sproon 0 Posted September 18, 2017 Share Posted September 18, 2017 Hello, I have enabled cinema mode in emby to play local trailers and I also have radeon's plugin to grab all the youtube videos for all the movies I own. Ever since I enabled this feature, it works for some, but others it fails to play and just goes back to the movie details page. I have noticed that in the logs, it is trying to grab the trailer from the wrong subdirectory. The following is my setup: Movies Hocus Pocus Hocus Pocus.mkv Hocus Pokus-trailer.mp4 etc... The logs indicate that it looking for the file in the Movies directory. Can I force a refresh for trailer file locations? 2017-09-18 14:07:32.920 Info HttpResultFactory: Transmit file /media/Videos/Movies/Hocus Pocus-trailer.mp42017-09-18 14:07:32.922 Error HttpServer: Error processing request*** Error Report ***Version: 3.2.30.0Command line: /usr/pbi/emby-amd64/lib/emby-server/MediaBrowser.Server.Mono.exe -ffmpeg /usr/pbi/emby-amd64/bin/ffmpeg -ffprobe /usr/pbi/emby-amd64/bin/ffprobe -programdata /var/db/emby-serverOperating system: Unix 11.0.0.064-Bit OS: True64-Bit Process: TrueMono: 4.6.1 (Stable 4.6.1.5/ef43c15 Mon Jun 12 05:53:22 UTC 2017)Processor count: 6Program data path: /var/db/emby-serverApplication directory: /usr/pbi/emby-amd64/lib/emby-serverSystem.IO.FileNotFoundException: Could not find file "/media/Videos/Movies/Hocus Pocus-trailer.mp4".File name: '/media/Videos/Movies/Hocus Pocus-trailer.mp4' at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.Boolean anonymous, System.IO.FileOptions options) [0x0021a] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 at System.IO.FileStream..ctor (System.String path, System.IO.FileMode mode, System.IO.FileAccess access, System.IO.FileShare share, System.Int32 bufferSize, System.IO.FileOptions options) [0x00000] in <dca3b561b8ad4f9fb10141d81b39ff45>:0 at (wrapper remoting-invoke-with-check) System.IO.FileStream:.ctor (string,System.IO.FileMode,System.IO.FileAccess,System.IO.FileShare,int,System.IO.FileOptions) at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileStream (System.String path, MediaBrowser.Model.IO.FileOpenMode mode, MediaBrowser.Model.IO.FileAccessMode access, MediaBrowser.Model.IO.FileShareMode share, MediaBrowser.Model.IO.FileOpenOptions fileOpenOptions) [0x00048] in <bca8b5d7021b4938b7d817ac76d90e79>:0 at SocketHttpListener.Net.HttpResponseStream+<TransmitFileManaged>c__async2.MoveNext () [0x0006f] in <374c22ee1ada4254b1488dcd444aa721>:0 Link to comment Share on other sites More sharing options...
Luke 36879 Posted September 18, 2017 Share Posted September 18, 2017 What happens if you manually download a trailer and put it in the proper location, scan the library, and try to play it. What happens then? Link to comment Share on other sites More sharing options...
sproon 0 Posted September 18, 2017 Author Share Posted September 18, 2017 It doesn't seem to be an issue with trailers in a wrong location, I don't have anything other than movie folders based on the standard nameing convention for emby in the Movies directory. The permissions are set globally as well. I did a full scan of the Movies directory and it appears to not have helped. Here is some more information on the issue: This seems to happen about 50% every time I start to play a movie and cinema mode begins to play a random trailer. What is even more confusing is that when I navigate to the movie and play the trailer from the movie details screen, it plays just fine. So it seems to be a disconnect between where cinema mode thinks the location of the trailer is vs the metadata. I also used to have all my movies as files in the Movie directory, but moved them to subdirectories so that I can take advantage of radeon's tools so that could have caused the confusion too. root@freenas:/mnt/backup/jails/emby_1/media/Videos/Movies/Hocus Pocus # ls -ltotal 4321050drwxrwxr-x+ 2 emby embyshare 3 Sep 3 22:25 backdrops-rwxrwxr-x+ 1 emby embyshare 1862772 Sep 3 22:26 Hocus Pocus-trailer.mp4-rwxrwxr-x+ 1 sproon embyshare 4420799456 Mar 9 2016 Hocus Pocus.mkv-rwxrwxr-x+ 1 emby embyshare 898379 Sep 3 20:43 theme.mp3 Link to comment Share on other sites More sharing options...
Luke 36879 Posted September 18, 2017 Share Posted September 18, 2017 Can you please still try this? thanks. Link to comment Share on other sites More sharing options...
sproon 0 Posted September 18, 2017 Author Share Posted September 18, 2017 Sure, but how can I get it to play that specific trailer that I redownload when cinema mode will randomly play a trailer? I have a 1/700 chance of hitting the same one. Link to comment Share on other sites More sharing options...
Luke 36879 Posted September 18, 2017 Share Posted September 18, 2017 Ok i think what's happening is after you moved the file there is still an old entry hanging around in the database, so our cleanup procedures need to be looked at regarding that. thanks. Link to comment Share on other sites More sharing options...
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