Jump to content

Windows 10 PC Version Crashes At Hitting Play


Scott310

Recommended Posts

Scott310

Is anyone else experiencing this?  Navigation in the program is fine but once you hit play on any movie it crashes back to the desktop.

Link to comment
Share on other sites

mrfaulk

yes, i'm experiencing the exact same thing.... does, emby theater have to be installed on the client in order for enber to work properly?

 

btw, i'm loving emby and in the process of playing around with all of the different gui options (browser, theater, ember, etc.) but am finding glitches with most... for example, the custom skin option just doesn't seem to want to work correctly, settings don't "stick", when i get it to where i want it will change when i close the app and relaunch, the search icon and user/settings icons also disappear, something for another thread....

 

anyway, it would be nice if someone could address this ember issue as it looks like a promising gui.....

Link to comment
Share on other sites

Ember is a third party app from an independent developer and your experience with that app has no relation to your experience with Emby Theater.

Link to comment
Share on other sites

mrfaulk

Ember is a third party app from an independent developer and your experience with that app has no relation to your experience with Emby Theater.

 

yes, pretty sure most understand ember is a 3rd party app.... re my question, is emby theater required to be installed for ember to work properly? i.e. does it piggy-back off of et in some? on second thought, i'll just re-install et on the client i've installed ember to see if it makes a difference...

Link to comment
Share on other sites

mrfaulk

Is anyone else experiencing this?  Navigation in the program is fine but once you hit play on any movie it crashes back to the desktop.

 

any luck finding a fix?

Link to comment
Share on other sites

7illusions

Sorry for not getting back earlier, on holiday with the family atm.

Is there a crashlog in the event-viewer?

Link to comment
Share on other sites

mrfaulk

Sorry for not getting back earlier, on holiday with the family atm.

Is there a crashlog in the event-viewer?

 

 

- <System>
  <Provider Name="Windows Error Reporting" /> 
  <EventID Qualifiers="0">1001</EventID> 
  <Level>4</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2017-07-20T21:05:08.344910200Z" /> 
  <EventRecordID>25938</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>VIDEO</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>133526043264</Data> 
  <Data>5</Data> 
  <Data>MoAppCrash</Data> 
  <Data>Not available</Data> 
  <Data>0</Data> 
  <Data>436337Illusions.com.MediaBrowser_4.4.264.0_x64__77hd5e1v1hqs4</Data> 
  <Data>praid:App</Data> 
  <Data>1.0.0.0</Data> 
  <Data>596605a9</Data> 
  <Data>combase.dll</Data> 
  <Data>10.0.14393.1378</Data> 
  <Data>594a140e</Data> 
  <Data>80040154</Data> 
  <Data>0000000000025933</Data> 
  <Data /> 
  <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5520.tmp.WERInternalMetadata.xml</Data> 
  <Data>C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_436337Illusions._a148459dfa10bdb3cf65587741b489172083f4_ab72d880_1be2582e</Data> 
  <Data /> 
  <Data>0</Data> 
  <Data>8b2f3595-cba5-459c-b785-3b6091e0ae6c</Data> 
  <Data>0</Data> 
  <Data>0ca15654ab0089f7f483f16e40b87035</Data> 
  </EventData>
  </Event>
 
-------------------------------

 

- System 
  - Provider 
   [ Name]  Application Error 
  - EventID 1000 
   [ Qualifiers]  0 
   Level 2 
   Task 100 
   Keywords 0x80000000000000 
  - TimeCreated 
   [ SystemTime]  2017-07-20T21:05:07.324438600Z 
   EventRecordID 25937 
   Channel Application 
   Computer VIDEO 
   Security 
- EventData 
   Ember.exe 
   1.0.0.0 
   596605a9 
   Windows.UI.Xaml.dll 
   10.0.14393.1378 
   594a17be 
   c000027b 
   00000000006d6abb 
   19c8 
   01d3019a6d507cbe 
   C:\Program Files\WindowsApps\436337Illusions.com.MediaBrowser_4.4.264.0_x64__77hd5e1v1hqs4\Ember.exe 
   C:\Windows\System32\Windows.UI.Xaml.dll 
   8b2f3595-cba5-459c-b785-3b6091e0ae6c 
   436337Illusions.com.MediaBrowser_4.4.264.0_x64__77hd5e1v1hqs4 
   App 
Edited by mrfaulk
Link to comment
Share on other sites

mrfaulk

Sorry for not getting back earlier, on holiday with the family atm.

Is there a crashlog in the event-viewer?

 

is the above what you need, or do you need something else?

Link to comment
Share on other sites

7illusions

I wonder if this is a compability issue.. I'm not able to reproduce this, but I run all my machines with Creators Update or Preview builds..

Is i possible for you to update from 14393 to Creators Update to see if that sorts it? 

 

@@Scott310 ar you also running Windows 14393 Build?

Link to comment
Share on other sites

7illusions

I wonder if this is a compability issue.. I'm not able to reproduce this, but I run all my machines with Creators Update or Preview builds..

Is i possible for you to update from 14393 to Creators Update to see if that sorts it? 

 

@@Scott310 ar you also running Windows 14393 Build?

 

I manged to track this down. It's related to build 14393 and a bug on my end. Work is in progress.

  • Like 1
Link to comment
Share on other sites

mrfaulk

I manged to track this down. It's related to build 14393 and a bug on my end. Work is in progress.

 

thanks for the update, looking forward to the fix....

Link to comment
Share on other sites

7illusions

Hi,

This should now be fixed. If you haven't received the latest version, have a look in Store for an update.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...