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Samsung App fails with "Connection Error"


der_lala
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der_lala

Hi

playing some of my files always fails with message" CONNECTION ERROR":/

 

[..]dex=1&VideoCodec=h264&Profile=high&Level=41&MaxVideoBitDepth=8&MaxWidth=1280&VideoBitrate=7689730&AudioCodec=dts&AudioBitrate=360000&MaxAudioChannels=6&MediaSourceId=37be07606503ea8e68d8d8828a8c827c&DeviceId=ZPCAMPY4GXSJS&StartTimeTicks=0 [...]

(it contains h264 but its h265,  is that a coinciedence?).

 

On other devices transcoding works; so I assume the Samsung is the problem.

 

The more I´m playing around with it, I´m coming to the point that a CONCURRENT transcoding of HEVC & DTS is a problem - pls see the att. files.

but

H265 / DD is working

H264 / DTS works

 

Please see the info and logs.

 

tnx for helping me

 

 

 

 

Samsung model number: UE65F8090

 

Samsung firmware version: v1135 (latest available at 25.10.2017)

 

Samsung Emby client version #: v2.2.2

ffmpeg-transcode.txt

server.txt

post-193798-0-57702400-1508950244_thumb.jpg

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The app is trying to do something that is not supported. Are you sure you're running the latest version? I thought @@cmcg already resolved this. Thanks.

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der_lala

latest version of what ?

 

emby server is 3.2.34.0

Samsung app was installed after a firmware update and full TV factory reset today with 2.2.2

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  • Solution
FrostByte

Cmcg did fix an audio selection problem with 2.2.3b beta.  Maybe try that since the input has multiple audio files to choose from.

 

"Fixed: Unsupported audio codec selected when transcoding."

Edited by FrostByte
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