lesensei 0 Posted September 3, 2017 Share Posted September 3, 2017 Hello, I just discovered Emby while looking for a better way to manage my movie collection both on the NAS and on kodi. It looks like it's working great and the initial movies scrape did retrieve every bit of info I could have expected, except images :-( When I try to choose the image manually, I can get to the screen that lists them all, but every item on that screen shows me the metadata (image origin, size, votes, ...) without displaying any image whatsoever. If I click on one of the items, I get the following error: "Error: SecureChannelFailure (SIGILL)". One such instance is with the following URL: https://mynasip:8920/emby/Images/Remote?imageUrl=https%3A%2F%2Fimage.tmdb.org%2Ft%2Fp%2Foriginal%2F4bUd3nUGD2XnhLkYNCXHFjPHEH5.jpg (I tried with and without HTTPS on my side, just in case, but it doesn't make a difference). The URL pointed to (https://image.tmdb.org/t/p/original/4bUd3nUGD2XnhLkYNCXHFjPHEH5.jpg) seems to work OK if I try to display it directly in my browser. If I modify the URL to https://mynasip:8920/emby/Images/Remote?imageUrl=http%3A%2F%2Fimage.tmdb.org%2Ft%2Fp%2Foriginal%2F4bUd3nUGD2XnhLkYNCXHFjPHEH5.jpg of course it does work, but I have yet to find where I can configure Emby to scrape images with an unsecured connection. Some context: this is on xpen DSM 5.2-5967 with Emby 3.2.30.0-1. Is there anything I can do to work around this ? I mean, the library would definitely look way better with the cover art :-) Thanks a lot for Emby, for reading this and for any help you might be able to provide. Link to comment Share on other sites More sharing options...
Luke 36999 Posted September 4, 2017 Share Posted September 4, 2017 Hi there, welcome. Can you please attach the emby server log? You can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks ! Link to comment Share on other sites More sharing options...
lesensei 0 Posted September 4, 2017 Author Share Posted September 4, 2017 (edited) Hello, Thanks for your reply. Sorry I didn't attach the server log, I should have thought of doing that. I know I should post the full log, but it's quite huge and I believe the following excerpt show the problem quite well. If necessary, I'll still post the full log, of course. 2017-09-04 00:18:06.726 Info App: MovieDbProvider: Finding id for item: Harry Potter Philosopher Stone 2017-09-04 00:18:06.726 Info HttpClient: HttpClientManager GET: https://api.themoviedb.org/3/search/movie?api_key=f6bd687ffa63cd282b6ff2c6877f2669&query=Harry+Potter+Philosopher+Stone&language=fr 2017-09-04 00:18:07.026 Info HttpClient: HttpClientManager GET: https://api.themoviedb.org/3/movie/671?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers&language=fr&include_image_language=fr,null,en 2017-09-04 00:18:07.380 Info HttpClient: HttpClientManager GET: https://api.themoviedb.org/3/movie/671?api_key=f6bd687ffa63cd282b6ff2c6877f2669&append_to_response=casts,releases,images,keywords,trailers 2017-09-04 00:18:07.516 Info HttpClient: HttpClientManager GET: https://image.tmdb.org/t/p/original/4bUd3nUGD2XnhLkYNCXHFjPHEH5.jpg 2017-09-04 00:18:07.530 Error HttpClient: Error SecureChannelFailure getting response from https://image.tmdb.org/t/p/original/4bUd3nUGD2XnhLkYNCXHFjPHEH5.jpg *** Error Report *** Version: 3.2.30.0 Command line: /var/packages/EmbyServer/target/server/MediaBrowser.Server.Mono.exe -package synology -programdata /var/packages/EmbyServer/target/var -ffmpeg /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/ffmpeg/bin/ffprobe -restartpath /var/packages/EmbyServer/scripts/restart Operating system: Unix 3.10.35.0 64-Bit OS: True 64-Bit Process: True Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Sat Apr 22 22:46:32 CST 2017) Processor count: 2 Program data path: /var/packages/EmbyServer/target/var Application directory: /volume1/@appstore/EmbyServer/releases/v3.2.30.0 System.Net.WebException: Error: SecureChannelFailure (SIGILL) ---> System.ExecutionEngineException: SIGILL at (wrapper managed-to-native) Mono.Btls.MonoBtlsSsl:mono_btls_ssl_connect (intptr) at Mono.Btls.MonoBtlsSsl.Connect () [0x00011] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Btls.MonoBtlsContext.DoProcessHandshake () [0x0002e] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x0000c] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncProtocolRequest asyncRequest, Mono.Net.Security.AsyncOperationStatus status) [0x00033] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (Mono.Net.Security.AsyncOperationStatus status) [0x00086] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation () [0x0000d] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.StartOperation () [0x00000] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Net.LazyAsyncResult lazyResult) [0x00083] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MobileAuthenticatedStream.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x0000c] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.Private.MonoSslStreamWrapper.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x00006] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MonoTlsStream.CreateStream (System.Byte[] buffer) [0x0006a] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 --- End of inner exception stack trace --- at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 System.Net.WebException at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 InnerException: System.ExecutionEngineException System.ExecutionEngineException: SIGILL at (wrapper managed-to-native) Mono.Btls.MonoBtlsSsl:mono_btls_ssl_connect (intptr) at Mono.Btls.MonoBtlsSsl.Connect () [0x00011] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Btls.MonoBtlsContext.DoProcessHandshake () [0x0002e] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x0000c] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncProtocolRequest asyncRequest, Mono.Net.Security.AsyncOperationStatus status) [0x00033] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (Mono.Net.Security.AsyncOperationStatus status) [0x00086] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation () [0x0000d] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.StartOperation () [0x00000] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Net.LazyAsyncResult lazyResult) [0x00083] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MobileAuthenticatedStream.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x0000c] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.Private.MonoSslStreamWrapper.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x00006] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MonoTlsStream.CreateStream (System.Byte[] buffer) [0x0006a] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at (wrapper managed-to-native) Mono.Btls.MonoBtlsSsl:mono_btls_ssl_connect (intptr) at Mono.Btls.MonoBtlsSsl.Connect () [0x00011] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Btls.MonoBtlsContext.DoProcessHandshake () [0x0002e] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x0000c] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncProtocolRequest asyncRequest, Mono.Net.Security.AsyncOperationStatus status) [0x00033] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (Mono.Net.Security.AsyncOperationStatus status) [0x00086] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation () [0x0000d] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.StartOperation () [0x00000] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Net.LazyAsyncResult lazyResult) [0x00083] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MobileAuthenticatedStream.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x0000c] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.Private.MonoSslStreamWrapper.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x00006] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MonoTlsStream.CreateStream (System.Byte[] buffer) [0x0006a] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 However, when I modify the URL to fetch the image without TLS, I get the following log: 2017-09-04 00:53:09.801 Info HttpServer: HTTP GET http://mynasip:8096/emby/Images/Remote?imageUrl=http%3A%2F%2Fimage.tmdb.org%2Ft%2Fp%2Foriginal%2F4bUd3nUGD2XnhLkYNCXHFjPHEH5.jpg. UserAgent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0 2017-09-04 00:53:09.803 Info HttpClient: HttpClientManager GET: http://image.tmdb.org/t/p/original/4bUd3nUGD2XnhLkYNCXHFjPHEH5.jpg 2017-09-04 00:53:10.677 Info HttpResultFactory: Transmit file /var/packages/EmbyServer/target/var/cache/remote-images/1/1dfa05d0-fb15-2204-ceb4-d61917e9427f.jpeg 2017-09-04 00:53:10.705 Info HttpServer: HTTP Response 200 to 192.168.1.11. Time: 904ms. http://mynasip:8096/emby/Images/Remote?imageUrl=http%3A%2F%2Fimage.tmdb.org%2Ft%2Fp%2Foriginal%2F4bUd3nUGD2XnhLkYNCXHFjPHEH5.jpg I haven't found a way to make the scraper use non-TLS connections simply by looking on the github, and I have no clue where the error comes from. From what I can tell trying both the api and the image URLs in the browser, the problem might come from the image URL using cloudflare. In that certificate, the *.tmdb.org CN is not the main one, only one of the alternate CNs. But I guess Mono doesn't have a problem with that, or I wouldn't be the only one facing this problem. So once again, no clue :-( Thanks for your help ! Edited September 4, 2017 by lesensei Link to comment Share on other sites More sharing options...
lesensei 0 Posted September 7, 2017 Author Share Posted September 7, 2017 Hello everyone, I figured that since stable Emby wasn't working here anyway, I might as well try the beta version. And so thanks to @@solabc16, I've installed version 3.2.30.8-1-beta. Now I'm getting a different error when loading a movie details page that crashes the Emby server (relevant logs attached). I've now updated my xpenology to DSM 6.0.2-8451, but the result is the same (SIGILL on external images loading with stable version, crash on movie details with beta version). What can I do to help find the source of the error(s) ? Regards, embysvr.stderr.txt Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 7, 2017 Share Posted September 7, 2017 Hello @@lesensei If possible, can you run the diagnostics (https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Run-Diagnostics) and send logs (https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs) utilities. We need to make sure you have the package that targets the correct processor architecture, as you are running on XPEnology. Best - James Link to comment Share on other sites More sharing options...
lesensei 0 Posted September 7, 2017 Author Share Posted September 7, 2017 (edited) Hello @@solabc16 One again, thanks for your time helping me out. Attached is the rundiags output with the stable version of Emby. Regards, rundiags_20170907T142808UTC.log Edited September 7, 2017 by lesensei Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 7, 2017 Share Posted September 7, 2017 Hello @@lesensei Thanks for the diags, if you can run the send logs utility, that would help. What URL do you have configured in Package Centre for Emby LLC? Best - James Link to comment Share on other sites More sharing options...
lesensei 0 Posted September 7, 2017 Author Share Posted September 7, 2017 Sorry @@solabc16 I forgot about the log part, that's done: sendlogs_MegaBloub_synology_bromolow_3615xs_20170907T163949UTC.tgz I am currently using the beta repository (the URL you sent me), but to try with DSM 6 and the stable Emby, I unchecked the "beta" checkbox after uninstalling the beta version. Thanks again. Regards, Link to comment Share on other sites More sharing options...
Solution solabc16 379 Posted September 7, 2017 Solution Share Posted September 7, 2017 (edited) Hello @@lesensei Thanks for the logs. As your XPEnology system is AMD based, you need to use a package that is tailored to this processor architecture. Please can you configure Package Center to use the following URL, then uninstall and reinstall Emby Server. https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-barcelonaThere's some background information here (https://emby.media/community/index.php?/topic/40411-xpenology-users-read-me/) and here (https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Custom-Package-Architectures-for-XPEnology). Let me know how you get on... Best - James Edited September 7, 2017 by solabc16 1 Link to comment Share on other sites More sharing options...
lesensei 0 Posted September 8, 2017 Author Share Posted September 8, 2017 Hello @@solabc16 I'm pretty ashamed to say this was the problem. I had read said pages, but had understood that the Turion in the N54L was amongst the processors supporting the necessary set of instructions for the default repository. In retrospect, I have no clue how I ended up with this belief, and I guess I was just convinced beforehand. Sorry for the time you lost on me, and many thanks for your help: the stable version is now running without so much as a hiccup. Regards, Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 8, 2017 Share Posted September 8, 2017 Hello @@lesensei No problem at all, glad to hear you're up and running with the stable release! Best - James Link to comment Share on other sites More sharing options...
mizhgan 1 Posted September 13, 2017 Share Posted September 13, 2017 Hello! I have the same problem. Emby worked well on my xpenology until latest update. Now it started and worked well in order to serve content, but it shows same symptoms as topic starter said. Part of the log: 2017-09-12 15:36:04.143 Error HttpClient: Error SecureChannelFailure getting response from https://image.tmdb.org/t/p/original/4Q9cwBtZiML2kr2h24AMfHuVdYI.jpg *** Error Report *** Version: 3.2.30.0 Command line: /var/packages/EmbyServer/target/server/MediaBrowser.Server.Mono.exe -package synology -programdata /var/packages/EmbyServer/target/var -ffmpeg /var/packages/EmbyServer/target/ffmpeg/bin/ffmpeg -ffprobe /var/packages/EmbyServer/target/ffmpeg/bin/ffprobe -restartpath /var/packages/EmbyServer/scripts/restart Operating system: Unix 3.10.102.0 64-Bit OS: True 64-Bit Process: True Mono: 4.8.1 (Stable 4.8.1.0/22a39d7 Sat Apr 22 22:46:32 CST 2017) Processor count: 4 Program data path: /var/packages/EmbyServer/target/var Application directory: /volume3/@appstore/EmbyServer/releases/v3.2.30.0 System.Net.WebException: Error: SecureChannelFailure (SIGILL) ---> System.ExecutionEngineException: SIGILL at (wrapper managed-to-native) Mono.Btls.MonoBtlsSsl:mono_btls_ssl_connect (intptr) at Mono.Btls.MonoBtlsSsl.Connect () [0x00011] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Btls.MonoBtlsContext.DoProcessHandshake () [0x0002e] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x0000c] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncProtocolRequest asyncRequest, Mono.Net.Security.AsyncOperationStatus status) [0x00033] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (Mono.Net.Security.AsyncOperationStatus status) [0x00086] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation () [0x0000d] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.StartOperation () [0x00000] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Net.LazyAsyncResult lazyResult) [0x00083] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MobileAuthenticatedStream.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x0000c] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.Private.MonoSslStreamWrapper.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x00006] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MonoTlsStream.CreateStream (System.Byte[] buffer) [0x0006a] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 --- End of inner exception stack trace --- at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 System.Net.WebException at System.Net.HttpWebRequest.EndGetResponse (System.IAsyncResult asyncResult) [0x00064] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at System.Threading.Tasks.TaskFactory`1[TResult].FromAsyncCoreLogic (System.IAsyncResult iar, System.Func`2[T,TResult] endFunction, System.Action`1[T] endAction, System.Threading.Tasks.Task`1[TResult] promise, System.Boolean requiresSynchronization) [0x00014] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 InnerException: System.ExecutionEngineException System.ExecutionEngineException: SIGILL at (wrapper managed-to-native) Mono.Btls.MonoBtlsSsl:mono_btls_ssl_connect (intptr) at Mono.Btls.MonoBtlsSsl.Connect () [0x00011] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Btls.MonoBtlsContext.DoProcessHandshake () [0x0002e] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x0000c] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncProtocolRequest asyncRequest, Mono.Net.Security.AsyncOperationStatus status) [0x00033] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (Mono.Net.Security.AsyncOperationStatus status) [0x00086] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation () [0x0000d] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.StartOperation () [0x00000] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Net.LazyAsyncResult lazyResult) [0x00083] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MobileAuthenticatedStream.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x0000c] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.Private.MonoSslStreamWrapper.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x00006] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MonoTlsStream.CreateStream (System.Byte[] buffer) [0x0006a] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at (wrapper managed-to-native) Mono.Btls.MonoBtlsSsl:mono_btls_ssl_connect (intptr) at Mono.Btls.MonoBtlsSsl.Connect () [0x00011] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Btls.MonoBtlsContext.DoProcessHandshake () [0x0002e] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Btls.MonoBtlsContext.ProcessHandshake () [0x0000c] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessHandshake (Mono.Net.Security.AsyncProtocolRequest asyncRequest, Mono.Net.Security.AsyncOperationStatus status) [0x00033] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation (Mono.Net.Security.AsyncOperationStatus status) [0x00086] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.ProcessOperation () [0x0000d] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.AsyncProtocolRequest.StartOperation () [0x00000] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () [0x0000c] in <dbb16e0bacdc4a0f87478e401bc29b6c>:0 at Mono.Net.Security.MobileAuthenticatedStream.ProcessAuthentication (System.Net.LazyAsyncResult lazyResult) [0x00083] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MobileAuthenticatedStream.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x0000c] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.Private.MonoSslStreamWrapper.AuthenticateAsClient (System.String targetHost, System.Security.Cryptography.X509Certificates.X509CertificateCollection clientCertificates, System.Security.Authentication.SslProtocols enabledSslProtocols, System.Boolean checkCertificateRevocation) [0x00006] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 at Mono.Net.Security.MonoTlsStream.CreateStream (System.Byte[] buffer) [0x0006a] in <f8255d9ef0594d18ae2c0d97286b9a80>:0 Package Center use this URL for packages: https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586 Real processor model used for NAS: INTEL Core i3-4130 Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 13, 2017 Share Posted September 13, 2017 (edited) Hello @@mizhgan Thanks for getting in touch. If possible, can you run the diagnostics (https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Run-Diagnostics) and send logs https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs) utilities - that will give me some more information to work on. At face value, this shouldn't be a problem on you system. Is this a bare-metal system or a VM? Best - James Edited September 13, 2017 by solabc16 Link to comment Share on other sites More sharing options...
mizhgan 1 Posted September 14, 2017 Share Posted September 14, 2017 Hello! As you requested -> sendlogs_NAS_synology_bromolow_3615xs_20170914T060942UTC.tgz And my bad, real processor model used in my NAS is: AMD Phenom 9850 Quad-Core Processor My system is bare-metal as well. Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 14, 2017 Share Posted September 14, 2017 Hello @@mizhgan No problem, that all makes sense then. The AMD Phenom is based on the K10 microarchitecture, so we already have a more suitable package available. See https://emby.media/community/index.php?/topic/50599-emby-not-scraping-images/?p=485189 If your system is already setup and you don't want to re-install Emby Server, let me know and I'll message you with instructions. Best - James 1 Link to comment Share on other sites More sharing options...
mizhgan 1 Posted September 14, 2017 Share Posted September 14, 2017 James, thanks for your help! And, if you give me instructions how to reinstall my currently installed Emby, it will be great. Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 14, 2017 Share Posted September 14, 2017 Hi @@mizhgan, I've sent you a PM. Best - James Link to comment Share on other sites More sharing options...
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