Pirlo1966 22 Posted November 1, 2017 Share Posted November 1, 2017 Server 3.2.35.0-3 Since yesterday I notice emby server randomly stops. Each time I need to restart Emby server in the package center of DSM. The only thing I can think of is that it seems to happen when Emby server is accessed from two different clients (shield android app and web dashbaord). But that's just a thought. Server log.txt Link to comment Share on other sites More sharing options...
latinumking 6 Posted November 1, 2017 Share Posted November 1, 2017 Unfortunately, I have exactly the same problem, just set up a new Emby server on my new Syno nas. I did not have this issue in the past on my older syno nas. I also access the server from different clients. server.logfile.txt Link to comment Share on other sites More sharing options...
Luke 37055 Posted November 1, 2017 Share Posted November 1, 2017 Please try again with the next release of Emby Server, thanks ! 1 Link to comment Share on other sites More sharing options...
djhifi 55 Posted November 1, 2017 Share Posted November 1, 2017 (edited) Yes this is also happening to me since today as well. @@Luke Is there any ETA on that? Edited November 1, 2017 by djhifi Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 1, 2017 Share Posted November 1, 2017 Hello All If you are experiencing this problem and are able, can you run the send logs utility and post the file reference here: Details on the Wiki here: https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs That will enable me to check that this is what we think it is and you are indeed all experiencing the same problem. Best - James Link to comment Share on other sites More sharing options...
Pirlo1966 22 Posted November 1, 2017 Author Share Posted November 1, 2017 Hello All If you are experiencing this problem and are able, can you run the send logs utility and post the file reference here: Sorry, tried twice. First time archive was created but sending the archive failed. 2nd attempt creating archive failed. Link to comment Share on other sites More sharing options...
KRULL 8 Posted November 2, 2017 Share Posted November 2, 2017 Same for me on Synology DS916+ DSM 6.1.3-15152 Update 8 It would let me play one item via Kodi plugin, then crash, now it crashes soon after I start it. Sorry, I am now interstate, so not sure on SSH remotely, here is a link to screen shots of the log from the Package Centre area - https://imgur.com/a/q6qex Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 2, 2017 Share Posted November 2, 2017 Hello @@Pirlo1966 Thanks for trying, there is a limit on the maximum file size, which I suspect we're hitting given the size of the server log you posted initially. 35MB is not typical for a couple of hours, it looks like Kodi has some reasonably verbose logging enabled when 'debug' is switched on. Best - James Link to comment Share on other sites More sharing options...
Pirlo1966 22 Posted November 2, 2017 Author Share Posted November 2, 2017 Ok, now I understand why. The archive is + 95 MB. Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 2, 2017 Share Posted November 2, 2017 Hello @@Pirlo1966 I've increased the upload limit, can you try again? Best - James Link to comment Share on other sites More sharing options...
Pirlo1966 22 Posted November 2, 2017 Author Share Posted November 2, 2017 Sending ... Size: 951M Link to comment Share on other sites More sharing options...
Pirlo1966 22 Posted November 2, 2017 Author Share Posted November 2, 2017 Failed Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 2, 2017 Share Posted November 2, 2017 Yeah, I didn’t increase it that much! New release will be available shortly... Best - James 1 Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 2, 2017 Share Posted November 2, 2017 Hello @@Pirlo1966 In the meantime, could you post a copy of the file embysvr.stderr, which will normally be located at /var/packages/EmbyServer/target/var/logs. Best - James Link to comment Share on other sites More sharing options...
djhifi 55 Posted November 2, 2017 Share Posted November 2, 2017 Yeah, I didn’t increase it that much! New release will be available shortly... Best - James You're pushing the package tonight? Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 2, 2017 Share Posted November 2, 2017 That's the intention, we're currently working through testing and ironing out a couple of things... Best - James 1 Link to comment Share on other sites More sharing options...
djhifi 55 Posted November 2, 2017 Share Posted November 2, 2017 thanks Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 3, 2017 Share Posted November 3, 2017 (edited) Hello @@djhifi, All The updated release (3.2.36.0) is now available, please let us know if this resolves your issue. Logs would still be useful, so if you have the opportunity: https://emby.media/community/index.php?/topic/52477-server-randomly-stops/?p=506381 Best - James Edited November 3, 2017 by solabc16 1 Link to comment Share on other sites More sharing options...
KRULL 8 Posted November 3, 2017 Share Posted November 3, 2017 Thanks for the quick work. While it's hardly definitive, I just tested streaming music to my phone and that worked, with no crash. Server hasn't crashed in over 10 mins, when I applied the update and it was crashing effectively immediately on running it last time. I can't test local Kodi playback myself from interstate but will update when the other half gets home. Link to comment Share on other sites More sharing options...
KRULL 8 Posted November 3, 2017 Share Posted November 3, 2017 The misses has confirmed it's back to working as it was with Kodi. A couple of videos played and no server crash. Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 3, 2017 Share Posted November 3, 2017 Thanks for the update @@KRULL. Best - James Link to comment Share on other sites More sharing options...
Pirlo1966 22 Posted November 3, 2017 Author Share Posted November 3, 2017 All seems back to normal. My little girl watched a movie without emby server crashing. Thanks! Link to comment Share on other sites More sharing options...
solabc16 379 Posted November 3, 2017 Share Posted November 3, 2017 Any chance of posting this file? https://emby.media/community/index.php?/topic/52477-server-randomly-stops/?p=506848 Best - James Link to comment Share on other sites More sharing options...
Pirlo1966 22 Posted November 3, 2017 Author Share Posted November 3, 2017 Any chance of posting this file? https://emby.media/community/index.php?/topic/52477-server-randomly-stops/?p=506848 Best - James Of course: https://witbosch-my.sharepoint.com/personal/bruno_masteryouremail_be/_layouts/15/guestaccess.aspx?docid=1e76dd96725284f2b8e83733ae6c8feda&authkey=AdggHOKpy4j6WLO-P8AUVkc&e=da10f25243274122a6c809b0f53bf069 Link to comment Share on other sites More sharing options...
djhifi 55 Posted November 3, 2017 Share Posted November 3, 2017 Thanks, its working correctly now. I just need to test a database reset from my EMBY for KODI addon to see if it crashes the package whenever trying to cache the artwork at the same timeit's retrieving movies/tv shows. I was crashing the package previously (it never did). I even marked you @@solabc16 in the corresponding thread I've opened.Have you laid an eye? Link to comment Share on other sites More sharing options...
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