bug with subtitle

[notkaa 1]

Hello !

I've trouble with subtitles in Apple Tv and only in the Apple Tv. I've made au screen capture to show you.

I select subtitle extraction in transcode server option. When I deselect this option, no more trouble in Apple Tv subtitle but no more subtitle in web app.

 

 

Can you help me ?

Many thank's

 

[ebr 14903]

Hi.  What version of the app (shown in user menu)?

 

I believe we have fixed this in the next release.  Thanks.

[notkaa 1]

Thanks for you're quick reply !

I have the last version from the TVOS App Store;

Have you a date for the publication of the next release ?

[ebr 14903]

No but, hopefully, soon.

[AdrianW 1052]

Just hijacking this thread...
 
Subtitles in the ATV app are incredibly small and too high - I tried configuring using the Apple TV subtitle settings - but that made no difference. Is it possible to configure the size of subs in the new app?
 
I'm using basic unformatted SRT subs.
 
-edit-
I just noticed that subs weren't actually being displayed by the ATV - when I turned them on they do use the ATV subtitle formatting - BUT because the particular title I was playing was getting transcoded on the server, and pretty sure the server was encoding the subs into the stream.
 

 
Another issue I noticed - if I stop playing a video while subtitles are on screen, the next video without subtitles will start with that subtitle line showing and it won't go away.

Edited October 19, 2017 by AdrianW