schogobong 3 Posted December 16, 2018 Share Posted December 16, 2018 Sure thing:) is there an update functionality or do I just remove the old version and install the new one? Link to comment Share on other sites More sharing options...
Luke 37059 Posted December 16, 2018 Author Share Posted December 16, 2018 You can just install on top of your existing version. Thanks. Link to comment Share on other sites More sharing options...
schogobong 3 Posted December 16, 2018 Share Posted December 16, 2018 Hi Luke, thanks for your reply! How can I do that? Because usually when I install an external package there is going to be a second installation. How do I install it on top of the existing version? Best, schogobong Link to comment Share on other sites More sharing options...
Luke 37059 Posted December 16, 2018 Author Share Posted December 16, 2018 You just install it again. It is the same application so it will just be over the top. Link to comment Share on other sites More sharing options...
schogobong 3 Posted December 16, 2018 Share Posted December 16, 2018 Didn't know that that worked - thanks! Unfortunately, the issues persist. Please find attached the most recent log file, after trying to play a movie. Log 20181216.txt Link to comment Share on other sites More sharing options...
Luke 37059 Posted December 16, 2018 Author Share Posted December 16, 2018 It looks like you used our 64-bit install package, but this is not an x64 unit. Is that correct? Link to comment Share on other sites More sharing options...
schogobong 3 Posted December 17, 2018 Share Posted December 17, 2018 Honestly, no idea.. It's a QNAP TS-431P with a Annapura Labs Alpine AL212 Dual-core ARM cortex-A15 CPU. I just downloaded the emby package listed under "QNAP ARM X41, X31+, X31P, X28, X35 - BETA" . I assumed the X31P referred to the 431P as well? Which package would you suggest I use? Link to comment Share on other sites More sharing options...
Luke 37059 Posted December 17, 2018 Author Share Posted December 17, 2018 Honestly, no idea.. It's a QNAP TS-431P with a Annapura Labs Alpine AL212 Dual-core ARM cortex-A15 CPU. I just downloaded the emby package listed under "QNAP ARM X41, X31+, X31P, X28, X35 - BETA" . I assumed the X31P referred to the 431P as well? Which package would you suggest I use? The QNAP numbering is confusing. It looks like your architecture is armv7, which means you need either the x31 or x41 package, but I'm not sure which. I would just start by choosing one and trying it. Thanks. Link to comment Share on other sites More sharing options...
schogobong 3 Posted December 17, 2018 Share Posted December 17, 2018 It is indeed thanks for your help though Luke! I'm hoping to get a chance to try it today and will let you know. Link to comment Share on other sites More sharing options...
trodarte 0 Posted December 17, 2018 Share Posted December 17, 2018 Will there be a package for the ts-x28a based architecture on Armv8 with Realtek RTD1296? uname shows up as aarch64 but the current x31 and x41 packages do not install on my ts-328, which is similar to the ts-228a and ts-128a. Plex is working on on a beta that supports these devices, but I prefer Emby. I think Synology has some devices based on this chip too. There is built in hardware decoding/transcoding with this chipset, so hope to be able to use it one day. Link to comment Share on other sites More sharing options...
schogobong 3 Posted December 17, 2018 Share Posted December 17, 2018 Allright... So x41 is the one that was already installed, so I tried x31 - which was incompatible. Just to be sure I installed x41 again, but am still experiencing the same issues. May I ask why you thought that I had the x64 package installed? Because I was already using the x41 package. Maybe that indicates something (says the guy who has no clue...but, you know...)? Link to comment Share on other sites More sharing options...
alucryd 216 Posted December 17, 2018 Share Posted December 17, 2018 Will there be a package for the ts-x28a based architecture on Armv8 with Realtek RTD1296? uname shows up as aarch64 but the current x31 and x41 packages do not install on my ts-328, which is similar to the ts-228a and ts-128a. Plex is working on on a beta that supports these devices, but I prefer Emby. I think Synology has some devices based on this chip too. There is built in hardware decoding/transcoding with this chipset, so hope to be able to use it one day. We don't have an aarch64 package for qnap yet, but it's certainly feasible. We're currently adding support for more and more aarch64 devices. Link to comment Share on other sites More sharing options...
Luke 37059 Posted December 17, 2018 Author Share Posted December 17, 2018 Allright... So x41 is the one that was already installed, so I tried x31 - which was incompatible. Just to be sure I installed x41 again, but am still experiencing the same issues. May I ask why you thought that I had the x64 package installed? Because I was already using the x41 package. Maybe that indicates something (says the guy who has no clue...but, you know...)? I determined this based on the server log. Link to comment Share on other sites More sharing options...
Luke 37059 Posted December 17, 2018 Author Share Posted December 17, 2018 Allright... So x41 is the one that was already installed, so I tried x31 - which was incompatible. Just to be sure I installed x41 again, but am still experiencing the same issues. May I ask why you thought that I had the x64 package installed? Because I was already using the x41 package. Maybe that indicates something (says the guy who has no clue...but, you know...)? Now that you have x41 installed, can you please attach the emby server log? thanks. Link to comment Share on other sites More sharing options...
alucryd 216 Posted December 17, 2018 Share Posted December 17, 2018 (edited) It's probably the x31 packages he needs, however it looks like ffmpeg doesn't work at all. I'm wondering about the "no such file or directory" though. @@schogobong Could you SSH into your device and check whether the ffmpeg binary is actually present in the installed package? Edited December 17, 2018 by alucryd Link to comment Share on other sites More sharing options...
schogobong 3 Posted December 17, 2018 Share Posted December 17, 2018 Now that you have x41 installed, can you please attach the emby server log? thanks. Hi Luke, this is the log with Emby x41. Log 20181217.txt Link to comment Share on other sites More sharing options...
schogobong 3 Posted December 17, 2018 Share Posted December 17, 2018 It's probably the x31 packages he needs, however it looks like ffmpeg doesn't work at all. I'm wondering about the "no such file or directory" though. @@schogobong Could you SSH into your device and check whether the ffmpeg binary is actually present in the installed package? How would I figure that out? I have never done anything like that I could probably figure out the SSH part, but the rest is going to be tricky. Thank you for your support alucryd! Link to comment Share on other sites More sharing options...
Luke 37059 Posted December 18, 2018 Author Share Posted December 18, 2018 @@trodarte, ask and you shall receive, arm64 package for QNAP ! https://github.com/MediaBrowser/Emby.Releases/releases/download/3.6.0.79/emby-server-qnap_3.6.0.79_arm_64.qpkg Please try it out and let us know how it goes. Thanks ! Link to comment Share on other sites More sharing options...
trodarte 0 Posted December 18, 2018 Share Posted December 18, 2018 So far so good. It installed and its running. Will set it up and test playing some media. Link to comment Share on other sites More sharing options...
Luke 37059 Posted December 18, 2018 Author Share Posted December 18, 2018 Thanks for the feedback ! Link to comment Share on other sites More sharing options...
trodarte 0 Posted December 18, 2018 Share Posted December 18, 2018 Wow. everything is just working. i dont think it can use the hardware decoders/encoders built in to Realtek RTD1296 yet, but that's not a big issue for me at the moment. In Transcoding settings, it just seems to only list H.264 (AVC) ARM V4L2 H.264 in Preferred Hardware Encoders, but nothing in Preferred Hardware Decoders. Most of my media is directplay and directstream (due to audio differences at different players) and that is all working just fine. FYI. I had just finished setting up the docker release for arm64 and was going to use that for now, but it did have some additional memory overhead since I have to run Container Station. Now that I can run Emby as a native app, it brings down my memory usage a bit. Link to comment Share on other sites More sharing options...
Luke 37059 Posted December 18, 2018 Author Share Posted December 18, 2018 Wow. everything is just working. i dont think it can use the hardware decoders/encoders built in to Realtek RTD1296 yet, but that's not a big issue for me at the moment. In Transcoding settings, it just seems to only list H.264 (AVC) ARM V4L2 H.264 in Preferred Hardware Encoders, but nothing in Preferred Hardware Decoders. Most of my media is directplay and directstream (due to audio differences at different players) and that is all working just fine. FYI. I had just finished setting up the docker release for arm64 and was going to use that for now, but it did have some additional memory overhead since I have to run Container Station. Now that I can run Emby as a native app, it brings down my memory usage a bit. Can you please attach the emby server log, as well as the hardware detect log? Thanks ! Link to comment Share on other sites More sharing options...
trodarte 0 Posted December 18, 2018 Share Posted December 18, 2018 Here you go. Thx. hardware_detection-63680726625.txt embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37059 Posted December 18, 2018 Author Share Posted December 18, 2018 Here you go. Thx. @@softworkz any thoughts? Link to comment Share on other sites More sharing options...
trodarte 0 Posted December 18, 2018 Share Posted December 18, 2018 don't know if this helps, but when I run the switch -hwaccels on your custom ffmpeg 4.0.2, i get nothing back. If I run it again ffmpeg 4.1 from qnapclub I get back two results. maybe when you upgrade emby ffmpeg to 4.1, support will be included? [/share/CACHEDEV1_DATA/.qpkg/EmbyServer] # bin/ffmpeg -hide_banner -hwaccels Hardware acceleration methods: [/share/CACHEDEV1_DATA/.qpkg/EmbyServer] # cd .. [/share/CACHEDEV1_DATA/.qpkg] # cd ffmpeg/ [/share/CACHEDEV1_DATA/.qpkg/ffmpeg] # ./ffmpeg -hide_banner -hwaccels Hardware acceleration methods: vdpau vaapi Link to comment Share on other sites More sharing options...
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