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Server Crashing Version 3.2.36.0


tyr_88

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Just updated not a thing has changed on my system.

 

Updated as usual proceeded with restart, it rebooted go to admin panel login and server crashes instantly rolled back on old version updated again exact same thing.

 

Cannot access on PC or any other device soon as I hit login server takes a dump.

 

1st issue ever actually

 

 

No errors in my log nothing changed on system. It only started at update so has to be emby version

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Got it to throw a error the update corrupted emby windows service and it will not start up no matter what I try even as admin. Seen a post below mine mentioning service corrupted also

 

I am supporter it tossing me this error also

Warn CoverArt: CoverArt is expired.  Please become an Emby supporter.

 

Cant update that bc I cant get into settings or anything

 

 

 

*** Error Report ***
    Version: 3.2.36.0
    Command line: C:\Users\USERNAME\AppData\Roaming\Emby-Server\system\MediaBrowser.ServerApplication.exe -service
    Operating system: Microsoft Windows NT 6.2.9200.0
    64-Bit OS: True
    64-Bit Process: True
    User Interactive: False
    Processor count: 8

 

System.NullReferenceException: Object reference not set to an instance of an object.
       at Emby.Server.Connect.ConnectManager.IsAuthorizationTokenValid(String token)
       at Emby.Server.Implementations.HttpServer.Security.AuthService.ValidateUser(IRequest request, IAuthenticationAttributes authAttribtues)
       at Emby.Server.Implementations.HttpServer.HttpListenerHost.ApplyRequestFilters(IRequest req, IResponse res, Object requestDto)
       at Emby.Server.Implementations.Services.ServiceHandler.<ProcessRequestAsync>d__15.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Emby.Server.Implementations.HttpServer.HttpListenerHost.<RequestHandler>d__72.MoveNext()
    System.NullReferenceException
       at Emby.Server.Connect.ConnectManager.IsAuthorizationTokenValid(String token)
       at Emby.Server.Implementations.HttpServer.Security.AuthService.ValidateUser(IRequest request, IAuthenticationAttributes authAttribtues)
       at Emby.Server.Implementations.HttpServer.HttpListenerHost.ApplyRequestFilters(IRequest req, IResponse res, Object requestDto)
       at Emby.Server.Implementations.Services.ServiceHandler.<ProcessRequestAsync>d__15.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
       at Emby.Server.Implementations.HttpServer.HttpListenerHost.<RequestHandler>d__72.MoveNext()

Edited by tyr_88
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Hi there, can you please attach the complete emby server log? Thanks.

Don't feel comfortable posting log full of detailed info way to much data at risk

 

Any string you are looking for those are the errors it throws on newest server 3.3.36.0

Windows 10 64bit

Version    10.0.15063 Build 15063

 

 

It is isolated to the server files for sure, 3.3.35 works fine, I had auto update on took me a few times but reverted using system.old

 

Soon as it updates manually or auto you go to admin panel login server just crashes, crash rate is 100%. After first crash on login process I rebooted the server or started back up to get into next page on refresh then crash again.

 

It was also crashing playing any video through Roku soon as it called on the file.

 

 

I did a system restore also and tried 3.3.36 same thing, no mobile could access admin panel just hang then crash as well.

 

It very well could be a issue with Image Processor or Covers plugin which I suspect it was also updating and the css style was broken looking

 

I should mention it list the error on 3.3.35 but it had auto updated and was pending restart during each error soon as new server files were ingested it started acting up. Now on revert it has played as normal and not missed a lick since right after last post

 

These are the 2 errors it has thrown solid upon 3.3.36 files

 

 

 

    Command line: C:\Users\USERNAME\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe

    Operating system: Microsoft Windows NT 6.2.9200.0

    64-Bit OS: True

    64-Bit Process: True

    User Interactive: True

    Processor count: 8

    Program data path: C:\Users\USERNAME\AppData\Roaming\Emby-Server

    Application directory: C:\Users\USERNAME\AppData\Roaming\Emby-Server\System

    System.NullReferenceException: Object reference not set to an instance of an object.

       at CoverArt.Skia.CoverArtBaseEnhancer.EnhanceImage(SKBitmap originalImage, ProfileDefinition profile, String itemType, String frameType, IHasMetadata item, List`1 childImages)

       at CoverArt.Skia.CoverArtMovieEnhancer.EnhanceImageAsyncInternal(IHasMetadata item, SKBitmap originalImage, ImageType imageType, Int32 imageIndex)

       at CoverArt.Skia.CoverArtBaseEnhancer.EnhanceImageAsync(IHasMetadata item, String inputPath, String outputPath, ImageType imageType, Int32 imageIndex)

       at Emby.Drawing.ImageProcessor.<ExecuteImageEnhancers>d__46.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

       at Emby.Drawing.ImageProcessor.<GetEnhancedImageInternal>d__45.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

       at Emby.Drawing.ImageProcessor.<GetEnhancedImage>d__44.MoveNext()

    System.NullReferenceException

       at CoverArt.Skia.CoverArtBaseEnhancer.EnhanceImage(SKBitmap originalImage, ProfileDefinition profile, String itemType, String frameType, IHasMetadata item, List`1 childImages)

       at CoverArt.Skia.CoverArtMovieEnhancer.EnhanceImageAsyncInternal(IHasMetadata item, SKBitmap originalImage, ImageType imageType, Int32 imageIndex)

       at CoverArt.Skia.CoverArtBaseEnhancer.EnhanceImageAsync(IHasMetadata item, String inputPath, String outputPath, ImageType imageType, Int32 imageIndex)

       at Emby.Drawing.ImageProcessor.<ExecuteImageEnhancers>d__46.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

       at Emby.Drawing.ImageProcessor.<GetEnhancedImageInternal>d__45.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

       at Emby.Drawing.ImageProcessor.<GetEnhancedImage>d__44.MoveNext()

 

 

 

 

 

 

*** Error Report ***

    Version: 3.2.35.0

    Command line: C:\Users\USERNAME\AppData\Roaming\Emby-Server\System\MediaBrowser.ServerApplication.exe

    Operating system: Microsoft Windows NT 6.2.9200.0

    64-Bit OS: True

    64-Bit Process: True

    User Interactive: True

    Processor count: 8

    Program data path: C:\Users\USERNAME\AppData\Roaming\Emby-Server

    Application directory: C:\Users\USERNAME\AppData\Roaming\Emby-Server\System

    System.NullReferenceException: Object reference not set to an instance of an object.

       at Emby.Drawing.Skia.StripCollageBuilder.BuildThumbCollageBitmap(String[] paths, Int32 width, Int32 height)

       at Emby.Drawing.Skia.StripCollageBuilder.BuildThumbCollage(String[] paths, String outputPath, Int32 width, Int32 height)

       at Emby.Drawing.Skia.SkiaEncoder.CreateImageCollage(ImageCollageOptions options)

       at Emby.Drawing.ImageProcessor.CreateImageCollage(ImageCollageOptions options)

       at Emby.Server.Implementations.Images.BaseDynamicImageProvider`1.CreateCollage(IHasMetadata primaryItem, List`1 items, String outputPath, Int32 width, Int32 height)

       at Emby.Server.Implementations.UserViews.CollectionFolderImageProvider.CreateImage(IHasMetadata item, List`1 itemsWithImages, String outputPathWithoutExtension, ImageType imageType, Int32 imageIndex)

       at Emby.Server.Implementations.Images.BaseDynamicImageProvider`1.<FetchToFileInternal>d__21.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

       at Emby.Server.Implementations.Images.BaseDynamicImageProvider`1.<FetchAsync>d__20.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

       at Emby.Server.Implementations.Images.BaseDynamicImageProvider`1.<FetchAsync>d__19.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

       at MediaBrowser.Providers.Manager.MetadataService`2.<RunCustomProvider>d__25.MoveNext()

    System.NullReferenceException

       at Emby.Drawing.Skia.StripCollageBuilder.BuildThumbCollageBitmap(String[] paths, Int32 width, Int32 height)

       at Emby.Drawing.Skia.StripCollageBuilder.BuildThumbCollage(String[] paths, String outputPath, Int32 width, Int32 height)

       at Emby.Drawing.Skia.SkiaEncoder.CreateImageCollage(ImageCollageOptions options)

       at Emby.Drawing.ImageProcessor.CreateImageCollage(ImageCollageOptions options)

       at Emby.Server.Implementations.Images.BaseDynamicImageProvider`1.CreateCollage(IHasMetadata primaryItem, List`1 items, String outputPath, Int32 width, Int32 height)

       at Emby.Server.Implementations.UserViews.CollectionFolderImageProvider.CreateImage(IHasMetadata item, List`1 itemsWithImages, String outputPathWithoutExtension, ImageType imageType, Int32 imageIndex)

       at Emby.Server.Implementations.Images.BaseDynamicImageProvider`1.<FetchToFileInternal>d__21.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

       at Emby.Server.Implementations.Images.BaseDynamicImageProvider`1.<FetchAsync>d__20.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

       at Emby.Server.Implementations.Images.BaseDynamicImageProvider`1.<FetchAsync>d__19.MoveNext()

    --- End of stack trace from previous location where exception was thrown ---

       at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

       at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

       at MediaBrowser.Providers.Manager.MetadataService`2.<RunCustomProvider>d__25.MoveNext()

Edited by tyr_88
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I quit UI as well and went to Windows Service it did the same thing kept crashing out same method.

 

Even setting the service to restart on failure did not keep it going any interaction triggered the crashes 100% of the time

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I will need to see a complete log file. Also, how are you defining crashing? What does that mean exactly?

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Happy2Play

You can PM your logs directly to Luke if you wish.  Since these appear to be image processing errors, what version number for CoverArt do you have?  Does removing CoverArt resolve your issue?

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That log looks OK to me. What exactly is the problem? It's important to make sure to provide detailed information.

 

Additionally, whatever the issue is, please try removing all plugins except for Backup and Trailers. Thanks.

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space2001

I have done a couple things and now it "seems to not crash"  I turned off NVENC hardware encoding to none. and rebooted my machine. Hopefully that has resolved the issue.

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ok, if the issue persists then i would remove the plugins as mentioned, and shutdown kodi instances in order to prevent the sync process from running. then see how things go. thanks.

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ghostguy

I'm having the EXACT same experience that started when 3.2.36.0 was installed, also running Win7 HP x64 bit   

I'm also running Kodi but its irellivant as the server crashes and stops running even using the stand alone viewer, and not running any content at all for that matter.

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