wsramahi 1 Posted October 25, 2017 Share Posted October 25, 2017 (edited) From the emby client in AppleTV 4th gen, LiveTV app is not working, nothing is happening when i tried to play any stream. For the other apps like Movies, it is fine and it's playing. only from the LiveTV. I attached the server logs. Please help. embyserverlogs.txt Edited October 25, 2017 by wsramahi Link to comment Share on other sites More sharing options...
ebr 14863 Posted October 25, 2017 Share Posted October 25, 2017 Hi. That log doesn't appear to contain any playback attempts - at least none that made it to the server. Is your Live TV setup properly configured and working from the web app? Live TV Link to comment Share on other sites More sharing options...
wsramahi 1 Posted October 26, 2017 Author Share Posted October 26, 2017 (edited) Hi. That log doesn't appear to contain any playback attempts - at least none that made it to the server. Is your Live TV setup properly configured and working from the web app? Live TV Hi ebr, We tried LiveTV app from amazon firetv, roku 4, IOS emby client, emby web client, android emby client, android emby web client, windows emby client theater and web client all are working fine. Only Emby LiveTV on apple TV it's not working and when we press the play button nothing is playing and yes the server logs have nothing. Note: our LiveTV provider is TVheadend plugin. Are we missing some settings? Edited October 26, 2017 by wsramahi Link to comment Share on other sites More sharing options...
ebr 14863 Posted October 26, 2017 Share Posted October 26, 2017 Do you have external access for your Emby server setup? If so, would it be possible for you to create a Guest account for me (ebr) so I can see if I can reproduce the problem? Thanks. Link to comment Share on other sites More sharing options...
wsramahi 1 Posted October 27, 2017 Author Share Posted October 27, 2017 I sent a PM for access details, its a normal user not a guest user. Many thx for helping with this issue. Link to comment Share on other sites More sharing options...
ebr 14863 Posted October 27, 2017 Share Posted October 27, 2017 Thanks. I think the problem is that there is no guide data for most of your channels. The two channels that have guide data play fine. That appears to be a deficiency in the app right now that we will need to look at. Thanks. Link to comment Share on other sites More sharing options...
wsramahi 1 Posted October 27, 2017 Author Share Posted October 27, 2017 Thanks. I think the problem is that there is no guide data for most of your channels. The two channels that have guide data play fine. That appears to be a deficiency in the app right now that we will need to look at. Thanks. glad you identify the issue, hope the fix will released soon Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
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