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Samsung App fails with "Connection Error"

Samsung HEVC DTS

Best Answer FrostByte , 25 October 2017 - 01:22 PM

Cmcg did fix an audio selection problem with 2.2.3b beta.  Maybe try that since the input has multiple audio files to choose from.

 

"Fixed: Unsupported audio codec selected when transcoding."

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#1 der_lala OFFLINE  

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Posted 25 October 2017 - 12:50 PM

Hi

playing some of my files always fails with message" CONNECTION ERROR":/

 

[..]dex=1&VideoCodec=h264&Profile=high&Level=41&MaxVideoBitDepth=8&MaxWidth=1280&VideoBitrate=7689730&AudioCodec=dts&AudioBitrate=360000&MaxAudioChannels=6&MediaSourceId=37be07606503ea8e68d8d8828a8c827c&DeviceId=ZPCAMPY4GXSJS&StartTimeTicks=0 [...]

(it contains h264 but its h265,  is that a coinciedence?).

 

On other devices transcoding works; so I assume the Samsung is the problem.

 

The more I´m playing around with it, I´m coming to the point that a CONCURRENT transcoding of HEVC & DTS is a problem - pls see the att. files.

but

H265 / DD is working

H264 / DTS works

 

Please see the info and logs.

 

tnx for helping me

 

 

 

 

Samsung model number: UE65F8090

 

Samsung firmware version: v1135 (latest available at 25.10.2017)

 

Samsung Emby client version #: v2.2.2

Attached Files



#2 Luke OFFLINE  

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Posted 25 October 2017 - 01:12 PM

The app is trying to do something that is not supported. Are you sure you're running the latest version? I thought @cmcg already resolved this. Thanks.



#3 der_lala OFFLINE  

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Posted 25 October 2017 - 01:16 PM

latest version of what ?

 

emby server is 3.2.34.0

Samsung app was installed after a firmware update and full TV factory reset today with 2.2.2



#4 Luke OFFLINE  

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Posted 25 October 2017 - 01:19 PM

Of that Samsung app. That app is a community built and maintained app. We will need @cmcg to provide input here. Thanks.



#5 FrostByte OFFLINE  

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Posted 25 October 2017 - 01:22 PM   Best Answer

Cmcg did fix an audio selection problem with 2.2.3b beta.  Maybe try that since the input has multiple audio files to choose from.

 

"Fixed: Unsupported audio codec selected when transcoding."


Edited by FrostByte, 25 October 2017 - 01:24 PM.

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#6 der_lala OFFLINE  

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Posted 25 October 2017 - 01:25 PM

ok, I ll try this one named here : https://emby.media/c...ranscoding-fix/



#7 Luke OFFLINE  

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Posted 25 October 2017 - 01:28 PM

Yea that was it.



#8 der_lala OFFLINE  

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Posted 25 October 2017 - 02:01 PM

ok, THANKS for that GREAT and FAST support !

 

Updating to 2.2.3b solved my issue indeed.

 

best REGARDS

der_lala


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#9 cmcg OFFLINE  

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Posted 26 October 2017 - 04:26 AM

Glad that fixed your issue @der_lala

 

I'll release this as 2.2.3 I think. No need for you to update again.







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