liandenis 0 Posted September 2, 2017 Share Posted September 2, 2017 Hello, i just installed Emby Server 3.2.26.0-1 on my Synology DiskStation. As i wanted to start the Server i became the answer "The package task could not be executed". So the Server is still down. Can somebody help? cheers, Denis Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 3, 2017 Share Posted September 3, 2017 (edited) Hello @@liandenis Was this an upgrade from a previous release or a new install? Release 3.2.30.0 is now available, if you haven't picked it up already. If you still have the problem and are able, please can you send the support logs using the guide here: https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs Best - James Edited September 3, 2017 by solabc16 Link to comment Share on other sites More sharing options...
liandenis 0 Posted September 3, 2017 Author Share Posted September 3, 2017 Hello James, thank you for answering my Post. Here are my LOG's. I hope you can fix my problem Thanks in advance! greets, Denis DS Diagnostic.txt DS Support Logs.txt Link to comment Share on other sites More sharing options...
liandenis 0 Posted September 3, 2017 Author Share Posted September 3, 2017 I picked up the Release Release 3.2.30.0 already, no improvement. Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 4, 2017 Share Posted September 4, 2017 Hello Denis Have you configured Package Center to use the URL detailed here (https://emby.media/community/index.php?/topic/40411-xpenology-users-read-me/?p=377703) and installed using that package? Best - James Link to comment Share on other sites More sharing options...
shad0h 8 Posted September 4, 2017 Share Posted September 4, 2017 (edited) @@solabc16 James, Reposted to new threadhttps://emby.media/community/index.php?/topic/50615-synology-1812-emby-server-stopping-immediately-after-32306-1-beta-upgrade/ Edited September 4, 2017 by shad0h Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 4, 2017 Share Posted September 4, 2017 Hello @@shad0h I'll look at this separately, these will be different issues - @@liandenis's problem relates to XPEnology/CPU Architecture. Best - James 1 Link to comment Share on other sites More sharing options...
liandenis 0 Posted September 4, 2017 Author Share Posted September 4, 2017 Hey James, i think i installed the right version, see the Jpeg in the attachment. greets, Liandenis Link to comment Share on other sites More sharing options...
liandenis 0 Posted September 4, 2017 Author Share Posted September 4, 2017 Here are my requirements: 1. 4 CPUs x Intel® Xeon® CPU E3-1225 V2 @ 3.20GHz 2. DS3617xs (virtual) 3. DSM Version: DSM 6.1.3-15152 Update 3 4. Emby Server Version: 3.2.30.0-1 5. Open VM TOOLS: open-vm-tools_bromolow-6.0_10.0.7-1.spk Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 4, 2017 Share Posted September 4, 2017 (edited) Hi Liandenis That looks right, had you configured that from the very first install? The problem you are facing is that detailed here (https://emby.media/community/index.php?/topic/40411-xpenology-users-read-me/) and here (https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Custom-Package-Architectures-for-XPEnology). The Intel® Xeon® CPU E3-1225 V2 @ 3.20GHz should support all of the processor features our default architecture (nehalem) targets. (https://en.wikipedia.org/wiki/List_of_Intel_Xeon_microprocessors#.22Sandy_Bridge.22_.2832_nm.29) Best - James Edited September 4, 2017 by solabc16 Link to comment Share on other sites More sharing options...
liandenis 0 Posted September 4, 2017 Author Share Posted September 4, 2017 Hi James, I've already read all this, but I havn't understood it. I just can't get to the solution. I thank you very much to here greets, Denis Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 4, 2017 Share Posted September 4, 2017 (edited) Hi Denis The problem appears to be that we're trying to use instructions that should be available on your CPU, but for some reason they are not available. Can you try the following:- Uninstall the package you currently have installed.Change the Package Center URL for Emby LLC to https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-core2 Restart your NASInstall the Emby Server package again.Let me know how you get on... Best - James Edited September 5, 2017 by solabc16 Link to comment Share on other sites More sharing options...
liandenis 0 Posted September 5, 2017 Author Share Posted September 5, 2017 Hey James, it did not work, but i installed a Image from the DS3615xs. Now it works fine But maybe you can help me with my new problem: https://emby.media/community/index.php?/topic/5742-movie-theme-songs-plugin-questions-and-support-thread/page-9&do=findComment&comment=484609 That a lot my friend!! greets, Denis Link to comment Share on other sites More sharing options...
xpeno3617 0 Posted September 5, 2017 Share Posted September 5, 2017 I am on DS3617xs (Virtual ESXi) and Emby is not working? Droping DS3617 for DS3615 do no make Emby work on DS3617... Strange?? For me to get the "emby" package available in Package Center, I need to put in package source "https://synology.emby.media"instead: Regular - https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586AMD - https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-barcelonaCore 2 - https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-core2 xpen-core2-sse41[/size] - https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-core2-sse41 xpen-sandybridge [/size]- https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-sandybridge -------------------->> Emby not working: "Failed to run package service." Config:[/size]- 4 CPUs x Intel® Xeon® D-1527 ------------ True CPU: Xeon X5690 @ 3.46GHz- DS3617xs (virtual Exsi) with16Go RAM- DSM Version: DSM 6.1.3-15152 Update 3- Emby Server Version: 3.2.30.0-1 I did diagnostics : https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Run-DiagnosticsAnd go the same result as user Liandenis. And it work perfectly on my DS3615xs Xpenology, Emby work perfectly. But the DS3615 is on DSM 6.0.2-8451 Update 9 I might be wrong but seem that Emby have issue to work on a 4 core Xeon? I am planning to have Emby onto DS3617 because it have 4 core so very very useful for video re-encoding... if that issue can be solve I will be very very happy Thank you Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 6, 2017 Share Posted September 6, 2017 Hello @@xpeno3617 Thanks for getting in touch, here's what I believe is happening.... - The original XPEnology solution emulated the DS3615xs platform, so reported its architecture as 'Bromolow'. - I suspect the virtual DS3617xs will be reporting its architecture as 'Broadwell'. - All of the current Emby Server builds for XPEnology target the original virtual NAS solution, i.e. 'Bromolow'. - The package will show up when you use the default package source URL, but the package will target the 'real' DS3617xs h/w. - Depending on CPU feature compatibility this may or may not work, in your case not. - The specific issue here, is that your CPU does not support AVX, see below:- "Broadwell-DE" (14 nm) MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, F16C "Westmere-EP" (32 nm) Efficient Performance MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2 I'll start looking at updating our XPEnology support to cover the Broadwell architecture based virtual NAS platforms as well, that will resolve the issue. Best - James 1 Link to comment Share on other sites More sharing options...
xpeno3617 0 Posted September 6, 2017 Share Posted September 6, 2017 Thank @@James Thank you for your quick answer. And cross finger that the DS3617 will be soon supported by Emby. Emby work so well for me that I advertise and recommend to all my friends Forgot to precise: - Both Xpenology DS315xs (Intel Core i3-4130 with 8Gb) and DS3617xs (Intel Xeon D-1527 with 16GB) are both VM Xpenology in a Dell R710 dual Xeon X5690 @ 3.46GHz - Emby is working on DS3615 - So keeping both Xpenology VM but Emby should benefit of the 4 core of DS3617 for transcoding. Thank Link to comment Share on other sites More sharing options...
Solution solabc16 379 Posted September 6, 2017 Solution Share Posted September 6, 2017 Hello @xpeno3617 Thanks for the feedback and support. I've re-released Emby Server 3.2.30.0 for XPEnology with support for the 'broadwell' architecture. If you currently have Emby Server installed, please uninstall it first. Then configure Package Center as detailed in https://emby.media/community/index.php?/topic/40411-xpenology-users-read-me/?p=377703, Emby Server should now appear. I will look at adding an optimised build for the 'westmere' processor architecture in the coming weeks. Do let me know how you get on... Best - James 1 Link to comment Share on other sites More sharing options...
xpeno3617 0 Posted September 6, 2017 Share Posted September 6, 2017 (edited) Hi @@solabc16 (James) My hate down for the support!! And on this issue. It is not everyday I say it but: OMG! That was done quickly. Maybe it was a random coincidence BUT from the issue identified and solution solution. From customer view (my view) it was like a half day! Your dedication and support for Emby for Xpenology is a exemplary. THANK YOU James! - Device: DS3617xs Intel Xeon D-1527 - Xpenology DSM 6.1.3 - Emby showed up in package manager with default path - Install done successfully - Folder and user embysvr ---> OK - Scan a little folder (Library) --> OK - Play from client OK Thank again Edited September 6, 2017 by xpeno3617 Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 7, 2017 Share Posted September 7, 2017 Hello @@xpeno3617 You're welcome, glad we've got you up and running. Getting this up and running for the 'broadwell' based XPEnology systems I'm sure will be of benefit to the wider community as well. I've discussed Synology/XPEnology in a number of places, fundamentally the combination of Intel h/w + XPEnology + Emby Server makes a very good and easy to maintain 'HTPC'. As promised, there is now an optimised build for 'westmere' based Intel processors available. (see https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Custom-Package-Architectures-for-XPEnology) If you haven't configured your system yet, the quickest way to update would be to change your Package Center URL to that shown below, then uninstall and reinstall Emby Server. https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-westmere Best - James 1 Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 7, 2017 Share Posted September 7, 2017 Hello @@liandenis Your issue was related to the above, so this should now be resolved for you as well. If you configure Package Center as detailed in https://emby.media/c...ad-me/?p=377703, Emby Server should now appear on your virtual DS3617xs. Best - James Link to comment Share on other sites More sharing options...
xpeno3617 0 Posted September 11, 2017 Share Posted September 11, 2017 Thamk You @solabc15, Emby is working as expected on my Xpenology. The DS3617 is still in test for me so did have some issue in the beginning but since the system is settle down, Emby is working wonderfully. I don't know if need to open a new "Topic" The only little glitch it is Emby is unable to "Application updates" or "Plugin updates". And no "plugin updates" mean unable to access to plugin section to install. But that is not a big concern for me right now. My library seem working flawlessly. Everything work as expected on my DS3615xs Xpenology with DSM 6.1.3-15152 Update 4. Thank you Link to comment Share on other sites More sharing options...
solabc16 379 Posted September 11, 2017 Share Posted September 11, 2017 Hello @@xpeno3617 It's unlikely there is anything platform specific regarding the above, so it would be best to start a new topic. If you could include some screenshots/examples of the problem, that would help. Glad to hear you're making good progress... Best - James Link to comment Share on other sites More sharing options...
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