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Bug in UI occuring randomly


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#1 sfnetwork OFFLINE  

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Posted 26 July 2017 - 09:00 AM

I'm not sure how to reproduce this exactly but it happened several times.

I think after stopping a playback, not sure...

 

When going in the home screen, I see those (after "on now" from Live TV):

5978923309b8e_IMG_1406.jpg

 

I don't have recording so this section shouldn't be there (and usually, aren't) but here they are spinning...

 

They match this (from a little above):

5978926f0b3f5_IMG_1407.jpg


Edited by sfnetwork, 26 July 2017 - 09:02 AM.


#2 ebr OFFLINE  

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Posted 26 July 2017 - 09:21 AM

The next time it happens, please send a log from the app.  Thanks.


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#3 sfnetwork OFFLINE  

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Posted 26 July 2017 - 09:30 AM

The next time it happens, please send a log from the app.  Thanks.

ok done

I was able to reproduce by exiting the app and starting it (to start over), (everything was fine at that point), resuming playback, going back to home screen and I had a latest recording spinning with the title of my playback... Sent the logs.



#4 ebr OFFLINE  

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Posted 26 July 2017 - 09:44 AM

Thanks.  Unfortunately, I cannot see whatever is going wrong in the log.

 

Can you hook me up as a Connect user and let me see if I can find it running the debugger?



#5 sfnetwork OFFLINE  

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Posted 26 July 2017 - 03:08 PM

Here is a video of it to show you exactly the issue in meantime...

https://photos.app.g...MVKwrssrHfU4KV2



#6 ebr OFFLINE  

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Posted 28 July 2017 - 11:43 AM

Can you still reproduce this?

 

If so, can you hook me up via Connect?



#7 sfnetwork OFFLINE  

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Posted 28 July 2017 - 11:44 AM

I'm still testing with my other Rokus (3, stick, ultra) just to see if it's specific to a model or specifically one of my Rokus...



#8 ebr OFFLINE  

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Posted 28 July 2017 - 02:24 PM

Okay, thanks.  Just let me know.



#9 sfnetwork OFFLINE  

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Posted 28 July 2017 - 10:02 PM

Ok well my Roku Ultra has the same issue. Please give me details on how to proceed with Connect. Not sure I understood what you want to do.

#10 Farfignugget OFFLINE  

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Posted 29 July 2017 - 12:45 AM

Ok well my Roku Ultra has the same issue. Please give me details on how to proceed with Connect. Not sure I understood what you want to do.


Go to the dashboard, users, add guest. When it asks for user, put in ebr. He'll accept it and connect to your server.
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#11 ebr OFFLINE  

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Posted 29 July 2017 - 10:58 AM

Go to the dashboard, users, add guest. When it asks for user, put in ebr. He'll accept it and connect to your server.

 

Correct, thanks.  Then also make sure I have access to enough stuff to make the problem occur.



#12 sfnetwork OFFLINE  

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Posted 29 July 2017 - 11:04 AM

Correct, thanks.  Then also make sure I have access to enough stuff to make the problem occur.

done :)



#13 ebr OFFLINE  

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Posted 29 July 2017 - 12:11 PM

Okay, should be fixed in the next beta.

 

You can remove my user if you want.  Thanks!


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#14 sfnetwork OFFLINE  

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Posted 29 July 2017 - 03:51 PM

Okay, should be fixed in the next beta.

 

You can remove my user if you want.  Thanks!

wow, really, just curious, what was the issue?



#15 ebr OFFLINE  

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Posted 29 July 2017 - 06:35 PM

wow, really, just curious, what was the issue?

 

Just a condition that I had not properly accounted for (Live TV but no recordings).  I'm actually surprised you are the first one to hit it.  More than likely, you are just the first one to take the time to report it.  Thanks.


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