No compatible streams available

[beatter 4]

I was just trying to watch Outlander through Emby on my Roku and am having some issues when auto-playing the next episode where it gives me the following error message:

 

No compatible streams are currently available.

Please try again later or contact your system administrator for details.

 

This occurred first with s02e02. Episode 1 played through fine, then when it tried to play episode 2 it popped up the error. An interesting thing is, after clicking okay on the initial error, then episode 1 started over again. After backing out and clicking play on episode 2, the error message consistently popped up until I restarted the Roku app. After restarted the app, I could play episode 2 with no issue. Then, the issue reoccurred when switching to episode 3.

 

In the log attached, here's a rough timeline for 2017-09-29:

• 16:00 - Initial error message occurred
• 16:01 - Successful playback from the webapp of s02e02
• 16:06 - Successful playback of s02e02 after restarting the app
• 17:17 - error occurred again for s02e03

During the time between the initial error and the restarting of the app, I attempted playback several times and each time, after clicking okay on the dialog, the log states that Playback was stopped for s02e01 even though I was attempting to play s02e02. Same with s02e03, it says playback was stopped for s02e02.

 

The issue does persist through a server restart, and appears to only be remedied by an app restart. It does not affect all shows, I have been able to watch several shows with auto-play within the past couple of days since my server was updated to its current version.

 

My device/UserAgent is: Roku/DVP-7.70 (247.70E04135A)

with app version: Roku SG 3.0.41

server version is: 3.2.32.0

 

I've attached the server log as well as the relevant .nfo files. Let me know if any more information is needed.

 

Thanks!

server-63642277031.txt

Outlander nfos.zip