ebr 14904 Posted November 6, 2017 Share Posted November 6, 2017 You should have received an email from Apple. Did you...? Link to comment Share on other sites More sharing options...
nkhanh68@gmail.com 2 Posted November 6, 2017 Share Posted November 6, 2017 Yes, I got it. Playback for the recordings are looking good. Live TV seems to be stuck when I tried tune to the channel, i.e. ESPN HD, CNN HD etc... It's never open and the app's eventually came back with "An error occurred loading this content". I have restarted Emby server and also Emby App Thank you. Link to comment Share on other sites More sharing options...
nkhanh68@gmail.com 2 Posted November 6, 2017 Share Posted November 6, 2017 Here are the logs server-63645558254.txt ffmpeg-transcode-d39ef6cd-560c-4e40-a312-de5a7c7c2220.txt 1 Link to comment Share on other sites More sharing options...
Zodler 18 Posted November 6, 2017 Share Posted November 6, 2017 I also have this problem as mentioned in the HDR thread. Link to comment Share on other sites More sharing options...
Sarithz 2 Posted November 8, 2017 Share Posted November 8, 2017 I had the same issue with all my media. I signed out of Emby connect and restarted the app and connected to my server manually. Now all my media is direct playing whereas before everything was being transcoded at a 1.5 mbit setting regardless. Sent from my iPad using Tapatalk Link to comment Share on other sites More sharing options...
Luke 37019 Posted November 8, 2017 Share Posted November 8, 2017 I had the same issue with all my media. I signed out of Emby connect and restarted the app and connected to my server manually. Now all my media is direct playing whereas before everything was being transcoded at a 1.5 mbit setting regardless. Sent from my iPad using Tapatalk This particular issue is resolved for the next update to the app, thanks. Link to comment Share on other sites More sharing options...
DNM 3 Posted November 8, 2017 Share Posted November 8, 2017 Awesome, I was just about to post about the quality...trying to catch up to latest. I’ll try again on ATV 4th gen. Any feedback yet on ATV 4K...still no playback yet. Link to comment Share on other sites More sharing options...
Luke 37019 Posted November 8, 2017 Share Posted November 8, 2017 Awesome, I was just about to post about the quality...trying to catch up to latest. I’ll try again on ATV 4th gen. Any feedback yet on ATV 4K...still no playback yet. Have you reported an issue about this? thanks. Link to comment Share on other sites More sharing options...
DNM 3 Posted November 8, 2017 Share Posted November 8, 2017 (edited) Have you reported an issue about this? thanks.Yes, on this forum thread...see “tvOS Beta 11.2”. Very new to your forums and EMBY. So very glad to have an alternative to Plex. So far, I’m very impressed with your progress...at least on OSX...last tested 2015/2016 and had multiple problems, no longer. Thank you for the quick response. Hope to adopt EMBY as my Media Manager, great so far. Edited November 8, 2017 by DNM Link to comment Share on other sites More sharing options...
ebr 14904 Posted November 8, 2017 Share Posted November 8, 2017 This should be fixed with version 1.1.06 of the app. Link to comment Share on other sites More sharing options...
simonhancock 15 Posted November 14, 2017 Share Posted November 14, 2017 This particular issue is resolved for the next update to the app, thanks. Have you got an eta? Link to comment Share on other sites More sharing options...
Luke 37019 Posted November 14, 2017 Share Posted November 14, 2017 It's been released already. 1 Link to comment Share on other sites More sharing options...
simonhancock 15 Posted November 14, 2017 Share Posted November 14, 2017 (edited) It's been released already.1.1.06? I’m having the problem where the same file is transcoding to 1.9mbps on Apple TV 4 (1.1.06, emby connect, guest user) where as the file direct streams to emby iOS 1.4.4. I have 100mbps upload and the guest has 100mbps download so that shouldn’t be limiting it. Edited November 14, 2017 by simonhancock Link to comment Share on other sites More sharing options...
Luke 37019 Posted November 14, 2017 Share Posted November 14, 2017 I would suggest having your guest check their app settings and see what their bitrate setting is configured to. If it's on Auto, try telling your guest to configure it to a value that you think can be handled. For example, have them try 5 mbps, and if things play well try 10, etc. 1 Link to comment Share on other sites More sharing options...
simonhancock 15 Posted November 14, 2017 Share Posted November 14, 2017 I would suggest having your guest check their app settings and see what their bitrate setting is configured to. If it's on Auto, try telling your guest to configure it to a value that you think can be handled. For example, have them try 5 mbps, and if things play well try 10, etc. Thanks Luke, I’ll give it a go! Link to comment Share on other sites More sharing options...
simonhancock 15 Posted November 14, 2017 Share Posted November 14, 2017 Increasing the bitrate even up to 40mbps on the appletv has no effect, the file is still being transcoded to 3.8mbps with this particular video (same as on auto). The same file is playing direct play fine to my iPhone over 4g. Other guests are all playing fine without transcoding (windows/kodi). It certainly seems to be a problem with the appletv app. Link to comment Share on other sites More sharing options...
ebr 14904 Posted November 14, 2017 Share Posted November 14, 2017 Increasing the bitrate even up to 40mbps on the appletv has no effect, the file is still being transcoded to 3.8mbps with this particular video (same as on auto). The same file is playing direct play fine to my iPhone over 4g. Other guests are all playing fine without transcoding (windows/kodi). It certainly seems to be a problem with the appletv app. Can we please see the media info from the web app for this particular item? Thanks. 1 Link to comment Share on other sites More sharing options...
simonhancock 15 Posted November 14, 2017 Share Posted November 14, 2017 Can we please see the media info from the web app for this particular item? Thanks. LanguageengCodecAAC ProfileLC Layoutstereo Channels2 ch Bitrate192 kbps Sample rate48000 Hz DefaultYes TitleEng AAC stereo Default Video CodecH264 AVCYes ProfileHigh Level40 Resolution1912x1080 Aspect ratio16:9 AnamorphicNo InterlacedNo Framerate25 Bitrate5210 kbps Bit depth8 bit Pixel formatyuv420p Ref frames1 NAL4 Containermkv Link to comment Share on other sites More sharing options...
ebr 14904 Posted November 14, 2017 Share Posted November 14, 2017 And the transcode log that corresponded with the above playback experience? Link to comment Share on other sites More sharing options...
simonhancock 15 Posted November 14, 2017 Share Posted November 14, 2017 I think this is the right file. Link to comment Share on other sites More sharing options...
ebr 14904 Posted November 14, 2017 Share Posted November 14, 2017 No file... Link to comment Share on other sites More sharing options...
simonhancock 15 Posted November 14, 2017 Share Posted November 14, 2017 No file... I think this got it Log.txt Link to comment Share on other sites More sharing options...
Luke 37019 Posted November 15, 2017 Share Posted November 15, 2017 And the corresponding emby server log? thanks. Link to comment Share on other sites More sharing options...
Luke 37019 Posted November 15, 2017 Share Posted November 15, 2017 Ok, looking into it, thanks. Link to comment Share on other sites More sharing options...
ebr 14904 Posted November 15, 2017 Share Posted November 15, 2017 Hi. Are you in the Apple TV beta? If so, you can re-start the app and try this again. Thanks. Link to comment Share on other sites More sharing options...
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