cowszero 0 Posted October 20, 2017 Share Posted October 20, 2017 Set up sync with Google Drive. Worked fine with a TV show and AppleTV so I synced a movie but the movie won't load in the AppleTV app. I select the thumbnail and get a white screen and spinning disc. For movies not sync'd the movie information page comes up immediately. Looking at the log it appears that the movie's file on Google Drive is not found (see below). I tried it with a different movie, only I checked to see if it worked on AppleTV before the sync. It did. Then I sync'd and now I just get the white screen with title and spinning disc. Any ideas? 2017-10-20 04:24:26.298 Error HttpServer: Error processing request *** Error Report *** Version: 3.2.33.0 Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /config -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe Operating system: Unix 3.16.0.4 64-Bit OS: True 64-Bit Process: True User Interactive: False Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Sun Oct 8 11:30:16 UTC 2017) Processor count: 24 Program data path: /config Application directory: /usr/lib/emby-server/bin The service drive has thrown an exception: Google.GoogleApiException: Google.Apis.Requests.RequestError File not found: 0ByXi_O5oGouiU1ZTWWYySEdjc2s [404] Errors [ Message[File not found: 0ByXi_O5oGouiU1ZTWWYySEdjc2s] Location[file - other] Reason[notFound] Domain[global] ] at Google.Apis.Requests.ClientServiceRequest`1+<ParseResponse>d__27[TResponse].MoveNext () [0x00151] in <b495e81126204a1a87aa1cd5f52816ba>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Google.Apis.Requests.ClientServiceRequest`1+<ExecuteAsync>d__23[TResponse].MoveNext () [0x0010a] in <b495e81126204a1a87aa1cd5f52816ba>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at MediaBrowser.Plugins.GoogleDrive.GoogleDriveService+<GetFile>d__14.MoveNext () [0x00076] in <b495e81126204a1a87aa1cd5f52816ba>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at MediaBrowser.Plugins.GoogleDrive.GoogleDriveService+<CreateDownloadUrl>d__9.MoveNext () [0x00090] in <b495e81126204a1a87aa1cd5f52816ba>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at MediaBrowser.Plugins.GoogleDrive.GoogleDriveServerSyncProvider+<GetSyncedFileInfo>d__13.MoveNext () [0x000c6] in <b495e81126204a1a87aa1cd5f52816ba>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.Sync.SyncedMediaSourceProvider+<OpenMediaSource>d__7.MoveNext () [0x001c8] in <775c4c70ac45494db4a823da17490317>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.Implementations.Library.MediaSourceManager+<OpenLiveStream>c__async4.MoveNext () [0x00133] in <e6073f6362c94f3fb1c36e4603f53418>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.MediaEncoding.Api.MediaInfoService+<OpenMediaSource>d__13.MoveNext () [0x000a1] in <ccd2ae8ee598477d88af74c02d3c68b3>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.MediaEncoding.Api.MediaInfoService+<GetPlaybackInfo>d__15.MoveNext () [0x0049a] in <ccd2ae8ee598477d88af74c02d3c68b3>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.MediaEncoding.Api.MediaInfoService+<Post>d__17.MoveNext () [0x00070] in <ccd2ae8ee598477d88af74c02d3c68b3>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.Implementations.Services.ServiceExecGeneral+<Execute>c__async0.MoveNext () [0x0015f] in <e6073f6362c94f3fb1c36e4603f53418>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.Implementations.Services.ServiceHandler+<ProcessRequestAsync>c__async1.MoveNext () [0x0016b] in <e6073f6362c94f3fb1c36e4603f53418>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00756] in <e6073f6362c94f3fb1c36e4603f53418>:0 Google.GoogleApiException at Google.Apis.Requests.ClientServiceRequest`1+<ParseResponse>d__27[TResponse].MoveNext () [0x00151] in <b495e81126204a1a87aa1cd5f52816ba>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Google.Apis.Requests.ClientServiceRequest`1+<ExecuteAsync>d__23[TResponse].MoveNext () [0x0010a] in <b495e81126204a1a87aa1cd5f52816ba>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at MediaBrowser.Plugins.GoogleDrive.GoogleDriveService+<GetFile>d__14.MoveNext () [0x00076] in <b495e81126204a1a87aa1cd5f52816ba>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter`1[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at MediaBrowser.Plugins.GoogleDrive.GoogleDriveService+<CreateDownloadUrl>d__9.MoveNext () [0x00090] in <b495e81126204a1a87aa1cd5f52816ba>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at MediaBrowser.Plugins.GoogleDrive.GoogleDriveServerSyncProvider+<GetSyncedFileInfo>d__13.MoveNext () [0x000c6] in <b495e81126204a1a87aa1cd5f52816ba>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.Sync.SyncedMediaSourceProvider+<OpenMediaSource>d__7.MoveNext () [0x001c8] in <775c4c70ac45494db4a823da17490317>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.Implementations.Library.MediaSourceManager+<OpenLiveStream>c__async4.MoveNext () [0x00133] in <e6073f6362c94f3fb1c36e4603f53418>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.MediaEncoding.Api.MediaInfoService+<OpenMediaSource>d__13.MoveNext () [0x000a1] in <ccd2ae8ee598477d88af74c02d3c68b3>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.MediaEncoding.Api.MediaInfoService+<GetPlaybackInfo>d__15.MoveNext () [0x0049a] in <ccd2ae8ee598477d88af74c02d3c68b3>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.MediaEncoding.Api.MediaInfoService+<Post>d__17.MoveNext () [0x00070] in <ccd2ae8ee598477d88af74c02d3c68b3>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.Implementations.Services.ServiceExecGeneral+<Execute>c__async0.MoveNext () [0x0015f] in <e6073f6362c94f3fb1c36e4603f53418>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1+ConfiguredTaskAwaiter[TResult].GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.Implementations.Services.ServiceHandler+<ProcessRequestAsync>c__async1.MoveNext () [0x0016b] in <e6073f6362c94f3fb1c36e4603f53418>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess (System.Threading.Tasks.Task task) [0x0004e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (System.Threading.Tasks.Task task) [0x0002e] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd (System.Threading.Tasks.Task task) [0x0000b] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at System.Runtime.CompilerServices.ConfiguredTaskAwaitable+ConfiguredTaskAwaiter.GetResult () [0x00000] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Emby.Server.Implementations.HttpServer.HttpListenerHost+<RequestHandler>c__async0.MoveNext () [0x00756] in <e6073f6362c94f3fb1c36e4603f53418>:0 Link to comment Share on other sites More sharing options...
Luke 36887 Posted October 20, 2017 Share Posted October 20, 2017 I would check your Google drive to make sure the file is actually there. Google may have removed it. Link to comment Share on other sites More sharing options...
cowszero 0 Posted October 20, 2017 Author Share Posted October 20, 2017 Hi, Luke. Thanks for the quick reply. I can see the .mp4 file and the subtitle files, too, on Google Drive under Emby Sync->My Server->Genera-Medium->Videos. I can also see the titles in the data.json file. But what I see on Google drive is the actual movie title in the file name not the unique ID in the 404 message. If I search the data.json file for the unique ID then I see it under the Additional Files array for the video: *** Error Report *** Version: 3.2.33.0 Command line: /usr/lib/emby-server/bin/MediaBrowser.Server.Mono.exe -programdata /config -ffmpeg /bin/ffmpeg -ffprobe /bin/ffprobe Operating system: Unix 3.16.0.4 64-Bit OS: True 64-Bit Process: True User Interactive: False Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Sun Oct 8 11:30:16 UTC 2017) Processor count: 24 Program data path: /config Application directory: /usr/lib/emby-server/bin The service drive has thrown an exception: Google.GoogleApiException: Google.Apis.Requests.RequestError File not found: 0ByXi_O5oGouiLXlSSHZ6RkNiMEk [404] Errors [ Message[File not found: 0ByXi_O5oGouiLXlSSHZ6RkNiMEk] Location[file - other] Reason[notFound] Domain[global] ] and from the data.json [ { "Item": {...}, "LocalPath": "My Server/General-Medium/Videos/Allied/Allied.mp4", ... "UserIdsWithAccess": [], "AdditionalFiles": [ "0ByXi_O5oGouiTFhpYzJNcXZpbEk", "0ByXi_O5oGouiRXJUNTE0ODhvajg", "0ByXi_O5oGouiLXlSSHZ6RkNiMEk", "0ByXi_O5oGouiMU90M0VXQnNicUE", "0ByXi_O5oGouiWFhBdmg2elhDOG8", "0ByXi_O5oGouiVE1faTNOMnZNQ3M", "0ByXi_O5oGouibU5qd09WZ0U1N1U", "0ByXi_O5oGouiMFFSZlRYSWdjcHM", "0ByXi_O5oGouiT0pkVlYzWTIzaVE", "0ByXi_O5oGouiS0FSaXBkTlVFWk0", "0ByXi_O5oGouiVVVpREtiUEVzcTQ", "0ByXi_O5oGouialJ6MXMta0J2cnc", "0ByXi_O5oGouiQ1JRekFicUNRVFU", "0ByXi_O5oGouiR1QwT3dtNjlYOVE", "0ByXi_O5oGouiRzREcVhNcFVzbUE", "0ByXi_O5oGouicXlqcmpYMUVUNWs", "0ByXi_O5oGouieWJGa0hDeGpwaHM", "0ByXi_O5oGouibTlqZDBTTjFFX00", "0ByXi_O5oGouiRnhUbGxFbG1LOFk", "0ByXi_O5oGouiMVd5Q01pZVlIeVE", "0ByXi_O5oGouib2NGTjlYNnBrR3M", "0ByXi_O5oGouiLTRFdlktMXZ0Rkk", "0ByXi_O5oGouiZWlFYXFtLWRjZGM", "0ByXi_O5oGouiVUx5Z1N3dUFKR00", "0ByXi_O5oGouiQmE2S2RrQVk1RUU", "0ByXi_O5oGouiVjRKTE5JSldkMkE" ] } ] There are 26 strings in the Additional Files array but there are only 25 files visible in the Google Drive directory (1x .mp4 and 24x .srt/.vtt). That error and JSON was from the second title I tried but which had the same behaviour (white screen, spinning disc when brining up the info page on AppleTV). I also tried a 3rd title, this one without any subtitles in it. It works fine after the sync, its info page comes up immediately on the appletv. It's Additional Files array is empty in the data.json. Link to comment Share on other sites More sharing options...
ebr 14862 Posted October 20, 2017 Share Posted October 20, 2017 Is the app still responsive when this happens? Meaning, you can back out of the screen to where you were? Link to comment Share on other sites More sharing options...
cowszero 0 Posted October 20, 2017 Author Share Posted October 20, 2017 Is the app still responsive when this happens? Meaning, you can back out of the screen to where you were? Yes. I cannot go into the particular movie's info page but I can menu back up and select a different title. Link to comment Share on other sites More sharing options...
Luke 36887 Posted October 20, 2017 Share Posted October 20, 2017 what if you try deleting the sync job and resyncing it? Link to comment Share on other sites More sharing options...
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