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#1 Jdiesel OFFLINE  

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Posted 12 September 2017 - 09:19 PM

Not sure if this is a .Net Core issue or a Roku one but I am unable to access the settings page, just get a black screen with the Emby header. Only way to get out is to hit the home button to return to the Roku home screen.

 

 

https://emby.media/c...-core/?p=486571



#2 Jdiesel OFFLINE  

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Posted 12 September 2017 - 11:38 PM

Well now I seemed to have really messed something up. I can't connect to any server now. Loading the Emby app results in a black screen with a the Emby header too. Even tried doing a full factory reset on my Roku and I can't get into the app now. Was on the beta, tried installing stable app but I get the same thing.

Edited by Jdiesel, 12 September 2017 - 11:40 PM.


#3 Jdiesel OFFLINE  

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Posted 13 September 2017 - 01:16 AM

I was able to connect to my server using the BlueNeon app. After connecting with the BlueNeon app I was able to connect using the official app. I'm still not able to access the settings page and can't enable debugging to submit a logfile. I am now experiencing a flashing screen where posters and backdrops disappear and reappear. I don't experience this on the Mono version of the server, only the .Net Core version so maybe this should be taken back to the testing thread.

 

https://drive.google...OXNmY0pJNXhiR28


Edited by Jdiesel, 13 September 2017 - 01:16 AM.


#4 ebr ONLINE  

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Posted 13 September 2017 - 07:05 AM

Are you seeing these errors in your server log?

 

https://emby.media/c...lugin/?p=486954



#5 Jdiesel OFFLINE  

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Posted 13 September 2017 - 07:44 PM

Are you seeing these errors in your server log?

 

https://emby.media/c...lugin/?p=486954

 

No it doesn't appear so. Attached is a fresh logfile.

 

Restarted the server, connected with the Roku client which took about 10-15 seconds (usually is almost instant), noticed the flashing images right away, tried to open the settings to send a logfile, the app locked up.

Attached Files



#6 Happy2Play OFFLINE  

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Posted 13 September 2017 - 07:53 PM

What Roku version?  I can get to setting menu without issue on my Ultra using dotnet server.



#7 Happy2Play OFFLINE  

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Posted 13 September 2017 - 07:58 PM

Not sure if it makes a difference but I am on beta app 3.0.47.



#8 Jdiesel OFFLINE  

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Posted 13 September 2017 - 08:02 PM

I am on a beta firmware for the Fall update on my Premiere+. This is likely the cause or why others aren't seeing this but I only noticed this occuring recently when my firmware remained unchanged. I also don't experience this on my mono server.

Edited by Jdiesel, 13 September 2017 - 08:03 PM.


#9 Happy2Play OFFLINE  

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Posted 13 September 2017 - 08:04 PM

I am on a beta firmware for the Fall update on my Premiere+. This is likely the cause or why others aren't seeing this but I only noticed this occuring recently when my firmware remained unchanged. I also don't experience this on my mono server.

 

Which firmware as my Ultra is on 7.7 build 4144.



#10 Jdiesel OFFLINE  

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Posted 13 September 2017 - 08:16 PM

It's a 8.0 build. Roku makes you sign a NDA so I can't really give much for details.

#11 Happy2Play OFFLINE  

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Posted 13 September 2017 - 08:23 PM

No worries, so future firmware breaking more stuff then.



#12 Happy2Play OFFLINE  

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Posted 13 September 2017 - 08:28 PM

Guess verifying firmware will need to become a requirement.



#13 Luke OFFLINE  

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Posted 13 September 2017 - 09:10 PM

Does the same thing happen under plain http?



#14 Jdiesel OFFLINE  

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Posted 13 September 2017 - 09:17 PM

I will test under http

On a side note I was just notified that another client (Roku Premiere) on 7.7 4144 is doing the exact same thing so it appears it is not firmware related.

#15 Jdiesel OFFLINE  

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Posted 13 September 2017 - 09:40 PM

Since I am unable to access the settings I need to do a factory reset to clear the Emby app settings. Now after doing a factory reset I am once again not able to even bring up the Emby login screen. Last time I did this I needed to install and login using Blue Neon before I was able to get the the Emby login screen to show.

#16 Jdiesel OFFLINE  

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Posted 13 September 2017 - 10:10 PM

I am unable to connect with my Roku Premiere+, and another user is unable to connect with their Roku Premiere, but two other users on Roku 2's are currently connected. I can't really do any testing on my end as a result but I can create a test account if somebody wants to try connecting with their Roku.



#17 speechles ONLINE  

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Posted 13 September 2017 - 11:16 PM

The odd part is that blue neon works and fixes it. The main subtle difference between the two apps, one supports https (official emby) and one does not (blue neon). The old roku sdk1 cannot use https when sourcing images on gridscreens. Luke is already suspecting what the root cause is. It must be related to tls/https and migrating to the dotnet. This might be related to others reporting images flashing and their rokus stop displaying any images. The two might be inner-related with the same cause.

Sent from my Nexus 7 using Tapatalk

#18 Jdiesel OFFLINE  

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Posted 14 September 2017 - 03:21 AM

The odd part is that blue neon works and fixes it. The main subtle difference between the two apps, one supports https (official emby) and one does not (blue neon). The old roku sdk1 cannot use https when sourcing images on gridscreens. Luke is already suspecting what the root cause is. It must be related to tls/https and migrating to the dotnet. This might be related to others reporting images flashing and their rokus stop displaying any images. The two might be inner-related with the same cause.

Sent from my Nexus 7 using Tapatalk


I think it was just a fluke that the official app started working after I logged on via BlueNeon because I can no longer replicate that.


Any idea on how to reset the official app. I can no longer get the login screen to load even after doing a factory reset. I'd like to revert back to my Mono server until things get sorted out but I am unable to even change servers at this point.

#19 ebr ONLINE  

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Posted 14 September 2017 - 09:30 AM

Any idea on how to reset the official app. I can no longer get the login screen to load even after doing a factory reset. I'd like to revert back to my Mono server until things get sorted out but I am unable to even change servers at this point.

 

  1. Uninstall the app.
  2. Bring down your server so that the app won't find it automatically
  3. Start the Roku app and let it go to the Connect screen

 

Now you can bring up whichever server you want and manually connect to it.



#20 ebr ONLINE  

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Posted 14 September 2017 - 09:31 AM

 I can create a test account if somebody wants to try connecting with their Roku.

 

Sure, create a guest account for me (ebr).  Thanks.






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