O 0 Posted March 6, 2014 Share Posted March 6, 2014 No problem Sent from my SM-P900 using Tapatalk Link to comment Share on other sites More sharing options...
Obi O 0 Posted March 6, 2014 Share Posted March 6, 2014 (edited) @Redshirt, thanks for the support on this issue. I updated to the new version in the market and was able to get to my library and movies. Thanks for your quick response. Sent from my SM-P900 using Tapatalk Edited March 6, 2014 by Obi O Link to comment Share on other sites More sharing options...
tp546 39 Posted March 7, 2014 Author Share Posted March 7, 2014 Working for me now too. Thanks Red! Link to comment Share on other sites More sharing options...
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